EE Cooling off

ternity

ternity

ternity

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Just got a contract with EE - found a much better deal elsewhere (a whole £6 cheaper for the edge with same minutes/data) I have an S6

I am in the 14 day cooling off period but there is the smallest scratch on the edge of the phone(not screen) - i have not dropped it once so not sure how.

Can't find anything about it in T&C's - anyone had any experience with this?

Shall I risk it and try or just leave it?

Cheers!
 
Go do it now. Say it happened in transit.

As far as I know they sell them off as refurbished anyway, unless it's immaculate, not opened.

**** EE. Three all the way
 
From someone who was with three for 3 years and then switched to EE for a year and is back to three, the three coverage is utterly shocking.
 
Risk it, Ring and query the return during cooling off. If you can do it to a store it may go easier but they may inspect the phone.

Agree with above, stuff EE.. Three is were its at (despite there price rise)
 
I was planning on going with 3 - found a great deal with them on carphone warehouse.

It seems ridiculous paying £44 for an S6 when on another site its £37 + £29 upfront for an S6 edge...

Still in cooling off so I have the chance to ring up, cancel it, send phone back and get a refund.

I could say it happened in transit - if I do what can they reply to that?

sadly EE only do it via phone and not instore.
 
Yeah, Three's coverage isn't brilliant at all unless you're in a city centre. Just switched to giffgaff myself because Three have no signal whatsoever at my new job and home. Even previously in Southampton it was iffy, especially indoors.
 
The response was more to make a point - that blanket stating "the coverage is crap/brilliant" is a useless thing to say.

Of course it depends on where you are - I'm in the south west and it's absolutely superb, travel to london a lot and never had any issues either. But of course YMMV and whats good for one person isnt good for another
 
Did you buy online or in store? Online you should be OK but if you bought in store I think all bets are off the moment you leave!
 
Diddums said:
EE are now owned by BT. That should tell you enough.
Click to expand...

Incorrect, the deal for BT to acquire EE is still awaiting regulator sign off which itself is not expected until some time in 2016. Until the deal is rubber stamped EE and BT are completely seperate.


As for EE, for me its by far the best coverage and speed of all the networks for where i am. Price wise they are all relative to what your getting. Been with EE for around 10 years (through orange, then orange t-mobile days) and never really had an issue.
 
Unicorn said:
Risk it, Ring and query the return during cooling off. If you can do it to a store it may go easier but they may inspect the phone.

Agree with above, stuff EE.. Three is were its at (despite there price rise)
Click to expand...

Whats wrong with EE? Im looking at going with them and leaving Vodafone?
 
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