Why do NHS prescriptions take so long to dispense?

asim18 said:
OK before you use me as an outlet to exhibit your know-it-all crap, where did I ever say they don't do checks?

All I said was the 4 things Warewolf mentioned [deadly cocktails, max dosage, side effects, allergens] are referenced in a leaflet.

I didn't say they don't check those against each patient, I just said that information is in a leaflet lol. Yet your whole post is centred around assuming I said they don't do those checks, when I said nothing of the sort.
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Whatever you say asim18. That's why another poster said exactly the same thing as me. :rolleyes: You said they just read the leaflet. They don't just read the leaflet - you are wrong.
 
Xordium said:
Whatever you say asim18. That's why another poster said exactly the same thing as me. :rolleyes: You said they just read the leaflet. They don't just read the leaflet - you are wrong.
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Ahahaha You've just done it again. You simplify my post and then extrude your own with random ramblings and extra titbits of add-on information. :D

I did not say "they just read the leaflet"

I said "they read the leaflet to find out the four things warewolf mentioned."

Massive difference, and a difference which allows you to do exactly what you're doing. It's quite interesting seeing this first hand, so thanks I guess.

The syntax of the last sentence is just ground breaking "They don't just read the leaflet - you are wrong." You've fabricated a statement just so you can say someone else is wrong. Absolutely amazing work, well done, I know you must find it very easy making yourself feel good about yourself.
 
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Mrs Seabiscuit said:
9 hours!
Doctor declares patient A can go home at 09:05 actually left at 18:00 in that particular instance TTO`s were the only thing they required.
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I see many patients records where somebody has wrote WAITING FOR TTOs but from my own experience my Mum was discharged at 9:30am and her TTOs didn't arrive until 8:40pm.
She was really still bed ridden but they shoved her in a discharge lounge on an uncomfy chair and it wasn't until about 7:30pm when she finally had enough and rang me.
 
asim18 said:
I did not say "they just read the leaflet"
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Yes you did in the quote I was responding to here:

asim18 said:
You made it sound as if the guy at the till does some in depth research to identify allergens or whatever when all hes doing is reading a leaflet.
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You never mentioned anything to do with the following in that post at all:

asim18 said:
I said "they read the leaflet to find out the four things warewolf mentioned."
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You mentioned all that 2 hrs later ... :rolleyes:
 
Xordium said:
Yes you did in the quote I was responding to here:



You never mentioned anything to do with the following in that post at all:



You mentioned all that 2 hrs later ... :rolleyes:
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See now you're twisting whole chains of events to suit yourself. Absolutely amazing to watch this stuff really.

Warewolf had already defined "all that" and that's who I was replying to. I didn't mention anything extra "2 hrs later" lmao, I only outlined the [deadly cocktails, max dosage, side effects, allergens] bit 2 hrs later only because you appeared to have no idea what was I was replying to.


You're suffering from some sort of selective amnesia mate. You refuse to believe Warewolf was the one to initially mention the 4 things I later explained are printed on a leaflet, and you think I came up with those 4 things 2 hours after the original reply. What the heck man? talk about twisting things lmao.
 
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Dimple said:
I see many patients records where somebody has wrote WAITING FOR TTOs but from my own experience my Mum was discharged at 9:30am and her TTOs didn't arrive until 8:40pm.
She was really still bed ridden but they shoved her in a discharge lounge on an uncomfy chair and it wasn't until about 7:30pm when she finally had enough and rang me.
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I assume you're talking about the UHNS/Royal Stoke/University Hospitals of North Midlands or whatever it is they're calling it this week.:rolleyes: I've not experienced anything as long as your mum but have had several 4+ hour waits waiting for the discharge meds to arrive.
 
DampDog said:
I assume you're talking about the UHNS/Royal Stoke/University Hospitals of North Midlands or whatever it is they're calling it this week.:rolleyes: I've not experienced anything as long as your mum but have had several 4+ hour waits waiting for the discharge meds to arrive.
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It is now (and will always be hopefully) The Royal Stoke University Hospital along with County Hospital under the umbrella of University Hospitals of North Midlands. I had to alter at least 100 templates last November which was a pain.
 
Diddums said:
Walk in to the pharmacy in a hospital, hand over prescription, answer a few questions, wait.

Been 45 mins so far, loads of people waiting. I see this as nothing more than incompetence, is there a valid reason this takes so long?
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They also have to cover the whole hospital as well. You are up and walking and as such are a lower priority than pretty much any other patient in the hospital.
 
Tefal said:
except they have no control over any of that stuff, they cant alter the medication, or the dose.

they can tell you "i think theres something wrong we need to contact the doctor" but they cant go "ahhh the stuff the doctor prescribed you is rubbish here have this instead".
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Entirely right...

