What is the likleyhood of getting duff pixels these days

Yozzer · 19 Aug 2015 at 14:55

My old monitor is now about 9 years old, (a Samsung SyncMaster 2343), and I am looking to get a new one.
I play off line games, (currently Witcher 3), and fancy a monitor with a good frame rate, maybe 144hz, and as currently, a 24 inch would be fine.
My problem is, after my previous monitor had 2 defective pixels from new, which irritated me so much I eventually passed it on to one of my sons, the Samsung has been fine, but now I am paranoid about dead/bright pixels from new, (though my son does not mind and hopes he will be getting another monitor soon).
So what manufacturer, if any, have a good record of making monitors with zero defects? I understand it is still a gamble, but I would like, if possible, to reduce the odds of buying a monitor with duff pixels.
Any advice gratefully received.
Price band I am thinking of is up to around £300

Cooper · 19 Aug 2015 at 15:19

There are no guarantees you will not get dead pixels but for a stress free life, go with a Dell monitor...best on-site replacement service out there if you are unlucky.

GhostWKD · 19 Aug 2015 at 15:42

Just got 2 iiyama's and had to send one back due to a dead pixel. Replacement turned up and looking all ok. Friend also ordered 2 iiyama screens but both were good. So from my recent experience, 4/5 were good

Yozzer · 20 Aug 2015 at 00:07

GhostWKD said:
Just got 2 iiyama's and had to send one back due to a dead pixel. Replacement turned up and looking all ok. Friend also ordered 2 iiyama screens but both were good. So from my recent experience, 4/5 were good

Were you able to return the monitor with the dead pixel, was this under the distance selling regulations? I did not know you could return a monitor if it had dead pixels.

Poneros · 20 Aug 2015 at 00:23

You can return any monitor within 14 days, no reason required, just so long as it's not been damaged, etc.

melmac · 20 Aug 2015 at 00:30

You are more likely to get a good monitor. It's just on forums like these you only hear about how bad every monitor company is. And as Poneros says, you are covered by 14 day return.

faheemrazzaq · 20 Aug 2015 at 00:36

melmac said:
You are more likely to get a good monitor. It's just on forums like these you only hear about how bad every monitor company is. And as Poneros says, you are covered by 14 day return.

+1. many people take to the forums only when they have a problem. so don't let these things affect your choices.

Yozzer · 20 Aug 2015 at 09:09

Many thanks for the feedback. I have always bought at the counter and never used delivery, but that seems to be the best option with something like this. :cool:

rtho782 · 20 Aug 2015 at 11:25

Be careful.

I have a RoG Swift with a duff pixel. I live with it because the pixel pitch is pretty small anyway so it's hard to see.

Bought the RoG from OcUK on release. First one died within 2 days, would not come on at all. Drove there myself on a saturday to exchange it because it was going to take ages otherwise.

5 months later, the replacement went faulty. After much back and forth with OcUK and ASUS got an exchange, for a refurb, as they wouldn't give me a new one, and it has a dead pixel.

Not covered by OcUK's dead pixel warranty.

I am strongly of the opinion that those sent back in 14 days for dead pixels are just used as exchange stock, meaning that if you ever have a fault with your monitor (and the RoG seems to have a good number of faults) you will probably end up with an exchange unit with a dead pixel.

Yozzer · 20 Aug 2015 at 12:36

@rtho782
Thanks for that, it does seem a minefield these days.
I bought my current monitor off the shelf as it was the last one and a display model, so I could see it was fine, and it is still free of defects. I suspect you are right in fact, it makes sense that returns would be used for replacements.

I have been in computers all my life, and had my own business for 6 years repairing and selling nearly 3 decades ago, and EVERYTHING I sold was tested in front of the customer, and if it had a problem, it went back! After 6 years I went back to mainframes as I was not making a lot of money, but I had a very good reputation and people came from miles around, (I did no mail order). Not surprised now I did not make a lot, not hard enough, but my conscience is clear, ;0)