Update on this post.
I got the phone back it was scuffed up and the screen was cracked plus no box or items looked like it been dropped a few times, when i originally sent it off there wasn't a single mark on it this phone, I sent ebay pictures off what the phone was like when i sent it off and what it was like when i got it back, but got some automated email saying pictures can not be used as actual proof in a dispute.
Tried to get in contact with the buyer and wasn't getting any replies from him funny enough, plus also phoned ebay which where no help at all all they kept saying is the item been returned to you & now i have to refund the buyer, told them it was nearly 6 months ago when i sold this phone they just wasn't interested just tried to make me out to be some kind of liar.
I've now blocked Paypal from getting into my account, with both ebay and Paypal silly policies they just paid back a scammer nearly £500 & won't be getting a single penny off me.
This is an all to common problem now with ebay you think they wise up and change the way they work rather than just backing the buyer all of the time, then washing their hands of the problem, and leaving legitimate & honest sellers out of pocket.