I do payroll, it's not an unlawful deduction
The mistake happened because someone told her she had holiday to take, when she didn't. So there was no 'deduction' she just got paid for the hours she worked, which were less because she took (unwitingly) unpaid leave.
Sorry but you're wrong - as far as a waged employee is concerned what you've described isn't a deduction, they seem to have classed some of the holiday as unpaid leave she has still seemingly been paid the correct amount for the hour's she's worked and the holiday she's accrued. There are specific rules relating to deductions linked to earlier in the thread.
I do payroll, it's not an unlawful deduction
The mistake happened because someone told her she had holiday to take, when she didn't. So there was no 'deduction' she just got paid for the hours she worked, which were less because she took (unwitingly) unpaid leave.
Vacation is typically accrued, so if she has used all of hers up when starting the next year then she wont have any
Pretty crappy situation. I certainly wouldn't be letting it go. Is there any proof that she was instructed by hr to take the hols?
It doesn't matter, she's been paid for all hours worked, given all legal holidays, the employer owes nothing.
If they had not noticed and paid her holiday pay, they would have over paid her, and that is clearly deductible.
They could have waived the deduction, or spread it, they sadly cannot shift the holiday entitlement because of UK laws - thank god we're protected - but they haven't done what they could, only what have have to do.
Suck it up or move on.
this covers deductions:
https://www.gov.uk/understanding-your-pay/deductions-from-your-pay
a rather separate matter to not working as many shifts as usual and/or taking unpaid leave
She DID NOT take unpaid leave!
Unpaid leave needs to be agreed by both parties, which was clearly not the case here!
Therefore it is very much a deduction!
According to that link, she should have been paid her full contractual pay, and then any overpayment deducted at a rate of 10% gross until overpayment was repaid.
£700 for only 30 hours...and was expecting £900She works 30 hours per week, and has been paid just over £700, she was expecting £900 so its quite a big difference.

yes he could mean that was her monthly wage.I think youre misreading... Unless rates in supermarkets have gone up a lot since I was on 6 odd quid an hour![]()