Tell her to shut up.
She is simply trying to lay it on thick. Ebay will do nothing as long as the item arrives, as clearly in the listing it states
Delivery: Estimated within 4 working days
eBay Advice
- Thread starter Eatchipz
- Start date
Tell her to shut up.
She is simply trying to lay it on thick. Ebay will do nothing as long as the item arrives, as clearly in the listing it states
Delivery: Estimated within 4 working days
Soldato
- Joined
- 21 Apr 2007
- Posts
- 6,636
what a ******,
tell her to do one.
People are pathetic... do anything to swindle a few bucks.
tell her to do one.
People are pathetic... do anything to swindle a few bucks.
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You purchased a 24 hour service from the proceeds of the auction, not from actual P&P costs that she herself has paid for. Since you are the purchaser of the service from ParcelForce, I would still chase them for reimbursement. Tell the buyer that you will indeed be chasing ParcelForce up, but as she has not specifically paid for P&P costs she is not due a refund of any amount.
It's then up to you if you want to give her a refund as a goodwill gesture, it depends how much you value your feedback. It sounds to me that if she doesn't get a lion's share of the postage costs, she will just leave you negative feedback. I would alert eBay to this threat.
It's then up to you if you want to give her a refund as a goodwill gesture, it depends how much you value your feedback. It sounds to me that if she doesn't get a lion's share of the postage costs, she will just leave you negative feedback. I would alert eBay to this threat.
in the past I have found things to or from NI generally are not next day no matter what you pay.
She is probably not trying it on either, perhaps she is stuck as she says but its out of your hands and hers. She knew the risks with postage and that was that your add states 4 days, it also states postage on the monday.
She is winding me up with her threats and it has nothing to do with me
She is probably not trying it on either, perhaps she is stuck as she says but its out of your hands and hers. She knew the risks with postage and that was that your add states 4 days, it also states postage on the monday.
She is winding me up with her threats and it has nothing to do with me
Deleted member 651465
Deleted member 651465
You purchased 24hr delivery as promised on the listing. Not your fault that she lives up the arse end of the country!
Tell her you're sorry, but realistically she's lucky you aren't asking her for the £34!
Tell her you're sorry, but realistically she's lucky you aren't asking her for the £34!
I would 100% say:
"I will be refunding the postage cost that you paid on this item, I hope this is enough for you to be happy with the item. I am sorry that it took so long to arrive, but as the ebay listing shows Estimated Delivery Time is 4 days i have done nothing wrong.
Much Love"
"I will be refunding the postage cost that you paid on this item, I hope this is enough for you to be happy with the item. I am sorry that it took so long to arrive, but as the ebay listing shows Estimated Delivery Time is 4 days i have done nothing wrong.
Much Love"
I can sympathise with her I really can but also with you.
However I think that it's unrealistic of her to expect business class service and guarantees from a regular person selling something they do not want/need any more rather than a business. If you were a business using the bay as a selling platform then yes, I think she'd be reasonable to have some level of expectation but not from a normal person selling their stuff on.
However I think that it's unrealistic of her to expect business class service and guarantees from a regular person selling something they do not want/need any more rather than a business. If you were a business using the bay as a selling platform then yes, I think she'd be reasonable to have some level of expectation but not from a normal person selling their stuff on.