B grade/refurbed warranties?

[Greebo]

Gibbo is right.

However the pathetic discount means it is usually not worth even bothering with.

If a gfx card that costs say £450 new is on b-grade ( could come in a brown box bare card for all you know ) and the discount is 20-30 quid then you would be an utter fool to buy. Now if it was £300 then thats a worthy gamble, but usually the discount in no way relects the "value markdown" you get as regards warranty.

Now i see retailers side, they have to take things back and are left very out of pocket if they have to discount to such an extent... but thats the game they are in really.

I guess a lot depends on how wealthy you are, how much you like a deal no matter how small and how you could take the hit if it goes wrong 6 months down the line.

For things under a hundred i would give it a gamble but not for high value 200+ items... i would rather have the warranty myself.

To be fair, sometimes the item goes into B stock when it was at a higher value and then doesnt look like a good discount compared with the current price.

Ive even seen things in there are more money than brand new!

But clearly, and I dont blame them, ocuk dont spend time updating b stock prices daily/weekly however I have always found a simple ticket suffices to customer services.

I wanted a 4k monitor and the B stock was only £30 less than the new one at £589. One ticket later and the price was dropped to £375 so I bought it

Ocuk tend to be pretty good at addressing prices if there is something you are interested in but the discount isnt good enough.

And as I ahve said, I have never had any issue just relying on the warranty from the manufacturer.

In fact most of my B grade purchases have been high value ones with about a third off new price. It always seems worth it then. Buying a £20 items for £14 hardly seems worth the hassle especially since parts can be missing.

 

[Bailey]

When you buy something used off an auction site you get 0 days warranty.

When you buy something used/refurbished/etc off a retailer you get whatever warranty they feel nice enough to give (plus anything the manufacturer may provide).

In both cases the reduced warranty compared to new results in a lower price.

The is no relevant EU law, under UK law the SOGA has bits to reflect items like these (you should expect lesser warranty and life expectancy when you pay less for something used/refurbished).

Ubersonic is correct here guys

That is why we give 90 days on B grade and a reduced price too

Bailey

 

[Greebo]

So basically under UK SOGA you have 6 years warranty with the retailer anyway

 

[Jim99]

There's a big difference between warranties and SOGA. One does not preclude the other.

 

[ICDP]

Despite what the OCUK warrant on B-Grade items implies, I have had zero problem with manufacturers covering items under warranty.

So outside the 90 days just go to the manufacturer.

 

[ethan]

Despite what the OCUK warrant on B-Grade items implies, I have had zero problem with manufacturers covering items under warranty.

So outside the 90 days just go to the manufacturer.

... And once the manufacturers warranty expires just go by SOGA depending on what you paid for your item. Strictly speaking though all disputes concerning warranty are, for the first twelve months (new items) with the retailer.

 

[gradyhawks]

Buy on a credit card, sorted right?

 

[FML1990]

Buy on a credit card, sorted right?

I've heard small things like you can reclaim stuff back using your credit card. But I don't know the full details of this.

 

[dacads]

So you get the full length of remaining manufacturer warranty anyway?

 

[Jim99]

So you get the full length of remaining manufacturer warranty anyway?

That's up to the manufacturer.

 

[Greebo]

That's up to the manufacturer.

Though good ones have not been an issue. Mine was with Corsair and NEC and wasnt a problem at all

 

[fendi]

So basically under UK SOGA you have 6 years warranty with the retailer anyway

6 years in Scotland, 5 years elsewhere if I recall.

 

[MOOGLEYS]

B-Grade items sold by any UK retailer have to be sold in accordance with the sale of goods act. An item sold and described as a fully working B-grade item means it would be covered by Soga in the event of failure and the same terms would apply as if the item was new.

 

[Sudden]

So basically under UK SOGA you have 6 years warranty with the retailer anyway

Don't think so...the 6 years came from an example of a washing machine. Ultimately, it is what you can 'reasonably expect'. IIRC, the example given somewhere was that if you buy a £20 item, you can 'reasonably expect' it'll last for a few months etc., but you buy a £1000 washing machine, you can 'reasonably expect' for it to last 6 years*.


*amount values are made up for now. Don't recall exactly what they were in the legal examples.

 

[Danthus]

http://www.businesscompanion.info/e...-sale-and-supply-of-goods-from-1-october-2015

 

[MOOGLEYS]

Q. If a trader sells sale goods or seconds, surely the consumer doesn't have the same rights against the trader as he would if new or perfect goods had been purchased?
A. The same rights apply whether the goods are in the sale or sold as seconds. However, when assessing the level of quality that is satisfactory, considerations such as price, age and easily identifiable defects would be taken into account.

 

[ethan]

If you were to be awarded a full manufacturer's warranty on a B-graded item, it is reasonable to assume you are entitled the full protection of SOGA on the item as if it were classed as new.

 

[MOOGLEYS]

If you were to be awarded a full manufacturer's warranty on a B-graded item, it is reasonable to assume you are entitled the full protection of SOGA on the item as if it were classed as new.

A manufacturer's warranty is provided in addition to any rights you have under SOGA. The retailer nor manufacturer do not have to offer a manufacturer's warranty on anything sold. They do have to uphold the rights under the SOGA which is the law and always stands above any additional warranty provided.