ordered a controller from them last week still waiting for it noticed I can get the shield tv very cheap, just wondering if anyone has used them and if they are any good and provide 12month warranty the seller it would be using is fireworks merchant limited, the same company flubit uses (been told it is flubit)
has anyone used flubit or bespoke offers?
- Thread starter tonyt3rry
- Start date
I've used Flubit for a couple of things off Amazon with no issues and a nice little saving both times, as long as you don't mind having to wait a couple of days it's a good money saver.
My items were sent directly from the same supplier I would have bought them off anyway so I imagine if there were any warranty issues I could just go back to them.
My items were sent directly from the same supplier I would have bought them off anyway so I imagine if there were any warranty issues I could just go back to them.
thanks, I noticed the controller was coming from germany, the way I seen it was it is coming from the supplier so it would be taking longer to come. ive never used it I usually use amazon for mainly blu rays and overclockers for anything pc related with the odd one where overclockers dont stock something
I've used Flubit twice for items. The savings haven't really been all that great (in both cases about £3.50 off a £100 item) but it all went smoothly.
Last month, though, I tried to get them to quote me for a Small, Purple, FitBit Charge HR. The first time they quoted for a black, large. I rejected that and again went for small & purple. This time I got offered a large, purple one. I gave up at that point as the potential saving was £2.73 off a £99 item.
Frankly, I don't think I'll bother with them again. I gave feedback and they never even bothered to respond. Poor customer service does not make for a returning customer.
Last month, though, I tried to get them to quote me for a Small, Purple, FitBit Charge HR. The first time they quoted for a black, large. I rejected that and again went for small & purple. This time I got offered a large, purple one. I gave up at that point as the potential saving was £2.73 off a £99 item.
Frankly, I don't think I'll bother with them again. I gave feedback and they never even bothered to respond. Poor customer service does not make for a returning customer.
I've used Bespoke Offers for pretty much everything I've ordered from Amazon over the last few months - have saved about £85 so far on 15 items, ranging £6 - £600.
My average discount is ~15%, lowest was 4.1%, (typically on the £600 item
), highest 20%
Also earned ~£150 on those purchases using Quidco - up until yesterday they had 18% cashback on all purchases using Beat My Price, so that's potentially ~35% saving (my maths might be a bit wrong!)
As tom e says, it may take a couple more days to get your items, but if you don't mind waiting those extra days then you can save quite a bit!
My average discount is ~15%, lowest was 4.1%, (typically on the £600 item
), highest 20%Also earned ~£150 on those purchases using Quidco - up until yesterday they had 18% cashback on all purchases using Beat My Price, so that's potentially ~35% saving (my maths might be a bit wrong!)
As tom e says, it may take a couple more days to get your items, but if you don't mind waiting those extra days then you can save quite a bit!
No, unfortunately not.
No, you buy directly from Bespoke.
Although you may actually end up getting your parcel from Amazon anyway (in fact I've literally just had a sander turn up 5 minutes ago that I ordered through Bespoke Offers, and it's in an Amazon box with an Amazon packing slip and a gift note
)I'm pretty sure the monitor I ordered actually came from OcUK as it had one of their stock-code stickers on it.
On bespoke it tells you who is the actual supplier of the product.
Factoring in the extra cashback from TCB, I got a Sony Amp for £240 instead of £300, and as long as it clears my PS4 Uncharted bundle will have cost £235. With all my other little purchase through them I have easily saved about £200.
Factoring in the extra cashback from TCB, I got a Sony Amp for £240 instead of £300, and as long as it clears my PS4 Uncharted bundle will have cost £235. With all my other little purchase through them I have easily saved about £200.
A lot of the time it simply says "Fireworks Merchant", which I believe is Flubit themselves?
I'm guessing that they initially try to either find a better price online, or negotiate with the seller you've linked them to, and if that fails they then attempt to source the item themselves
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I've had a few items through bespoke offers and topcashback when they were doing around 20% cashback
That was my experience of Flubit. I tried to get a delivery time, and was eventually told it was not coming at all and then it arrived the next day.
The tone of the reply to my first inquiry was telling, it felt like I was already being far too impatient and the back and forth just went downhill from there. On about the 5th reply I twigged that this guy's lips were sealed from giving any kind of response I was hoping for.
I left a snarky comment on their twitter. Also if you read places like trust pilot the reviews are mixed with a lot of extended delays.
