Not earning enough does quite literally mean you're not entitled to a satisfactory place of living.
It's our own flat (leased), we are not council tenants. The majority of flats are privately owned. The landlord just happens to be the local authority.
We pay a service charge which covers the buildings insurance. The landlord has used the insurance policy to repair the roof but not find us temporary accommodation.
We were at work and kids at school. When we returned home we weren't allowed to enter our home, even to pick us essentials like a change of clothes, toiletries, bedding etc. First night was a B&B and after that we were told to go to the housing office.
What the housing office provided us was filthy, only bedding on one of the beds, no towels, toiletries or money in the electricity meter. There should have been the minimum of what you would expect to find an a decent B&B or hotel.
There were two bunk beds with mattresses similar to the one below. No bedding.
The double bed, doesn't look very inviting.
The pipework under the bathroom basin. The skirting boards and other surfaces were covered in dust just like the pipes.
The bath had a broken shower rail and markings on the wall where an electric shower would have been.
It wasn't until 5 nights later the mattresses were replaced and pillows and duvets were provided.
If were a family in social housing we would have cleaned the place up and would have had our personal possessions with us. We weren't allowed entry back in to our home to get towels and bedding etc to make the place live able.