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MIS GTX 1080 has bit the dust
- Thread starter Rap1D
- Start date
Associate
- Joined
- 8 Jun 2016
- Posts
- 7
I seem to recall MSI's RMA process is pretty decent. Has to go to somewhere in Europe.
What happened to the card? Thats rare to have few months old card giving up it's spirit just like that...
Luck of the draw.
Yeah not exactly a crisisAt least you have a spare one to keep you going for nowI imagine a single 1080 will drive an x34 pretty well, just drop the AA while your waiting for your replacement.
I had emailed both MSI and OCUK at the same time regards the fault and MSI have just got back to me saying it would be a return to the Netherlands at my expense. The email they sent was less than convincing pretty much indicating that it would be best to deal with OCUK.
In the meantime OCUK generated the RMA, I have shipped the card to them and OCUK have shipped on the card back to MSI today with my postage refund being processed
Lets see how long MSI takes to process.........
In the meantime OCUK generated the RMA, I have shipped the card to them and OCUK have shipped on the card back to MSI today with my postage refund being processed
Lets see how long MSI takes to process.........
I had emailed both MSI and OCUK at the same time regards the fault and MSI have just got back to me saying it would be a return to the Netherlands at my expense. The email they sent was less than convincing pretty much indicating that it would be best to deal with OCUK.
In the meantime OCUK generated the RMA, I have shipped the card to them and OCUK have shipped on the card back to MSI today with my postage refund being processed
Lets see how long MSI takes to process.........
MSI looks descent company, and tbh from people reading around here, far superior to Asus. And they allow watercooling as long as you do not physically damage the card and take full care.
That's a weird name to give someone, were her family famous or just hardware buffs? I'm sorry for your loss either way.
Ah yes title typo
Anyway just had an email that my RMA has been completed and replacement on the way
then an email to confirm its from B Grade stock 
obviously been returned by someone so will be interesting to see what I get tomorrow.......Nice fast RMA however less than happy that an 8 week old £650 card being replaced from B Grade stock. At this point I suppose all I can do is check the card I am sent is all ok and live with it.
I had a dead MSI 780 Ti in early June, took a little over 3 weeks and had to send it to the Netherlands (cost me about £30 with UPS), luckily for me, even as old as it is now, they managed to find me another 780 Ti! :|
Still, replacement been working fine since, switching it to an older machine as I'm moving up MSI gaming generations
Still, replacement been working fine since, switching it to an older machine as I'm moving up MSI gaming generations
Ah yes title typo
Anyway just had an email that my RMA has been completed and replacement on the way
Nice fast RMA however less than happy that an 8 week old £650 card being replaced from B Grade stock. At this point I suppose all I can do is check the card I am sent is all ok and live with it.
I assume even if its B grade your warranty continues for next 2 years and 10 months....Id have this confirmed from someone if I were you
Associate
- Joined
- 24 Mar 2011
- Posts
- 734
- Location
- Cambridgeshire
I don't think I've ever had an RMA replacement that isn't 'B grade' from OCUK, except when they've had to switch products due for some reason. The real issue isn't getting 'b grade' as it's very common to get refurb stock under warranty, the problem is you play a big lottery with OCUK when it comes to what you'll get back.
You could either get an opened product (probably fine), a like new factory refurb (probably fine), or something that has basically been blown up. I recall in one instance being sent a 'B grade' motherboard as an RMA replacement that had blown VRMs and a torn PCB trace hanging out of it, and they didn't sound very surprised when I described the condition of the board either (which raises some questions).
Anyway, hopefully what comes back is a decent card!
You could either get an opened product (probably fine), a like new factory refurb (probably fine), or something that has basically been blown up. I recall in one instance being sent a 'B grade' motherboard as an RMA replacement that had blown VRMs and a torn PCB trace hanging out of it, and they didn't sound very surprised when I described the condition of the board either (which raises some questions).
Anyway, hopefully what comes back is a decent card!
Ah yes title typo
Anyway just had an email that my RMA has been completed and replacement on the way
Nice fast RMA however less than happy that an 8 week old £650 card being replaced from B Grade stock. At this point I suppose all I can do is check the card I am sent is all ok and live with it.
Hopefully someone returned the card you're getting due to buyers remorse kicking in a few weeks after receiving it rather than something really being wrong with it. My fingers are crossed for you. Also worth checking what Smrtka said about the remaining warranty on the replacement card.
I am pretty sure this will be the case but will ask for confirmation.
Confirmed warranty continues as normal from original date of purchase.
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