Smiler rollercoaster at Alton Towers - carriage collision

SexyGreyFox · 27 Sep 2015 at 10:27

malachi said:
Looks like someone will be getting their P45 then if they haven't already.

However there shouldn't be human error.
Humans should sit them down and take them out with computers doing the rest.

Fuzz · 27 Sep 2015 at 10:29

Is there anyway the employee could take any further rap for it other than being dismissed?

JBuk · 27 Sep 2015 at 10:34

The_One said:
Internal investigation has been concluded - Human error

Alton towers intend reopening smiler by end of the year

Source?

I'm interested to find out what happened

If it really was human error then I hope they find out the root cause whether it be simply inept employees or stems from management pressure / attitude to take risks to get rides going

Fuzz · 27 Sep 2015 at 10:37

JBuk said:
Source?

I'm interested to find out what happened

If it really was human error then I hope they find out the root cause whether it be simply inept employees or stems from management pressure / attitude to take risks to get rides going

In the mirror! *Pinch of salt...

Alton Towers bosses told the Balch family that a ride operator and an engineer were at fault for overriding the system which had stopped Vicky’s car at the top of an incline, causing it to smash into an empty car on the track.

They face disciplinary action and are believed to have undergone counselling.

Dis86 · 27 Sep 2015 at 10:38

JBuk said:
Source?

I'm interested to find out what happened

If it really was human error then I hope they find out the root cause whether it be simply inept employees or stems from management pressure / attitude to take risks to get rides going

Could have been a design error.

ExRayTed · 27 Sep 2015 at 10:40

Fuzz said:
Is there anyway the employee could take any further rap for it other than being dismissed?

Yes is the short answer, although it depends on a few things. It really boils down to whether they were wilfully negligent in their actions. If they were following the rules and the accident still occurred then it's a management failure. As I said, there's many more variables that need to be considered before any prosecution could be brought. Then there's civil vs criminal....

Can. Worms.

JBuk · 27 Sep 2015 at 10:42

Dis86 said:
Could have been a design error.

Except for the above post stating the investigation found it to be human error

JBuk · 27 Sep 2015 at 10:47

Fuzz said:
Is there anyway the employee could take any further rap for it other than being dismissed?

Not sure but if it's something that was frequently happening and management were aware then hopefully they'll be brought to account too rather than just the employees being made scapegoats

MissChief · 27 Sep 2015 at 12:08

If there is a system that was preventing them launching the car before the previous one had returned then I'm unsure why such a system could be overridden?

The_One · 27 Sep 2015 at 12:12

There will always be some sort of manual override

MOOGLEYS · 27 Sep 2015 at 12:13

The engineers can override the system and manually release the cars by putting the ride in test mode.

Dis86 · 27 Sep 2015 at 12:31

JBuk said:
Except for the above post stating the investigation found it to be human error

Do humans not design things? Whether it be the structure or process?

Or are they secretly designed and run by machines?!

Energize · 27 Sep 2015 at 12:49

Wow those payouts are terrible for that kind of physical and mental trauma, what a reflection of how poor our compensation system is.

Deleted member 651465 · 27 Sep 2015 at 12:57

I did say (as did Dimple) that the payouts would be in the hundreds of thousands, but noooooooo.

I agree it's a bit of a joke, but them as the facts

Dis86 · 27 Sep 2015 at 13:09

EVH said:
I did say (as did Dimple) that the payouts would be in the hundreds of thousands, but noooooooo.

I agree it's a bit of a joke, but them as the facts

I said it too. Got told I was a horrible sod. But nevermind ey.

SexyGreyFox · 27 Sep 2015 at 13:41

Energize said:
Wow those payouts are terrible for that kind of physical and mental trauma, what a reflection of how poor our compensation system is.

I said before, every day I'm left open mouthed at what people get legally paid out in negligence cases when proved it was the fault of others but in this case Alton Towers don't want bad publicity and will make substantial payouts.

Too many of us believe stories about friends of friends who got a £100,000 payout for a broken finger and then form judgements on what other cases should get.
My Mother suffered an horrendous work injury to her right leg and got a maximum payout of £30,000 a few years ago but everybody added a zero to it and I eventually had to show her workmates the proof.

V F · 27 Sep 2015 at 14:39

Has the girls accepted that compensation though?

SexyGreyFox · 27 Sep 2015 at 15:04

V F said:
Has the girls accepted that compensation though?

I don't think a figure has been offered yet?
They've probably paid out for adjustments for where they live (ramps, chair lift etc) but a figure will be decided on when it becomes more realistic concerning the damage/future.
Most cases can take up to 3 years before pay out and childrens cases can go on until they are 18.

V F · 27 Sep 2015 at 15:06

If I remember right, Alton Towers said they wouldn't fight it. So I cannot seeing them getting a poor result.

JBuk · 27 Sep 2015 at 15:30

Dis86 said:
Do humans not design things? Whether it be the structure or process?

Or are they secretly designed and run by machines?!

Yes I'm sure that's exactly what they would mean if they said the cause was human error /shrugs

Smiler rollercoaster at Alton Towers - carriage collision

Deleted member 651465

Deleted member 651465