Forced out of our home with nowhere to go

Soldato
Joined
7 Jan 2003
Posts
3,341
Location
Bristol
We are a family of six who live in an ex-council flat on the top floor (2nd). We bought (leased) the flat 15 years ago. It's a nice quiet area, lots of easy parking and a short 10 min walk from schools and work.

Over the weekend noticed a few purlins in the roof had collapsed. We don't use the attic much, just use a step ladder and put a few boxes within easy reach of the trap door.

Informed the council straight away who sent a guy out Wednesday morning. Wife calls me at work in the afternoon saying we've been told to leave and are not allowed to stay overnight. We are allowed back during the day to get a change of clothes etc.

I leave work early, pick the kids up from school and arrive home to find about 8 guys waiting outside, surveyors and structural engineers. We hand over the keys and they get busy while we sit in the car. Meanwhile housing arrange a nights stay in a local bed and breakfast. We are given time to pick up some clothes and toiletries.

On Thursday morning we drop the kids off at school, let work know we won't be in and start emailing and making calls to the property management team. My wife also has a job interview in the afternoon which she has to attend because her team's being made redundant, next week.

The housing office book us in for 11. At the meeting we are offered a flat used by a local charity to house homeless in an area everyone wants to avoid. We ask for other options, we are desperate and say we'll even consider one bed properties, anywhere but there. We are told to take it or leave, we have until 3pm to accept and it's a one time offer.

We have to leave as the wife has to get ready for her interview. On the way to the interview we pop into the council and pick up the keys. We decide we'll give it a chance as we have nowhere else to go and hotels for 6 aren't cheap.

After the interview we pick the kids up from school and drive over to the flat. As it's in a tower block in central Portsmouth parking is limited and the residents bays are only for permanent tenants. We have to park on a meter and if we stay we'll have to leave the car back at home. Not an issue during the day as we can walk but we do use the car for after school activities.

Inside we walk into something from the 60s. Bare minimum furniture, rusty metal bunk beds with stained mattresses and a fold out sofa bed in the main bedroom.

No shower, just a hot and cold tap with no mixer. Kitchen was tidy and living room with a couple of sofas and a 20" TV.

Now I'm not asking for anything special but if I was offered money to sleep on those mattresses I would refuse. Some stains looked like blood. The were the usual stains on walls, inside wardrobes etc. Directly outside another tower block in being construced so lots of noise during the days. Kids weren't happy, a couple were in tears.

If I was homeless or a refugee I would be grateful and take wherever is offered. But we are both working professionals, never claimed benefits, all kids have 100% attendance at school and regularly get top grades in their class etc. Council have suggested if we can't find anywhere local we take the children to their grandparents in Bristol and miss at least 2 weeks of school. I myself would have to take leave from work as it's too far to commute.

So we left the flat after getting nowhere with property management or housing, who just pass us between each other. We booked ourself into the nearest cheap hotel with just one change of clothes which we packed earlier in the day. The hotel doesn't have a restaurant so for the second evening in a row the children have had no hot meal in the evening. We're on a tight budget and takeaways are out of the question, we have already used up our pizza allowance.

Arrive in the hotel and read an email from property management telling us we are under no circumstances allowed to enter our flat as the roof is too unstable. The kids only have their uniforms which they have been wearing since Wednesday and pyjamas.

So where do we go from here? Forced out of our home, not given enough notice to pack for 2-3 weeks. No apologies for the disruption to our lives.

We're going to seek some legal advice tomorrow. Can't afford to stay anymore nights in a hotel, this is all going on credit card. And don't want to take the kids out of school or miss work. Kids aren't getting fed, too much disruption to concentrate on homework.

We live in a lovely clean tidy home. Have every thing we be need, good clean beds, new ones bought last month and mattresses replaced on the others last year. Then all the usual gadgets, HTPC, broadband which nowadays is essential for communication, news and entertainment, more than the TV. Kitchen cupboards full of food as we rarely eat takeaways or out, just pizza every other month.
 
