Virgin Media increasing speeds from October

Broken Hope · 17 Aug 2015 at 14:31

http://store.virginmedia.com/special-offers/speed-upgrade.html

Josh · 17 Aug 2015 at 14:38

Doesn't say what the speed increase is or the price, at least I couldn't see it?

Just mentions about the Doxics 3 technology upgrade. They need to sort out their Superhub first, my Superhub2 is a pile of poop. Has to be restarted at least 3 times a week at the moment.

beachBOYken · 17 Aug 2015 at 14:41

It talks about this "DOCSIS® 3 technology" cable between cabinet and house.

So do they keep older customers cables up to the new standard?

Josh · 17 Aug 2015 at 14:42

Just seen a rumour in the VM thread, think broadband think 100mb, 200mb & 300mb.

asim18 · 17 Aug 2015 at 14:46

beachBOYken said:
It talks about this "DOCSIS® 3 technology" cable between cabinet and house.

So do they keep older customers cables up to the new standard?

Coax cables, the ones coming from the green cabinets into your house, will stay the same for the foreseeable future.

I'm not sure what's new about DOCSIS 3, VM have been using it for years :confused:

Andre · 17 Aug 2015 at 14:50

beachBOYken said:
It talks about this "DOCSIS® 3 technology" cable between cabinet and house.

So do they keep older customers cables up to the new standard?

Config, from my SH1 for the last couple of years:

Code:

Network Access	Allowed
Maximum Number of CPEs	1
Baseline Privacy	Enabled
DOCSIS Mode	[B]EU DOCSIS 3.0[/B]

so they already use DOCSIS 3 to the home (I've lived here for 15 years and not once have they upgraded the cables)

beachBOYken · 17 Aug 2015 at 14:52

Andre said:
Config, from my SH1 for the last couple of years:

Code:

Network Access Allowed Maximum Number of CPEs 1 Baseline Privacy Enabled DOCSIS Mode [B]EU DOCSIS 3.0[/B]

so they already use DOCSIS 3 to the home (I've lived here for 15 years and not once have they upgraded the cables)

will check that out on mine.

*yep mine says the same and Ive had VM bb from the start.

beachBOYken · 17 Aug 2015 at 14:55

asim18 said:
Coax cables, the ones coming from the green cabinets into your house, will stay the same for the foreseeable future.

I'm not sure what's new about DOCSIS 3, VM have been using it for years

I guess its just fancy advertising from vm as not many people would know what it even is, including me! so they just make it sound like its a new thing maybe?

Broken Hope · 17 Aug 2015 at 15:18

JOSH86 said:
Doesn't say what the speed increase is or the price, at least I couldn't see it?

Just mentions about the Doxics 3 technology upgrade. They need to sort out their Superhub first, my Superhub2 is a pile of poop. Has to be restarted at least 3 times a week at the moment.

They are running a hardware trial soon so they will be changing away from the current Superhub's at some point.

Josh · 17 Aug 2015 at 15:19

Broken Hope said:
They are running a hardware trial soon so they will be changing away from the current Superhub's at some point.

That's good to know, I was even tempted to buy another Router and use it.

Broken Hope · 17 Aug 2015 at 15:21

JOSH86 said:
That's good to know, I was even tempted to buy another Router and use it.

Might be worth phoning and reporting the issue, they might upgrade you to the Superhub 2 AC which is a newer router/modem and might fix your issue.

MasterOC · 17 Aug 2015 at 15:21

I don't care about any more download speed ! Give me upload ! 5mb up on a 100mb down is crap ! .

Kelt · 17 Aug 2015 at 15:36

Broken Hope said:
They are running a hardware trial soon so they will be changing away from the current Superhub's at some point.

I've just gotten notification I've been accepted for the trial!

Sparx · 17 Aug 2015 at 16:18

Virgin should setup the packages along the lines of 100/10, 200/20, 300/30 at minimum!

Anything else would be a bonus...

bulldog147 · 18 Aug 2015 at 00:31

Current Package: 50Mbps [3Mbps Upload]
New Speed: 100Mbps (6Mbps Upload)

Current Package: 100Mbps [6Mbps Upload]
New Speed: 200Mbps (9Mbps Upload)

Current Package: 152Mbps [12Mbps Upload]
New Speed: 300Mbps (15Mbps Upload)

Joe! · 18 Aug 2015 at 00:42

I wish I could get Virgin where I live...

Their speeds are far better than what is the maximum for me (55/10) :/

Rainmaker · 18 Aug 2015 at 02:17

asim18 said:
Coax cables, the ones coming from the green cabinets into your house, will stay the same for the foreseeable future.

I'm not sure what's new about DOCSIS 3, VM have been using it for years

You're right on the play on marketing, but they are investing in DOCSIS 3.1 for the next year or two (kit is starting to emerge this year). Liberty Global, who own VM, are huge advocates of the technology already so it should be interesting. DOCSIS 3.1 offers a rather sizeable bandwidth and channel increase over 3.0 (10Gbps down 1Gbps up iirc) so the filter through to consumer level should be decent.

I've been accepted for the trial too, so I'm looking forward to seeing what transpires. Unfortunately we have to keep schtum though.

Steampunk · 18 Aug 2015 at 03:23

Blimey, is there anyone who hasn't been accepted into the trial?

gareth170 · 18 Aug 2015 at 08:19

JOSH86 said:
Doesn't say what the speed increase is or the price, at least I couldn't see it?

Terms & Conditions

We will start the upgrade programme on 1 October which will offer a free upgrade to our base. This will roll out to 90% by the end of 2015 and the remaining will be completed in early 2016. As an area of the network is upgraded we will write to all of our customers in that area letting them know that their upgrade is ready and all they need to do to accept the upgrade is log on to their account online to confirm and we will then increase their speed. By writing to them we are not forcing the upgrade upon them and if they want to stay as they are they can. If they decide not to take it at that time then the customer is able to log into their online account to take the upgrade at any time before the program is completed in 2016.

Josh · 18 Aug 2015 at 08:22

Ahhh thanks gareth, missed that totally. Normally VM scream and shout when they are doing something for free.

I'm liking the idea of 300/30 as I'm currently on the 152mb package.