KFA saying a 650w Superflower Gold isn't enough for a 780?

MissChief · 7 Sep 2015 at 17:43

I think the problem stems from the fact that they are saying it boots and runs fine when I had issues on two machines. They've said they're going to test it for a day or two to see if they can find anything else.

humbug · 7 Sep 2015 at 18:27

The rig you see in my Sig is running comfortably off an EVGA Supernova GS 650.....

They are trying to fob you off.

ScoTTyBEEE · 7 Sep 2015 at 18:39

Are they trying to fob him off though? It doesn't boot for him, and I'm guessing unless they're lying it does boot for them.

PieEater · 7 Sep 2015 at 19:09

ScoTTyBEEE said:
Are they trying to fob him off though? It doesn't boot for him, and I'm guessing unless they're lying it does boot for them.

If it needs a PSU to push more power through it than what the OP is using then there's something wrong with it.

Rroff · 7 Sep 2015 at 19:53

With 4820K and my 780 OC'd peak draw is something like 419 watts at the wall in performance intensive games :S

pastymuncher · 7 Sep 2015 at 19:54

They are talking out of their backsides. Even with the cpu and ram overclocked and overvolted my pc with a EVGA GTX780 FTW only pulls a max of 452w at the wall and even then only if I run Furmark and IBT both at the same time. Normal gaming use is anything up to 360w (at the wall) depending on the game. Anno 2070 is the one exception as it makes it pull 422w at the wall.

Surfer · 7 Sep 2015 at 19:57

how long have you had it?

docsonic · 7 Sep 2015 at 20:22

They can't be serious surely?

PowerPie5000 · 7 Sep 2015 at 20:27

I was previously running a KFA2 GTX 780 and MSI GTX 780 in SLI using a 750W Super Flower PSU and it was perfectly fine!

MissChief · 7 Sep 2015 at 20:31

Surfer said:
how long have you had it?

I got the PSU from the MM in February last year, described as brand new and the card from OCUK in June last year.

Surfer · 7 Sep 2015 at 21:10

Could try "harrassing" them on their fb page, tweets, emailing and writing letters to their head office about how you are being given the runaround.

Other than that then the legal route....

Write a letter before action (basically a warning letter before you take them to court)
Get a qualified engineer's report on the PSU (confirming that its faulty)
go to moneyclaim online and take them to court.
Dont forget to charge them for your time, costs, interest.

Once you begin this process do not stop unless they offer compensation (as well as a new/rectified psu)

If you need help with the above try consumeractiongroup website

MissChief · 7 Sep 2015 at 21:20

I don't think it's quite at that stage yet but I will be testing it Immediately on receipt, maybe even recording it, just in case.

nashathedog · 7 Sep 2015 at 21:20

MissChief said:
I did get the card checked on a friends machine with a Haswell i5 who uses a 980ti on a Corsair RM650w and it also failed to boot with exactly the same symptoms.

Can you borrow a different card to test your system?

MissChief · 7 Sep 2015 at 22:04

nashathedog said:
Can you borrow a different card to test your system?

It's running at the moment with an AMD 6950 that uses 2x6 Pin (the 780 uses 2x 8pin) and also it worked fine with a slot powered 9600GT. I'm writing this post using it. The 6950 draws around 250W under load apparently.

C64 · 7 Sep 2015 at 23:34

This is why I stick to more reputable companies with no quibble rma's.
These mickey mouse budget gpu manu's rma is flakey.

MissChief · 8 Sep 2015 at 03:25

C64 said:
This is why I stick to more reputable companies with no quibble rma's.
These mickey mouse budget gpu manu's rma is flakey.

I'm not entirely sure any other manufacturer would simply take my word for it that it's faulty without testing?

MissChief · 8 Sep 2015 at 11:11

Good news! The testing guy tried it first thing this morning on a cold boot and the card wouldn't boot and the PC wouldn't POST so I'm pleased a fault has been found.

arc@css · 8 Sep 2015 at 11:12

Sweet.

queamin · 8 Sep 2015 at 11:31

Great

Nickolp1974 · 8 Sep 2015 at 12:14

Love some of these power related threads and i'm sure some people just follow others!
If the OP was the kind of guy that pushed his hardware to the max and had a great clocker then it would NOT be enough, for example in my testing my system with a 780classified @1500mhz 1.385v pulled 841w from the wall, this is with a 1200w SF plat. With 2 cards in sli it was drawing 1395w which was triggering OCP so i bought another to run 1 card off and in the end running firestrike extreme with 2 psu's it was nigh on 1500w, the cards were watercooled. Obviously this is an extreme example but it can and does happen, so please gather all the facts before advice is given.
http://forums.overclockers.co.uk/showthread.php?t=18619153&highlight=Power+username_Nickolp1974