OCUK Late Dispatch

bloodkil · 26 Oct 2015 at 18:55

Has anyone else's order not been dispatched yet?

Usually dispatched earlier than this, but not heard a peep since I ordered it at about 1:30 today

savagesam117 · 26 Oct 2015 at 18:59

I got that lovely email this morning

Hope it turns up on time

antran · 26 Oct 2015 at 19:10

It has happened to me before but is not the end of the world.

bloodkil · 26 Oct 2015 at 19:11

antran said:
It has happened to me before but is not the end of the world.

Was it still dispatched the day it said it would?

andicole0 · 26 Oct 2015 at 19:12

Yes sometimes the emails are late. Item usually arrives on time though.
Andi.

bloodkil · 26 Oct 2015 at 19:14

andicole0 said:
Yes sometimes the emails are late. Item usually arrives on time though.
Andi.

Ah ok, site still says "The order is in process"

bloodkil · 26 Oct 2015 at 19:33

I'll see if the DPD email comes through at about 8ish

Tskales · 28 Oct 2015 at 16:21

bloodkil said:
Ah ok, site still says "The order is in process"

I ordered yesterday, and i still see "The order is in process".

Avenged7Fold · 28 Oct 2015 at 16:23

Ring them up and check to see if there is stock. I have had the same issue before and found that one of my fittings were out of stock so the order was on hold but didnt find out till i rang up.

Sui · 28 Oct 2015 at 16:23

Tskales said:
I ordered yesterday, and i still see "The order is in process".

Go post in the Customer Service forums, they'll help you out and advise why.

If it's a finance order they do tend to take longer.

koolpc · 28 Oct 2015 at 16:26

Were very fast when i placed an order late yesterday. Had it delivered lunch time today!

Glanza · 28 Oct 2015 at 16:27

Had it before where ordered and it's taken them a extra day to ship it, can't ring up and get delivery fee back now though with being eligible for free shipping.

Tskales · 28 Oct 2015 at 16:30

I posted a query in customer service like you suggested.

As long as i get it by friday i'll be happy.

arknor · 28 Oct 2015 at 16:38

I don't think DPD pick up until around 7-8pm

Bailey · 28 Oct 2015 at 17:08

Tskales said:
I posted a query in customer service like you suggested.

As long as i get it by friday i'll be happy.

Whats your order number?

I can take a looksey

Bailey

Tskales · 28 Oct 2015 at 17:11

Bailey said:
Whats your order number?

I can take a looksey

Bailey

Thanks, but I've just got a response from Damo in customer service informing me that it has been dispatched.

All's well.

Bailey · 28 Oct 2015 at 17:14

Tskales said:
Thanks, but I've just got a response from Damo in customer service informing me that it has been dispatched.

All's well.

Sweet

Good to hear

Bailey