Crew divert transatlantic flight to save dog.
- Thread starter lafemmefatale
- Start date
so out of curiosity say the plane took off then there was a malfunction with the cabin heating or air and they had to turn back or all the passengers would freeze to death or suffocate.
would you think its right they be compensated then?
would you think its right they be compensated then?
The dog is an irrelevance really, the plane had a malfunction, this malfunction required the flight to be delayed and cause passengers to arrive at destination late. If it caused me an issue beyond just having someone waiting for me for a while then i'd be complaining.
Wanting to be compensated for being inconvenienced as part of a service you've paid for is entirely normal.
If it was the case that the dog had suddenly become horrendously ill and required medical attention from a vet, that's a different scenario out of the airlines responsibility and I wouldn't be so keen to seek compensation then.
Wanting to be compensated for being inconvenienced as part of a service you've paid for is entirely normal.
If it was the case that the dog had suddenly become horrendously ill and required medical attention from a vet, that's a different scenario out of the airlines responsibility and I wouldn't be so keen to seek compensation then.
It's their responsibility to provide equipment to deliver the service you or I pay for. If they fail to do this and inconvenience you in the process, why shouldn't you be compensated for it?
Why not? Things happen which inconvenience us all. But if you missed a connecting flight/lost holiday time irrespective of reason why would you NOT claim reasonable compensation?
Personally, the "warm fuzzy heartwarming feeling" does nothing for me.
Of course it would be.
Well because they are different. If i've paid someone for a service and they don't deliver it, that's their problem and shouldn't be mine. Even if life is endangered, if it's only endangered because of their equipment malfunctioning or them providing their service poorly, that is their problem and not mine.
If that service is interrupted for something completely out of the bounds of their responsibility though, such as someone in their care becoming ill, morally I don't see that as the same situation and it's one of those things in life that happens. I might claim off insurance if I could, as that's what i've paid for it for but I wouldn't harrassing the airline themselves for the costs as I would if it was their own mistake.
It depends on how late they would arrive at the destination and if there's any knock on effects or other costs. It was obviously required to make a tech stop, but that's irrelevant, if it had to land for 30 minutes and continue on its journey and the pilot made up those 30 minutes in the air, then no, why would they get anything for it?
If it was required to make a stop and someone missed their connecting flight due to the stop, then of course they should get the money back they had to pay for the additional ticket.
It depends on how late they would arrive at the destination and if there's any knock on effects or other costs. It was obviously required to make a tech stop, but that's irrelevant, if it had to land for 30 minutes and continue on its journey and the pilot made up those 30 minutes in the air, then no, why would they get anything for it?
If it was required to make a stop and someone missed their connecting flight due to the stop, then of course they should get the money back they had to pay for the additional ticket.
if the pilot made the time back in the air that would be different and it would effectively be the company paying compensation via burning extra fuel.
if you arrive late though of course you should get a reduction in price regardless of connecting flights.
you paid to be taken from location X at time A to location Y at time B if they fail to get you there in time they have not provided the service you paid foir.
just like if you order something next day delivery and it turns up the following day you'd expect a refund of the postage costs.
stop thinking of it as compensation but a partial refund for failing to provide the product you purchased.
im not the one saying they shouldn't
Okay, next time you have an hour delay on your flight you take it to court and ask for compensation from the airline. Will be very interested in hearing the outcome.
Best of luck.
Right decision, but if I was in a position where I needed to transport my dog half way across the world, they would not go by plane, would be shipped by boat.
Can someone correct me here, I believe in the US you can take a dog as a companion on a flight if you are scared of flying.
Can someone correct me here, I believe in the US you can take a dog as a companion on a flight if you are scared of flying.
i don't fly.
yes i gather you'd be unlikely to get anything going via court, its depressing that you think that a person should have to go to court rather than it being simply company policy.
like virgin trains i use them fairly often and when it was delayed by more than 30 minutes they partially refunded the cost with no hassle. ( i think if its over an hour delay you get the full cost of the ticket) hmm having checked if its over a 2 hour delay and its a return ticket they'll refund the return cost too
I think now they even do it automatically without you even having to request it if you buy through their app.
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You don't pay for drinks on most carriers for international long haul flights.
Why even bother having a timetable if you feel a carrier should be able to ignore it with impunity?
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