Coil Whine?

[Scotteh]

Now I'm being told this? Lol

You return the item under CCR 14 days but under Customer Consumer Regulations (CCR) 2014, you may be liable for a reduction on the refund if the item has been used other than to visually inspect the item as you would in a retail store over the counter. The reduction will be up to a maximum of 25%. We cannot advise how much the deduction will be / if there will be one until the item has been inspected by returns staff.

Bailey

 

[Dirk Diggler]

Now I'm being told this? Lol

You return the item under CCR 14 days but under Customer Consumer Regulations (CCR) 2014, you may be liable for a reduction on the refund if the item has been used other than to visually inspect the item as you would in a retail store over the counter. The reduction will be up to a maximum of 25%. We cannot advise how much the deduction will be / if there will be one until the item has been inspected by returns staff.

Bailey

I think that's standard. All I can say is, I didn't incur any charge.

 

[RanxZy]

Unfortunately I have seen a lot of reports of coil whine with the G1 980Ti on many owners threads. There are people out there with no whine though, but it seems to be more of a common problem for the G1, I guess it depends on luck. Here are a few extracts from the owners thread here of G1 users with coil whine.

Bailey has very kindly given me an RMA for my G1, so it looks like I'll be ordering a different card soon. Shame as apart from the coil whine it's an amazing card.

The Zoltac Amp extreme looks very good - anyone here got one?

It's that or the MSI G6.

I just swapped my G1 Gaming for the MSI because the G1 had coil whine.

It's a perfectly valid reason to return it.

My first G1 Gaming came with coil whine, so I RMA'd it, got a replacement less than 48 hours later, heard coil whine again - Turns out it was my Corsair PSU causing the noise, not an uncommon problem so I have learnt. Still not sure if OcUK gave me an RMA just to humour me or not

The MSI 6G seems to be one of the most common cards, same with the Zotac AMP!, both of which have mostly positive reviews, unless you are Gerard.

I actually like the HoF - But it's not me owning the card at the end of the day.

It is actually an RMA for refund (within 28 days) on the grounds that the card has bad coil whine when used with the two high end PSU's I tested it on, the pulsating fan problem, and the blank backplate. So I assume they will test the coil whine and fan problem (which are both present and a big problem) So I assume I will see the refund on Friday or Monday possibly.

It would seem to me as it is such a common problem OcUK are unwilling to now consider it a fault, as in the past RMA's have recognised coil whine as a genuine fault.

 

[WhiteHawk77]

Unfortunately the Zoltac Amp extreme also has high chance of coil whine, not only that but some are having issues with dodgy fan controllers on them too.

Two of the best cards have issues, it's just typical, I might have bought one by now otherwise, just cant decide now.

 

[nomadd]

Now I'm being told this? Lol

You return the item under CCR 14 days but under Customer Consumer Regulations (CCR) 2014, you may be liable for a reduction on the refund if the item has been used other than to visually inspect the item as you would in a retail store over the counter. The reduction will be up to a maximum of 25%. We cannot advise how much the deduction will be / if there will be one until the item has been inspected by returns staff.

Bailey

Which is just nonsense.

You are entitled to a full refund. The regs say nothing like what you have been quoted.

Here you go:

(8) The trader must not impose any fee on the consumer in respect of the reimbursement.

(9) If (in the case of a sales contract) the value of the goods is diminished by any amount as a result of handling of the goods by the consumer beyond what is necessary to establish the nature, characteristics and functioning of the goods, the trader may recover that amount from the consumer, up to the contract price

Send the card back for a full refund. Take pictures of it as you are packaging it for evidence. If OCUK try to deduct monies from you, simply inform them you'll be taking the matter up with Trading Standards.

 

[saintdefender]

Coil Whine usually happens when your GPU is operating at close to full capacity. Try to enable V-Sync, that fixed it for me especially for games like WoW.

 

[lude1962]

Some manufacturers now apply 'hot glue gun type adhesive' to the chokes/coils to stop the high frq vibration when the card is operating at full power/full clock speeds.

 

[Scotteh]

Coil Whine usually happens when your GPU is operating at close to full capacity. Try to enable V-Sync, that fixed it for me especially for games like WoW.

I already tried that, unfortunately no difference was made.

 

[Dirk Diggler]

Coil Whine usually happens when your GPU is operating at close to full capacity. Try to enable V-Sync, that fixed it for me especially for games like WoW.

