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Do any graphics card companies allow direct RMA - ideal for when reselling with transferable warrant

justwondering

justwondering

justwondering

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Joined
20 Oct 2011
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Do any of the graphics card companies allow you to RMA a dead card directly to them, as I tend to upgrade / sell my card after 12 - 18 months, a transferable warranty is always a good reselling point.
 
whyscotty said:
EVGA - warranty is done off the serial number - 3 years from date of manufacture.
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Aah , so you just send it back directly to them , do they offer free return shipping ? if not , is the return address a UK one ?!??

Just read the EVGA site , they do not accept cards bought 2nd hand , which is a shame .

http://eu.evga.com/support/ear/


Thank you though for the info :)
 
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EVGA is the best for this, the warranty is on the product, from the date of registration or when it was made if it isnt registered.
Although that means you have to go nvidia, I believe Gigabyte is similar
 
The Gigabyte rep also said something similar with their cards. The warranty is with the sticker on the GPU and not the original buyer, so if the sticker still has warranty, so does the GPU.
 
los said:
EVGA is the best for this, the warranty is on the product, from the date of registration or when it was made if it isnt registered.
Although that means you have to go nvidia, I believe Gigabyte is similar
Click to expand...

Hi , Thank you for your reply , but based on the links I posted above , Gigabyte show that you must RMA direct to the supplier , based on my link on the posts above , I assume that includes graphics cards , but I would like to see a link that says otherwise.

But with EVGA , they do state on the RMA link on my post above , No 2nd hand cards can be RMA , but I am not sure how they would know it is 2nd hand if it was not registered etc.
 
SaintJimmy said:
That's the advanced RMA where they send you out a card before you send them the faulty one.

They will still offer a standard UK RMA on cards bought second hand, this usually takes about a week to get a card back.
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oooh , sounds interesting , I did spot you had to pay via paypal first etc.

Is EVGA a UK based RMA ?

Do you have a link to the regular RMA without the need to pay up front to get a new card first ?

TY
 
whyscotty said:
EVGA - warranty is done off the serial number - 3 years from date of manufacture.
Click to expand...

This is correct... BUT..

If you register your product on our website and upload your invoice as proof of purchase your warranty begins from purchase date and not manufacture date.

You can also transfer your warranty to another user later on so they inherit the warranty on the card. Unless registered the warranty is linked to the card serial number as many have stated

Ben
 
Gregster said:
The Gigabyte rep also said something similar with their cards. The warranty is with the sticker on the GPU and not the original buyer, so if the sticker still has warranty, so does the GPU.
Click to expand...

This is how it should be with everyone. A warranty is a warranty and should always stand but sadly some companies like to weasel out of it at any opportunity
 
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