I got a Samsung 850 evo for £69 from £80, and didn't mind at all about the delay it was just the attitude I objected to; and the nonchalance about not even providing a delivery day nevermind an hour window.
In fact from the transcript below it actually ended up with the neighbour which is why I needed the delivery date to expect it. I was asking for a tracking number because it was emailed to me that delivery was being handled by Royal Main 48hr.
It reads bottom to top in order of earliest correspondence.
"
[Fireworks Merchant Limited] Re: Flubit Support Request - - Samsung SSD Internal 2.5 ...
##- Please type your reply above this line -##
Your request (#30363) has been solved. To reopen this request, reply to this email or click the link below:
Fireworks Merchant Logo
Ricky (Fireworks Merchant Limited)
May 27, 11:09
Hi Nigel,
Ok will do. Apologies for the inconvenience.
Kind regards
Ricky
Fireworks Direct
May 26, 21:26
Hi Ricky,
Its turned up, neighbour had it. Scratch that form I sent you.
Nigel
Fireworks Direct
May 26, 11:55
Hi Ricky,
I would like you to send me what I paid for, thank you. Also explain without dodging the question what the problem is in giving me a tracking number, if it is indeed send by Royal Mail 48 hr tracked. Where is it coming from, and are you going to offer any compensation for the delay?
Nigel Harrington
Attachment(s)
Flubit_non-receipt_of_goods_form.doc.docx
Ricky (Fireworks Merchant Limited)
May 26, 10:38
Good morning,
We're extremely sorry you have not received your item. May I ask you to fill out this form and return it. Would you prefer a replacement item or a refund?
Apologies for any inconvenience.
Kind regards
Ricky
Attachment(s)
Flubit_non-receipt_of_goods_form.doc.docx
Ricky (Fireworks Merchant Limited)
May 22, 15:05
Hi Nigel,
I contacted the supplier and he provided no tracking number. I hope your item arrives soon. Apologies for any inconvenience.
Kind regards
Ricky
Fireworks Direct
May 22, 14:52
http://www.royalmail.com/track-it-down
TRACKING:
Royal Mail Tracked 48"
Would it be possible to give me contact details so that I can chase it up myself?
Nigel
Ricky (Fireworks Merchant Limited)
May 22, 12:17
Good afternoon,
The item has been dispatched, but there is no tracking number. Apologies for any inconvenience.
Kind regards
Ricky
Fireworks Direct
May 22, 07:33
"Hi there,
Your order has been dispatched
ORDER NUMBER:
xxx
PRODUCT NAME:
Samsung SSD Internal 2.5 SSD 850 EVO 250GB
ESTIMATE DELIVERY DATE:
19th May 2015 - 21st May 2015
DELIVERY ADDRESS:
TRACKING:
Royal Mail Tracked 48"
Its the 22nd today and I still have not got a tracking number. When can expect delivery?
Thanks Nigel
Ricky (Fireworks Merchant Limited)
May 21, 14:29
Good afternoon,
This item has now been dispatched.
Kind regards
Ricky
Ricky (Fireworks Merchant Limited)
May 19, 11:25
Hi Nigel,
We appreciate your patience and hope your items arrival imminently.
I have contacted the supplier. The suppliers response timescale is three working days, however they usually get back sooner. I will be in touch asap.
Kind regards
Ricky
Fireworks Direct
May 19, 06:34
Hi Fireworks Direct,
You have received a customer support request for Flubit order number 583391:
Comments:
Can u send me a tracking number plz?
WHAT TO DO NEXT:
- Simply reply to this email. By clicking reply, the 'to' field will be auto-populated with the customer's email address so all correspondence will be directly between you and them.
- Make sure you answer all their questions and clearly state any additional information they should know or you need from them.
- Please keep a record of all email exchanges.
- When the support request has been resolved, go to the support requests area of your WeFlubit account and mark the request as 'resolved' - this will mark the request as closed.
- If you need to issue a refund, you can do this from the order page or support requests page.
- Issuing a refund will automatically 'resolve' the support request. Thanks in advance for your excellent customer service, and don't hesitate to get in touch if you have any concerns or queries.
This email is a service from Fireworks Merchant Limited. Delivered by an attentive pug.
Fireworks Merchant 12-18 Hoxton Street, London, UK N16NG, +44 207 183 8971 a Flubit company
Message-Id:EPBB2S67_556597dca895e_30363ffe06ecd328253052_sprut
"