Crew divert transatlantic flight to save dog.

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A friend just sent me a link to this story, and told me that there was quite a heated discussion in her office regarding a few people who were adamant they would have been seeking answers and compensation from Air Canada for the delay in their flight due to the diversion being a technical issue with the aircraft.

Heartwarming story here ---> http://www.wthr.com/story/30040505/air-canada-pilot-diverts-flight-to-save-dog

Personally, I think a 75-minute delay for such an occurrence is much more than reasonable, and I don't think I could be callous enough to wish a chilly death upon the dog just so I got to my destination on time. Neither would I be wanting answers from the airline, these things happen and I'm glad the crew had the presence of mind to think of the dog that they were carrying.

Good publicity for Air Canada too, who I have always found to be a great airline to fly with.

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What say you, other people?
 
This really.

However can the crew not access the luggage area and just bring the dog up into the main cabin in this instance (I don't know enough about planes).

I've just been talking to a friend who is cabin crew, and is conveniently married to a senior 777 captain. The consensus is that on some commercial airliners you can get to some of the cargo area, but not all. Some have access to the whole hold and some there is no access at all. So it depends on the particular type of aircraft. There is no real protocol in place for rescuing freezing animals due to having to remove carpets, move seats to get to the hatches that go down to the cargo hold in the aircraft that have access. A descent into warmer air and a diversion is the go-to procedure. Morbidly enough, back in the day the pilot said that the cargo heat button on the flight deck was colloquially referred to by the flight crew as the 'dead dog switch'.
 
Also just found out that animals dying in the hold due to cargo heat malfunctions and flight crew not being made aware of them happens much more frequently than it should. :(
 
I watched that Arny movie where he tears a hole in the floor and gets in to the hold. I don't think it was to rescue a dog though, it's because he was a man that was running.
 
Discussed this with the wife (who is a huge animal lover) and see made a valid point, are these people looking for compensation because of the delay or because the airline didn't let the dog die.

If it's the former then actually I don't see an issue, if the plane was delayed due to engine fault and it inconvenienced passengers then you expect claims to be submitted. But if in this instance they expected the dog to be ignored to avoid delay then bunch of sick *****. :p
 
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