City Link collapses, 2700 jobs at risk...

Don't think I've had any real problems with CityLink and I don't think I've had anything delivered by them for ages due to companies moving to other carriers. The only issue was that they always seemed to deliver late around 4pm-5pm which meant I had waited in all day for them where as other carriers usually come mid-morning lunchtime.

The only problems I get with Yodel/Hermes are when the parcels are delivered by a bloke in a car, but when it's a proper branded van with a driver in uniform everything is spot on usually.
 
Skeeter said:
Most people have no idea what is a good or bad courier, and most people will blame the retailer anyway.
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Well the customer's contract is with the retailer not the courier, so of course they are going to blame the retailer. It would be a bad retailer if the retailer washes it's hands of the problem and says speak to the courier.
 
To be honest, I never had a problem with City Link pickup and delivery. Quite disappointed that they've been taken off the map. Now I have to resort to more expensive UPS or DPD or similar, as there is no way at all I'll be using MyHermes or Yodel with previous experiences!

Does anyone have any other -good- couriers they have experience of?
 
The guy who owns city link is a massive Tory donor, giving £450k to them since 2001 and will still walk away rich with no comeback yet all the frontline staff get screwed, that's the real story
 
Lopéz said:
Yes, nearly 3000 people potentially losing their jobs at Christmas is always cause for celebration.
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It's basically like when a lazy teacher cancels playtime for the whole class when just one kid is being naughty.

Basically, the lazy CityLink management, instead of finding a way to detect and fire naughty parcel stealers have simply not cared and left their employees to snitch on the parcel stealers or just sit and take the consequences with the entire class/workforce.

This sort of tactic works when the stake is playtime. Not when the stake is 3000 jobs. Maybe CityLink was managed by ex-schoolteachers :p
 
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MrMoonX said:
The guy who owns city link is a massive Tory donor, giving £450k to them since 2001 and will still walk away rich with no comeback yet all the frontline staff get screwed, that's the real story
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Yep and all the staff will get branded dole scum by Channel4 & 5 for not having a job.
 
I remember paying £12 for an item to be delivered then decided that id pay another £20 so £32 for them to deliver the item on a Saturday, guess what? didn't turn up and they said I wasn't in LOL they refused to refund my costs aswell as a card was left according to them...... now all I can do is point and laugh:D
 
MrMoonX said:
The guy who owns city link is a massive Tory donor, giving £450k to them since 2001 and will still walk away rich with no comeback yet all the frontline staff get screwed, that's the real story
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Don't see how that is relevant? He was already rich before the city link investment. He's not sunk his entire net worth into the company - he has other companies separate to city link - why would/should they be affected? Why shouldn't he walk away relatively rich inspite of the loss he had taken here?
 
LeeUK said:
Yep and all the staff will get branded dole scum by Channel4 & 5 for not having a job.
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...and told they should fill their time with unpaid volunteer work; afterall, it's not like actually getting a job requires any time or effort at all.

I've not dealt with CL for a long time, but when I did receive deliveries from them they were great. I guess it's a lot to do with the driver; mine was ace.

To take joy in learning that 3000 people are out of a job because you happen to have had a bad experience with them is sickening.

The people at the top, the bad employees, they should be made to pay, but it never works out that way. It's always the 'nice guys' that take the hit. The former will be on to their next ££££ venture without delay.
 
BadMojo said:
The people at the top, the bad employees, they should be made to pay, but it never works out that way.
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What do you mean, "made to pay"? Made to pay for what? Running a failing business? Should everyone who runs a business which goes bust be "made to pay" - whatever that means? What's the use in that?
 
Mattus said:
What do you mean, "made to pay"? Made to pay for what? Running a failing business? Should everyone who runs a business which goes bust be "made to pay" - whatever that means? What's the use in that?
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I think he's getting at the (perceived) injustice of people at the top being the ones usually responsible for the downfall of businesses but them having no real concerns when it does as they easily move along to the next job whilst the thousands of front line workers with minimal skills get dumped into the world of dole queues and desperate job hunting despite them often having done nothing wrong beyond being unlucky enough to be an employee at the wrong place.
 
That is the real world unfortunately... if you've got no skills then you're at greater risk. Ostensibly the rival firms should be getting more business now ergo will need more drivers so at least some employees ought to be able to find similar work.
 
"If the government can nationalise the bankers then they can nationalise City Link, which is clearly in the public interest," he added.
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This quote from the unions is laughable, city link has been loosing money for years!
 
Nationalising City Link is not in the public interest; they were hopeless and the market is better off without them!
 
Propping up banks... or City Link.

Let's face it, there is only one way to pronounce City Link...

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ohh dear feel a little guilty about my rant at them. I guess rainforest folk did listen to my cries of them ditching city link after all :eek:
 
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