Monetary Value of GTX 780 compared to GTX 970

[ginjaninja]

Not in my case. Bought a 5870 from OCuk close to £350, RMA a year later, got a refund of near £250.

that doesnt sound right, unless that £250 was agreed with you as being more useful on the open market..than a replacement 5870 with the balance of the leftover warranty..?

 

[almighty15]

that doesnt sound right, unless that £250 was agreed with you as being more useful on the open market..than a replacement 5870 with the balance of the leftover warranty..?

If memory serves me correctly you could get new 5870's at around £250 mark 12 months after launch anyway.

 

[se_vietboi]

If memory serves me correctly you could get new 5870's at around £250 mark 12 months after launch anyway.

Correct.

 

[SDMilne]

That's wrong, it has to be superior in terms of specification and performance.

But it's ****ing irrelevant anyway, YOU'VE asked to make the swap.

If one product is superior to another in terms of performance and specification then why does the price not reflect this? Most of the arguments pertaining to me having to pay most of or all the price of a 970 are purely based on business decisions and have little to do with the law.

Would the manager at Comet who once refused me a full refund on a faulty Samsung television bought two weeks prior unless I gave back the manual I'd forgotten to bring to the shop with me also be the type of man who could do without customers like me? The lovely manager who said that if he didn't get the manual he'd need to charge me 10% of the value of the television? Nice man.

 

[SDMilne]

Not in my case. Bought a 5870 from OCuk close to £350, RMA a year later, got a refund of near £250.

Well then, given that then the refund I could get from them for a 780 bought 5 months ago could cover the cost of a new 970. Where is the issue?

 

[se_vietboi]

Well then, given that then the refund I could get from them for a 780 bought 5 months ago could cover the cost of a new 970. Where is the issue?

If it's not in their policy or consumer trade laws they're not obligated to do anything for you regardless if it may seem like the logical choice to you. Like how I can hire a less qualified employee for my business just because I can - they don't have to give you a 970 just because they can.

 

[Bonjour]

I had to RMA a Sandisk SSD that failed within a year. As it was within 12 months, Sandisk directed me to the reseller. As the reseller no longer stocked the same model of SSD, they gave me a refund taking into account the depreciated value of the SSD (about £10 less than I paid).

I had another of the same model SSD fail just before Christmas. As it's now over 12 months since purchase, Sandisk dealt with the RMA and have sent me the latest equivalent model of SSD.

 

[RanxZy]

It's a shame they won't settle for a 970 without a fee because another guy on these forums who had an alienware with a faulty 690 and got offered 3 980s!

 

[almighty15]

It's a shame they won't settle for a 970 without a fee because another guy on these forums who had an alienware with a faulty 690 and got offered 3 980s!

690's went EOL ages ago though and stocks were completely dry.

The difference here is that you can still buy GTX780's so stocks still exist even though the card is EOL.

 

[almighty15]

If one product is superior to another in terms of performance and specification then why does the price not reflect this?

Do you have no understanding on how technology works and progresses?

 

[SDMilne]

690's went EOL ages ago though and stocks were completely dry.

The difference here is that you can still buy GTX780's so stocks still exist even though the card is EOL.

Yes, and for more money than a 970.

 

[RanxZy]

690's went EOL ages ago though and stocks were completely dry.

The difference here is that you can still buy GTX780's so stocks still exist even though the card is EOL.

Even so obviously 2 980s would be a lot more comparable to a 690 than 3 but I'm just shocked at the over generosity there.

Anyway this is a different company here so imo they're being a little difficult considering the 780 and 970 monetary value was pretty close when the 780 went EOL.

 

[almighty15]

Even so obviously 2 980s would be a lot more comparable to a 690 than 3 but I'm just shocked at the over generosity there.

Anyway this is a different company here so imo they're being a little difficult considering the 780 and 970 monetary value was pretty close when the 780 went EOL.

Difference in the other thread is the COMPANY gave the buyer the upgrade in regards to the GTX980's.

In this thread the buyer has ASKED for a GTX970.

 

[SDMilne]

Difference in the other thread is the COMPANY gave the buyer the upgrade in regards to the GTX980's.

In this thread the buyer has ASKED for a GTX970.

How terrible of me, yes. I'm clearly on the swindle.

 

[almighty15]

How terrible of me, yes. I'm clearly on the swindle.

No but you seem to want things for nothing.

 

[SDMilne]

No but you seem to want things for nothing.

I'm asking for a replacement that is worth LESS money than the original item.

 

[se_vietboi]

Yes, and for more money than a 970.

The fact that you really want the 970 despite stating the 780 is worth more on the market proves just how much you believe that's not the real reflection on its price. You know the 970 is worth more.

 

[andybird123]

under UK law, if an item breaks and they can't repair or replace like for like, they have to give you a refund "minus fair usage"
the current market value of the item doesn't come in to it, but regardless of the warranty period, if a reasonable person would say that an item should last for 5 years and it breaks beyond repair after 1 year, you should get four fifths of what you originally paid back

with graphics cards, manufacturers tend to either replace with the same model, or failing that an item which is equal to or slightly above the same specs now, so you wouldn't get a 980, but a 970 would not be an unreasonable expectation, but ONLY IF they can't give you a 780

the original value of the item, what it can be purchased for now, or another similar item doesn't come in to it, if they have a 780 they can give you that as a replacement, despite you wanting a 970

 

[SDMilne]

under UK law, if an item breaks and they can't repair or replace like for like, they have to give you a refund "minus fair usage"
the current market value of the item doesn't come in to it, but regardless of the warranty period, if a reasonable person would say that an item should last for 5 years and it breaks beyond repair after 1 year, you should get four fifths of what you originally paid back

with graphics cards, manufacturers tend to either replace with the same model, or failing that an item which is equal to or slightly above the same specs now, so you wouldn't get a 980, but a 970 would not be an unreasonable expectation, but ONLY IF they can't give you a 780

Yes precisely. And I feel very sure also that if they did have a 780 and you asked for a GPU that was MORE expensive that they'd give you it problem free as long as you paid them the extra money that made up the difference in price. If I asked for a 980, they would gladly offer it, along with the bill for the difference.

 

[andybird123]

I guess the other main difference here is that they built an entire computer for you? and it is one component that has failed, not the whole computer, so by replacing the part that has broken they would be returning it to function

anyway, is it not worth waiting on what they actually say before getting het up about it?

you could try saying that the computer is broken and you want a full refund, but I don't think you'd get very far

if they do give you a 970 then you probably shouldn't be charged for it, no, but they only have to give you a 780