Buyers Ignorance?

I'll offer a partial refund at best seeing as the fool's effectively lost my ability to sell as new, as will have to pay for more packaging to send off again.

I already see why a lot of people on here are sick of eBay.


Also another question for that matter - PayPal took out their statute charge - will that be given back in the refund? Otherwise I'd be losing out again...
EDIT: As in Buyer paid £50, I received £48.10 after the 3.4% + 20p fee - will PayPal cough up the fee back in a refund?

Yes they will. You don't *have* to give him a refund at all, regardless of what PayPal or eBay says.

If they want to play games and refund him, then let them do it out of their own pocket. Have you removed the funds from your PayPal account already?
 
You're gonna get shafted stop saying you're not! It's eBay seller always loses!

This isn't true. You don't have to get shafted if you don't want to. It's very straightforward to ensure any refunds eBay/PayPal give comes straight out of their own pocket.

You aren't obliged to cover the refund yourself, regardless of what eBay or PayPal might try and tell you. It's a "debt" that they have created based on a choice they decided to make. This means it isn't actually a real debt.
 
The only way of achieving that is to delete your card details after every transaction. Which is a tad annoying.

Then you'd have to open a new PayPal account to use eBay ever again...
 
Yes they will. You don't *have* to give him a refund at all, regardless of what PayPal or eBay says.

If they want to play games and refund him, then let them do it out of their own pocket. Have you removed the funds from your PayPal account already?

Yes spoffle I've already removed the funds.

If he opens a 'ticket' do I get notified of that?

Also, if there are no funds in my PayPal but my bank is still linked can they refund him via my account or will that constitute theft, as to me it'd be that considering it's the withdrawal of funds from my account without my knowledge and/or acceptance/confirmation?
 
He's saying he's read t&c's (yet can't do a 10 second google search to find out how to make the mic work) though I believe he's claiming under faulty goods yet 1. I'm not a business* and 2. The goods aren't faulty considering he's said the headset works. So effectively he's admitting it's a case of "I've changed my mind". Further evidence to his ignorance for not pre-researching.

I even said on my ad feel free to ask any questions - I received none, though of course would've been happy to help in any way.

Either way I know he's the only one in the wrong here so I'm not backing down.
 
The only way of achieving that is to delete your card details after every transaction. Which is a tad annoying.

Then you'd have to open a new PayPal account to use eBay ever again...

No it isn't. They can't take money from your card or bank account if you haven't got a direct debit set up with them.

You also don't have to set up a new PayPal account to use eBay. You don't even need a PayPal account to use eBay if you're buying.

Yes spoffle I've already removed the funds.

If he opens a 'ticket' do I get notified of that?

Also, if there are no funds in my PayPal but my bank is still linked can they refund him via my account or will that constitute theft, as to me it'd be that considering it's the withdrawal of funds from my account without my knowledge and/or acceptance/confirmation?

They will only attempt to take money if you have a direct debit set up, as that's the only legal avenue that they can take due to the agreement you make with them when you set up the direct debit.

So if you have a direct debit set up, cancel it now.

You will get notified if he opens a dispute. The money will be "deducted" from your PayPal account by means of putting it in to a negative balance, and then PayPal will chase you for it if the dispute goes in his favour.

By chasing you, they will simply send you threatening letters that list things that "may" happen "if" it goes to court. It'll never go to court because they know they wouldn't win, as it's a debt that they have created themselves.

So in summary, nothing serious will actually happen, PayPal is just mildly annoying for a while before they realise their demands for money aren't working, then they'll "sell" the "debt" to a company that buys debts up for pennies on the pound, that companies never expect to be settled.
 
Last edited:
The method is putting the male jack into the female one on the control. It's really hard so I'm going to make a YouTube video to prove it functions. It is using no modification to get it working therefore it isn't faulty and works as suggested.

Also, the buyer needs to get clued up tbh. Asked a friend about this, his response:
"Yeah his problem, you wouldn't buy a pepperoni pizza and then complain it has pepperoni on because you didn't read the label."
But even still, it works, he's just being a doughnut.

well not really its more like he bought peperoni pizza and then when he opened the box it was plain cheese, unless he googles a youtube video which then tells him of a convoluted method of finding his peperoni that the delivery man hid in his garden somewhere.


sure he can put it all together but **** that ****.
 
