Energy rip off,

el_dazza · 7 Jul 2015 at 19:14

cainer said:
im with EDF duel fuel, 18.9p SC for elec, 26.(something)p SC for gas,
thats ~46p per day

The joys of our smart meters, standing charge is part of the tariff price and we're generally the cheapest for pre-pay customers. Only pay for what you use

It's quite surprising the number of customers I speak to that have just moved home and 'want to back to British Gas because they've been with them for 20 years' is where they make their money. People blindly sticking with what they know but paying way more than they need to.

wazza300 · 7 Jul 2015 at 19:14

dowie said:
most people on pre payment meters have already cause plenty of faff for the energy companies, I don't see an issue with charging them a premium

theres always one isn't their :rolleyes:

why should I pay more just because I like to pay as I go?some of the most vulnerable people are on pre pay meters and they are getting ripped off its just wrong

I havnt caused them grief I just want cheaper energy while staying on prepay

dowie · 7 Jul 2015 at 19:16

wazza300 said:
theres always one isn't their

why should I pay more just because I like to pay as I go?some of the most vulnerable people are on pre pay meters and they are getting ripped off its just wrong

why are you on a pre payment meter

if it is through choice then... well get it changed

if it is because you've caused problems by not paying bills before... well the extra premium is fair enough in that instance

Danthus · 7 Jul 2015 at 19:16

dowie said:
the process is the same for everyone

That doesn't mean it is as easy to use for everyone.

dowie · 7 Jul 2015 at 19:16

OldCoals said:
That doesn't mean it is as easy to use for everyone.

that applies to just about everything in life to the point that it isn't very relevant

el_dazza · 7 Jul 2015 at 19:16

darael said:
When I had smart meters installed, I was under the illusion that I'd be able to find my readings on the display they supply you with and reading my meters would be a thing of the past. How wrong I was.

It took a few months before OVO could read the meter readings, therefore I now have a gap in readings and am still in the process of using my historical readings to try and find my annual usage. I now make a point that on the same day of each month (ie: 7th) I take meter readings.

They use the same meters as us but they configure them differently. They really shouldn't have this issue but somehow manage to make a balls up of it. Have you got the touch screen IHD?

wazza300 · 7 Jul 2015 at 19:17

dowie said:
why are you on a pre payment meter

if it is through choice then... well get it changed

if it is because you've caused problems by not paying bills before... well the extra premium is fair enough in that instance

just choice and its a headache keeping track of quarterly bills

how do old age pensioners get on? I feel sorry for those they aint gonna deal with the aggro of switching (government should force them to lower prepay meter bills or bring it inline with non pre pay bills)

Danthus · 7 Jul 2015 at 19:19

dowie said:
that applies to just about everything in life to the point that it isn't very relevant

Of course it does.

I am going to find it easier to navigate around a website than some of the older generations.

joeyjojo · 7 Jul 2015 at 19:20

Avenged7Fold said:
Worst thing is, all the energy companies are just as bad as eachother.

The big ones are. I've been with Ecotricity for years and their service is superb.

godinman · 7 Jul 2015 at 19:21

So the lazy and/or stupid have been ripped off by less than £5 a month. Who gives a flying **** about this?

wazza300 · 7 Jul 2015 at 19:22

this lazy stupid **** gives a ****

Zenduri · 7 Jul 2015 at 19:23

wazza300 said:
theres always one isn't their

why should I pay more just because I like to pay as I go?some of the most vulnerable people are on pre pay meters and they are getting ripped off its just wrong

I havnt caused them grief I just want cheaper energy while staying on prepay

The problem is you're using a meter and product not meant for you really.

You can check your usage and monitor it just about the same by using a credit meter, better pricing, direct debit discount, monthly bills, and an online account.

I'm sorry but its self defeating to complain about prices when there is a cheaper option out there for you.

el_dazza · 7 Jul 2015 at 19:24

godinman said:
So the lazy and/or stupid have been ripped off by less than £5 a month. Who gives a flying **** about this?

Not really any need for that, it does mean a lot to some people.

dowie · 7 Jul 2015 at 19:24

wazza300 said:
just choice and its a headache keeping track of quarterly bills

no it isn't - just set up a direct debit, if it is choice then you've got no grounds to complain - you've chosen the more expensive option

wazza300 · 7 Jul 2015 at 19:25

HybridX said:
The problem is you're using a meter and product not meant for you really.

You can check your usage and monitor it just about the same by using a credit meter, better pricing, direct debit discount, monthly bills, and an online account.

I'm sorry but its self defeating to complain about prices when there is a cheaper option out there for you.

yeah your right but it just seems a lot of hassle tbh

@dowie ill have to look into it,the electric isn't too bad tbh but the gas in winter eats it up

I still feel more should be done for prepay customers

dirtychinchilla · 7 Jul 2015 at 19:25

wazza300 said:
theres no legislation to force them to lower prices

Raise prices. Force people to be more energy efficient to encourage them to use less energy. Win.

Zenduri · 7 Jul 2015 at 19:26

godinman said:
So the lazy and/or stupid have been ripped off by less than £5 a month. Who gives a flying **** about this?

That's not really the attitude to take mate. RTM'd There are a lot of reasons people aren't making the right choices. Sometimes it is ignorance but sometimes its because they just don't know

dowie · 7 Jul 2015 at 19:27

HybridX said:
That's not really the attitude to take mate. RTM'd There are a lot of reasons people aren't making the right choices. Sometimes it is ignorance but sometimes its because they just don't know

https://en.wikipedia.org/wiki/Ignorance

el_dazza · 7 Jul 2015 at 19:28

wazza300 said:
yeah your right but it just seems a lot of hassle tbh

@dowie ill have to look into it,the electric isn't too bad tbh but the gas in winter eats it up

I still feel more should be done for prepay customers

It always will, I see people using 150 kwh per day in the winter and at 4.371p per unit that's a hell of a lot per day, but they'll moan because 'it's costing them a fortune' yet the prices were explained to them and they're the ones using it sadly.

wazza300 · 7 Jul 2015 at 19:28

dirtychinchilla said:
Raise prices. Force people to be more energy efficient to encourage them to use less energy. Win.

haha it makes me laugh when eon give you a free energy monitor,if they lowered prices we wouldn't need to scrutinise our consumption