Sky Fibre only 3.5-7 mbits?

Soldato
Joined
15 Nov 2003
Posts
14,473
Location
Marlow
Had a chat with Sky yesterday about upgrading from their existing ADSL (which gives me about 12mbits) to their fibre.

They said I would (only) get about 3.5-7 mbits :confused:

Is it simply the case the "plumbing" hasn't been done to give me the proper/full speed? Even so, suprised it would give me a supposed speed drop!?
 
Put your landline no or address into this, let us know what it says.

https://www.btwholesale.com/include...lchecker_applications_diagnostics_adslchecker

Won't accept my tel.no as not BT?

If I go via the postcode route (not very friendly format :():-

Code:
Featured Products
	

Downstream Line Rate(Mbps)
	

Upstream Line Rate(Mbps)
	

Downstream Range(Mbps)
	

Availability Date
WBC ADSL 2+ 	Up to 4 	-- 	3 to 7 	Available
ADSL Max 	Up to 3.5 	-- 	2.5 to 6.5 	Available
WBC Fixed Rate 	1 	-- 	-- 	Available
Fixed Rate 	1 	-- 	-- 	Available
Other Offerings
Copper Multicast 	-- 	-- 	-- 	Available


via full address (sorry again for poor format):-

Code:
Featured Products
	

Downstream Line Rate(Mbps)
	

Upstream Line Rate(Mbps)
	

Downstream Range(Mbps)
	

Availability Date
	High 	Low 	High 	Low 		
FTTC Range A (Clean) 	7.1 	3.5 	1.2 	0.8 	-- 	Available
FTTC Range B (Impacted) 	5.4 	2 	1.1 	0.5 	-- 	Available
WBC ADSL 2+ 	Up to 3 	-- 	2.5 to 6.5 	Available
WBC ADSL 2+ Annex M 	Up to 3 	Up to 0.5 	2.5 to 6.5 	Available
ADSL Max 	Up to 3 	-- 	2 to 5.5 	Available
WBC Fixed Rate 	1 	-- 	-- 	Available
Fixed Rate 	1 	-- 	-- 	Available
Other Offerings
FTTP on Demand 	330 	30 	-- 	Available
Fibre Multicast 	-- 	-- 	-- 	Available
Copper Multicast 	-- 	-- 	-- 	Available
 
You must be a very long way from your cabinet. Sadly FTTC speed doesn't scale anywhere near as well as ADSL2+ over long distances.

About 2k I believe...

That said, there is a cabinet/box literally about 200ft away with BT Fibre posters on it?
 
Those figures don't really match what you're currently seeing on ADSL. You may not be connected how they think you are.

I guess if I could find a neighbour on fibre and see what their speed is? Would it matter if it was BT instead of Sky for example?
 
The equipment from you to the exchange will be identical, so it shouldn't matter for comparison purposes.

This is what I find confusing? How could my speed drop? If I'm getting 12mbps now via ADSL, how could I get less through fibre?
 
ADSL depends on the distance back to the exchange.

VDSL depends on the distance back to the VDSL equipped cabinet in the street.

VDSL degrades much faster over distance.

You can find that you're relatively close to the exchange (decent ADSL speeds), but relatively distant from the cabinet (poor VDSL speeds).
 
This is what I find confusing? How could my speed drop? If I'm getting 12mbps now via ADSL, how could I get less through fibre?

You might be on Sky's LLU service. When we were on standard ADSL we were only getting around 5Mbps, since switching to Sky LLU we now get around 10Mbps.

If you are on the LLU service and try inputting your telephone number into the standard BT checker it won't find it, I get the same problem so have to put in my full address.
 
I'm supposed to be receiving my fibre soon, and when I put my details into the wholesale site it gives me this:

Featured Products

Downstream Line Rate(Mbps)

Upstream Line Rate(Mbps)

Downstream Range(Mbps)

Availability Date

WBC ADSL 2+ Up to 1 -- 1 to 3.5 Available
WBC ADSL 2+ Annex M Up to 1 Up to 0.5 1 to 3.5 Available
ADSL Max Up to 1 -- 0.75 to 2.5 Available
WBC Fixed Rate 2 -- -- Available
Fixed Rate 2 -- -- Available
Other Offerings
Copper Multicast -- -- -- Available

What is this saying for me?
 
About 2k I believe...

That said, there is a cabinet/box literally about 200ft away with BT Fibre posters on it?

If that's the case, it sounds like as you're extremely far away from your initial cabinet. OR have fitted a new cabinet for you to be rerouted via.

It makes sense and they have started to fit additional fibre cabs for people with homes far away from the original PCP.

Fingers crossed. Maybe you should enquire? Not sure how as the ISP will be clueless. Could be worth simply ordering Fibre, then when OR come ask about it? They may do it anyway...

EDIT: KIA's suggestion is good, have a look for your cabinet no. as he says and compare.
 
Last edited:
Gotcha, thanks a lot!

What will I see when fibre is available?

You'll just see a new section labelled FTTC ranges, like this in red.

VMVLBqb.png
 
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