As a Pharmacist I cannot prescribe so cannot legally change a prescription. The local GP values my opinion however so when I call him to let him know mrs smith is allergic to penicillin, or that for mr smith he has written a prescription in another persons name for morphine (this one was last week) he takes what I have to say on board and will issue new scripts more often than not.

I do not care to have control over prescribing, but I will sure as hell ensure my customers at the very least are not leaving my pharmacy in a worse position than when they entered.

It's ignorant and unrealistic (not of you...but of some in this thread) to assume that printed information is actually read by the doctor, or patient and can be both understood and assimilated... a list of drug interactions on the pc will not suffice.

Last week I had a customer on 2 of the same class of antibiotic present to my pharmacy with awful nausea, she had a gp and a specialist looking after her - each doctor doing their own thing in isolation. The customer was not aware that being on 2 similar antibiotics was an issue (it was...they were of similar spectrum so very little benefit to her infection and increased risk of side effects i.e. nausea), infact to her she just wanted to know whether to take them both with food as she was feeling sick. I called her specialist and informed them of the discrepancy and he informed me to continue with 1 (based on cultures from a microbiologist).

Whether people are aware of it and appreciate it we are uniquely positioned to apply pharmacological principles of medicines and knowledge of our patients to assess the safety and appropriateness of medicines...and we are also easily accessible for advice/consultation.

Jamie
 
jdad84 said:
As a Pharmacist I cannot prescribe so cannot legally change a prescription. The local GP values my opinion however so when I call him to let him know mrs smith is allergic to penicillin, or that for mr smith he has written a prescription in another persons name for morphine (this one was last week) he takes what I have to say on board and will issue new scripts more often than not.
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I'm 100% sure that when Consultants do their morning rounds at our hospital a Pharmacist always goes with them to give advice.
 
jdad84 said:
Entirely right...

As a Pharmacist I cannot prescribe so cannot legally change a prescription. The local GP values my opinion however so when I call him to let him know mrs smith is allergic to penicillin, or that for mr smith he has written a prescription in another persons name for morphine (this one was last week) he takes what I have to say on board and will issue new scripts more often than not.

I do not care to have control over prescribing, but I will sure as hell ensure my customers at the very least are not leaving my pharmacy in a worse position than when they entered.

It's ignorant and unrealistic (not of you...but of some in this thread) to assume that printed information is actually read by the doctor, or patient and can be both understood and assimilated... a list of drug interactions on the pc will not suffice.

Last week I had a customer on 2 of the same class of antibiotic present to my pharmacy with awful nausea, she had a gp and a specialist looking after her - each doctor doing their own thing in isolation. The customer was not aware that being on 2 similar antibiotics was an issue (it was...they were of similar spectrum so very little benefit to her infection and increased risk of side effects i.e. nausea), infact to her she just wanted to know whether to take them both with food as she was feeling sick. I called her specialist and informed them of the discrepancy and he informed me to continue with 1 (based on cultures from a microbiologist).

Whether people are aware of it and appreciate it we are uniquely positioned to apply pharmacological principles of medicines and knowledge of our patients to assess the safety and appropriateness of medicines...and we are also easily accessible for advice/consultation.

Jamie
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You come across as very professional and caring. A credit to your profession
 
In my experience...

45 minutes isn't a normal amount of time to be waiting for a prescription.

Anything between 5 to 15 minutes is normal.

Anything above will be down to a backlog when the pharmacy is busy or delays due to the pharmacist having to make calls etc.
 
Lakeland said:
In my experience...

45 minutes isn't a normal amount of time to be waiting for a prescription.

Anything between 5 to 15 minutes is normal.

Anything above will be down to a backlog when the pharmacy is busy or delays due to the pharmacist having to make calls etc.
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I work at a pharmacy in one of the big supermarkets. People will never understand why it takes long to dispense a prescription at times until you let them see the whole process. People think that we just pick the medicines off the shelf and slap stickers on them with their name.

People need to realise that pharmacy staff are also humans. Treat them with respect as they are the last safe guard in the process of you getting your medication.
 
I had a prescription from dental hospital after having op on my teeth. Local chemist didn't have it in, so went to ASDA Pharmacy. Wife on counter asked if I had shopping to do first as there was a 20 min wait. I said no but still had to wait 20 mins (just a con to get you to spend more money I think). When it was finally ready she said they didn't have it either but gave me a similar product that turned out wasn't even a prescribed item and was available over the counter. ASDA Pharmacy are crap and con artists.
 
Without reading the rest of the thread... Maybe go to another pharmacy?
On the rare occasion I've needed to get anything, it's only been a 5 minute wait.

At the end of the day, it's still free medication... Just go with the wait.
 
Also I find with small independent chemists you walk in get your stuff and leave with no waiting. It's just the supermarkets and big chains that keep you waiting.
 
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