Gigabyte X99-SLI usb devices switching off and back on again frequently

theaterix · 25 Dec 2015 at 21:07

It happens randomly, and has happened almost 10 times in the last 5 hours and as ive just built the PC, what could be at fault? It is my mouse keyboard and headset that get disconnected, it seems like they are crashing and restarting, but nothing has popped up.
I came from the system in my sig
Any help or advice is appreciated!

TheMorningStar · 27 Dec 2015 at 04:18

Could be one of the USB devices, just had a similar issue with my wireless dongle, System has been flakey for months but swapping the dongle seems to have fixed it and my chromecast doesn't seem to buffer constantly now also. Try removing an item at a time and replace with a backup if you have one and see if that resolves it. If not could be drivers or a dodgy mobo, check your event logs for an idea.

stulid · 27 Dec 2015 at 12:52

Is this a fresh windows install?

theaterix · 27 Dec 2015 at 15:41

stulid said:
Is this a fresh windows install?

No i just switched over from my old system... Could this be the issue? Nothing else has played up?

theaterix · 27 Dec 2015 at 15:41

TheMorningStar said:
Could be one of the USB devices, just had a similar issue with my wireless dongle, System has been flakey for months but swapping the dongle seems to have fixed it and my chromecast doesn't seem to buffer constantly now also. Try removing an item at a time and replace with a backup if you have one and see if that resolves it. If not could be drivers or a dodgy mobo, check your event logs for an idea.

Issue is, I literally only have mouse headset and keyboard installed, and dont really have replacements, and the only way I realize, if im not gaming, is the fact my keyboard LED's flicker...

stulid · 28 Dec 2015 at 11:45

Do a fresh install first and update the BIOS (use Qflash to do this).

Then go from there.

theaterix · 28 Dec 2015 at 14:35

stulid said:
Do a fresh install first and update the BIOS (use Qflash to do this).

Then go from there.

Updated the bios after i got the board as i couldn't get into the bios.
I have plugged the devices into the usb 2.0 ports and they now work perfectly...

ALXAndy · 28 Dec 2015 at 15:43

theaterix said:
Updated the bios after i got the board as i couldn't get into the bios.
I have plugged the devices into the usb 2.0 ports and they now work perfectly...

So you were using the 3.0/.1 slot? make sure you install the USB 3 driver dude.

Trying · 28 Dec 2015 at 16:34

It is not unheard of...for some older usb devices designed and built during the usb 2.0 era, to not be totally happy working when connected to usb 3.0 ports.

theaterix · 28 Dec 2015 at 17:56

ALXAndy said:
So you were using the 3.0/.1 slot? make sure you install the USB 3 driver dude.

Dosent have 3.1, only 2.0 and 3.0, I cant find this USB 3 driver ANYWHERE... If you could point it out, guarantee its right under my nose!

Borealis · 28 Dec 2015 at 17:59

There should be a usb 3 driver on the motherboard's driver CD.

Trying · 28 Dec 2015 at 18:28

Or failing that...
check this is the correct motherboard and download from here

Another way to check whether the usb 3.0 driver is installed..is to go to device manager, and under 'Universal Serial Bus Controllers'... see if you have an 'Intel(R) USB 3.0 eXtensible Host Controller' listed