My parents have a Windows 7 Sony laptop thats a few years old (i forget the exact model) but they no longer have any of the manuals, DVD's etc. that came with it.
Since it's running horribly, horribly slow I'd like to try and format it and reinstall Windows 7 but I have only ever done this on my own desktop machine. Is the process much different on a laptop? Do I need a laptop specific version of Windows or even a Sony Laptop specific Version?
What would be the best way to back up all their data like pictures, thunderbird settings and emails, etc etc?
Finally, and rather crucially, is there even a way for me to recover the Windows 7 product so I can actually reinstall it?
Thanks
Since it's running horribly, horribly slow I'd like to try and format it and reinstall Windows 7 but I have only ever done this on my own desktop machine. Is the process much different on a laptop? Do I need a laptop specific version of Windows or even a Sony Laptop specific Version?
What would be the best way to back up all their data like pictures, thunderbird settings and emails, etc etc?
Finally, and rather crucially, is there even a way for me to recover the Windows 7 product so I can actually reinstall it?
Thanks