Last edited:
I wouldn't have thought so, I only have the bare minimum contents insurance. The fault is with the buildings, nothing has come through the ceilings yet so no contents damage.

I will call them tomorrow morning. My policy is up for renewal next week, they might refuse to renew it.
 
You'd almost be better off if you are gonna spend the money taking 10 days holiday or something :S horrible situation to be in.
 
Difficult time for the wife as she's in between jobs. Would mean leaving here in Portsmouth with friends. I've only just completed my 6 month probation at work. Don't want it to have a negative impact come review time next year. And most importantly kids will miss school and all the preparations from Christmas activities, something they were looking forward to.

My parents don't have any spare bedrooms so we would be sleeping on the living room floor. Won't be an easy 2 weeks of it came to that.

I've emailed the above to the local councillor and the paper.

Edit: We would probably get fined by the school if we took the kids to a hotel abroad to save money, but I like the idea :)
 
Last edited:
The housing office have been very hostile. Asked us to produce passports to prove we are British citizens. We we all born here and lived/worked here all our lives.

We had to remind them we aren't applying for housing, we have been put in this position because of their building.

They have refused to reimburse us for any additional costs. If we are rehoused somewhere where no kitchen is available they won't give us an allowance for meals, laundry etc.

We have received no official documents explaining why we can't remain in our home and how long the work is expected to take. No legal eviction notice and the warden even popped around to make sure no one was there yesterday evening. My wife was gathering a few essentials and was asked to leave.
 
Flats are sold as a lease. The building is owned and managed by a landlord, who in our case is the local council.

If it was a house the roof repairs and any relocation costs would be our responsibility.

As the roof is the councils responsibility and the guys on site acknowledged is not wear and tear, the roof was never installed correctly backing the 50s, the council have to pick up the cost.
 
The housing office book us in for 11. At the meeting we are offered a flat used by a local charity to house homeless in an area everyone wants to avoid. We ask for other options, we are desperate and say we'll even consider one bed properties, anywhere but there. We are told to take it or leave, we have until 3pm to accept and it's a one time offer.
definition of desperate. look it up
 
You own the flat (leasehold)? Does your home insurance not cover temporary accommodation?

unlikely - it would be the buildings insurance AFAIK and that is taken out by the management company or in this case the council

I'd definitely seek legal advice - if it was a private management company responsible for the building then it isn't like they could stick you in some sub standard council flat, the insurance policy would cover the cost of short term rental accommodation up to a certain limit

they seem to be treating you as though you're any old family in the borough that has been made homeless when you're a leaseholder in a property they've failed to maintain
 
Last edited:
I can't afford children even if I wanted them and have to spend £750 to rent a crappy one bed. You struggle to get any sympathy from me. You probably got your current house for next to nothing.

[mod edit - please have some respect for other forum members]

No one is forcing you to live in London and pay £750 for a one bed.
 
Wow there's some hostility in here towards the OP :( He OWNS the flat, it is no longer a council property - the freehold and structure is owned by the council though.

Does the council's building's insurance not cover it? They are responsible for the roof so their insurance might cover your dwelling be untenable? I'd be fuming in your situation.
 
Yeah, some of this is of your own making. The structure is unsafe, they offered you another location. If the beds are that terrible, ask to have your ones moved.

Nobody forced you out to the streets, its not ideal but you are hardly homeless
 
No one is forcing you to live in London and pay £750 for a one bed.

Well it doesn't matter where i live i couldn't afford children. Definitely not 4 and neither could most of the population if it wasn't for living off the backs of other people.

Cry me a river.

Tough life the council is not giving you something for free... What happens if my roof caves in? I have to find some where else. Deal with it.
 
OP if you haven't so done yet, you should talk to your local Citizen's Advice Bureau, to see if they can help. At the very least they are good at getting access to the inner workings of council departments.

I also wonder whether you might have a claim against the freeholder's insurance.
 
Back
Top Bottom