You are pretty much suggesting that he configure his card to under-perform to solve the coil whine issue.

 

[saintdefender]

You are pretty much suggesting that he configure his card to under-perform to solve the coil whine issue.

No, I am merely suggesting a potential way to reduce the noise, and v Sync does not under-perform his card he will still get 60fps, and stop acting like I am trying to cripple his performance, lots of people use v sync including myself with a g-sync monitor. And if you can't figure out why that is then you're in no position to tell me I am giving him poor advice.

 

[Boomstick777]

Seen so many complaints of coil whine on the G1. It must just be inherent with that design.

I've used a MSI Gaming 980 Ti (No coil Whine) and this REF ASUS 980 Ti has no coil whine either. Something in the G1 design seems to be the issue.

If you want a custom cooler, go with the MSI Gaming 980 Ti, that is a great card.

 

[Dirk Diggler]

No, I am merely suggesting a potential way to reduce the noise, and v Sync does not under-perform his card he will still get 60fps, and stop acting like I am trying to cripple his performance, lots of people use v sync including myself with a g-sync monitor. And if you can't figure out why that is then you're in no position to tell me I am giving him poor advice.

Wind your neck in, precious.

You told him his card may be whining when used to full capacity and then suggested a frame limiter to reduce the load.

Bad advice.

His card should run at 99% load without excess whining. The only time I would suggest Vsync would be for loading screens that are hitting 1000's of FPS. A lot of people avoid Vsync due to input lag.

PS you use Vsync with a Gsync monitor, and then try to tell me I don't know what I'm talking about?

 

[saintdefender]

Wind your neck in, precious.

You told him his card may be whining when used to full capacity and then suggested a frame limiter to reduce the load.

Bad advice.

His card should run at 99% load without excess whining. The only time I would suggest Vsync would be for loading screens that are hitting 1000's of FPS. A lot of people avoid Vsync due to input lag.

PS you use Vsync with a Gsync monitor, and then try to tell me I don't know what I'm talking about?

Some cards whine, 'precious'. Fact of silicon, so before you get all condescending figure out that I too know what I am talking about. Using V sync will still give him good performance, it could just reduce the whine that is bothering him so much as it has been proven to do in a vast amount of cases. He will not be able to eliminate the whine completely, it was just a suggestion to mitigate the noise.

And Yes I use V Sync with a G Sync monitor, google it before you give me another condescending lecture.

 

[Dirk Diggler]

And Yes I use V Sync with a G Sync monitor, google it before you give me another condescending lecture.

Why did you buy a Gsync monitor if you're using Vsync?

 

[saintdefender]

Why did you buy a Gsync monitor if you're using Vsync?

I use a 144hz monitor, however many older titles I play go above 144fps, G-Sync doesn't help here. So I have V sync on via the 3D settings so that when my games go over 144fps, V sync steps in to eliminate tearing. When it drops below, G Sync takes over.

Its a clever system and I am happy Nvidia allowed the option.

 

[Dirk Diggler]

I use a 144hz monitor, however many older titles I play go above 144fps, G-Sync doesn't help here. So I have V sync on via the 3D settings so that when my games go over 144fps, V sync steps in to eliminate tearing. When it drops below, G Sync takes over.

Its a clever system and I am happy Nvidia allowed the option.

So you have Vsync cap the FPS at 144 to avoid tearing? Is that what you're saying?

 

[saintdefender]

So you have Vsync cap the FPS at 144 to avoid tearing? Is that what you're saying?

Pretty much. Input lag has never really been an issue for me, so it certainly doesn't take precedence over screen tearing thats for sure.

 

[Dirk Diggler]

Pretty much. Input lag has never really been an issue for me, so it certainly doesn't take precedence over screen tearing thats for sure.

Have you ever thought about using Afterburner to limit your fps to 142 in those games, and maybe get use of the Gsync technology that you paid for?

 

[saintdefender]

Have you ever thought about using Afterburner to limit your fps to 142 in those games, and maybe get use of the Gsync technology that you paid for?

Its a sound idea, thought never occurred to me. Perhaps one day, however I think I will just leave things be for now, no need to go around making changes to things that aren't really affecting me.

 

[Dirk Diggler]

Its a sound idea, thought never occurred to me. Perhaps one day, however I think I will just leave things be for now, no need to go around making changes to things that aren't really affecting me.