This isn't true. You don't have to get shafted if you don't want to. It's very straightforward to ensure any refunds eBay/PayPal give comes straight out of their own pocket.

You aren't obliged to cover the refund yourself, regardless of what eBay or PayPal might try and tell you. It's a "debt" that they have created based on a choice they decided to make. This means it isn't actually a real debt.

how well tested is that in courts?
 
how well tested is that in courts?

Ebay/paypal have never taken anyone to court over it, as they know if the lose, they will be shafted and they probably would under English law.

I have a friend who has been in the same boat, and was in negative balance, he never repaid it, Paypal chased it for 2 years then gave up, with no effect on his credit rating.
 
He would lose his PayPal account though.

I just googled this headset and ps4 and don't you need an adaptor? First search results says it does.
 
Last edited:
how well tested is that in courts?

It doesn't need to be, because they would be trying to chase a debt through the courts that they have created and then imposed upon someone themselves. It simply wouldn't stand, as they are trying to make private sellers offer a warranty and or refund when they legally don't have to do either. As long as something is sold with an accurate description with no misleading information, you have no legal obligation to offer a buyer anything after the transaction is complete. That means no refunds, warranty and so on.

So with the above, PayPal are effectively choosing to offer the buyer a service at the seller's expense. It isn't all that different to racketeering, which is why they won't actually take it to court.



Ebay/paypal have never taken anyone to court over it, as they know if the lose, they will be shafted and they probably would under English law.

I have a friend who has been in the same boat, and was in negative balance, he never repaid it, Paypal chased it for 2 years then gave up, with no effect on his credit rating.
Why would it have any impact on a credit rating? :confused:
 
No it isn't. They can't take money from your card or bank account if you haven't got a direct debit set up with them.

You also don't have to set up a new PayPal account to use eBay. You don't even need a PayPal account to use eBay if you're buying.



They will only attempt to take money if you have a direct debit set up, as that's the only legal avenue that they can take due to the agreement you make with them when you set up the direct debit.

So if you have a direct debit set up, cancel it now.

You will get notified if he opens a dispute. The money will be "deducted" from your PayPal account by means of putting it in to a negative balance, and then PayPal will chase you for it if the dispute goes in his favour.

By chasing you, they will simply send you threatening letters that list things that "may" happen "if" it goes to court. It'll never go to court because they know they wouldn't win, as it's a debt that they have created themselves.

So in summary, nothing serious will actually happen, PayPal is just mildly annoying for a while before they realise their demands for money aren't working, then they'll "sell" the "debt" to a company that buys debts up for pennies on the pound, that companies never expect to be settled.

I'll be honest I don't know if I've got a direct debit set up - if via the bank then no I'm sure I don't, either way I've removed my bank now too so there is no way for me to pay for anything using PP.

Thanks again for the advice, I appreciate it. And from eatcustard too.
 
You just need to check your bank account for any active direct debits, you don't need to do anything else to ensure that they won't try and take money from you.

Since you've checked, you're clear and have nothing to worry about.


However, unlinking your bank account and card details ensures that you can use them on a new PayPal account should you need to abandon your current one.
 
I have nothing else to add to what's already been said other than: This is one of the reasons i do not use eBay. Far too much faff.
 
Last edited:
Surely it says on the box what devices it's compatible with? Buyer is an absolute pillock really for not checking beforehand. It's like selling some USB device and then them saying "this doesn't work on XP! I demand a refund!". Shouldn't be the seller's problem at all.
 
Last edited:
Firstly, posting here as unsure if should be here or sound city, but:

I sold a new pair of SteelSeries Siberia V2's on eBay last week and the buyer has just got back to me asking for a refund. Reason being? The microphone isn't working on his PS4...

Now, a few points from my side:

  • Sold as new in wrapping - won't be able to do so if taken back
  • Stated "No Returns" on the item sale
  • The Headset is in full working order - I can 100% guarantee everything works as it should

Am I obliged to give them a refund even though the product is in full working order, and lets be honest, because of their pure ignorance to not do any research prior to buying the product?

I'm going to do a test with my V3 on a friend's PS4 tomorrow, but seems to me I've no reason to give him a refund, even if I am an eBay noob.

All input is appreciated.

Was it a USB or twin 3.5mm plug version?
 
Back
Top Bottom