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EVGA 1080 FTW - Black Screen and Sparks?

Razargh

Razargh

Razargh

Associate
Joined
9 Jan 2011
Posts
586
Location
Hereford
Hey guys, Im looking for a little advice. I was just playing Battlefield 1 when my computer powered off suddenly and they i see sparks coming from the GPU.

I have tested everything and its all working but I'm afraid it may go.

I couldn't see any damage on the card and there was no electrical smell.

I have contacted there customer service just waiting for a reply. Has anyone else heard of similar issues?

Much appreciated,

Raz-
 
oldestgregg said:
If sparks came from your GPU it needs to be returned, regardless of it still doing it or not. I think you already know this though ;)
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Correct. Some compnent has went pop. It might be a component that doesn't prevent operation of the card at present, but as a result could be putting further strain on its neighbouring components. At the very least, I would be concerned about it being a potential fire hazard.
 
Hey guys, thanks for the help. I have spoke to EVGA Customer Support and they have told me to send them some pictures of the PCB. I have purchased a new 850w Superflower PSU so that should rule out any issue from the Power supply. Its was so strange though as i had no issues up until this point and ive had it at least 2 months.
 
Simon Belmont said:
My EVGA 1080 FTW died a few weeks back as well. I'm on my second, Hope this one lasts? I wonder how many EVGA 1080 FTW cards were faulty?
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My GTX 1070 FTW original one had a electrical smell and it was dead, I was downstairs waiting for the drivers to finish downloading and came back to see it dead. I returned it and RMA'ed my PSU and it's been fine since.

Five.Stars said:
Correct. Some compnent has went pop. It might be a component that doesn't prevent operation of the card at present, but as a result could be putting further strain on its neighbouring components. At the very least, I would be concerned about it being a potential fire hazard.
Click to expand...

Yeah OP doesn't want his PC going up.
 
Razargh said:
Hey guys, thanks for the help. I have spoke to EVGA Customer Support and they have told me to send them some pictures of the PCB. I have purchased a new 850w Superflower PSU so that should rule out any issue from the Power supply. Its was so strange though as i had no issues up until this point and ive had it at least 2 months.
Click to expand...

what was your PSU before the Superflower?
 
Antec TruePower 650w Semi Modular, I was literally thinking about upgrading the other day but everything was running fine for 2-3 months. I mean it was roughly 6 years old.
 
Razargh said:
I have found the culprit. It was a small transistor which has blown. Wondering of its covered by the warranty.
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It depends which transistor, if you read the extra extra extra fine print you can find out that only 50% of the transistors are covered by the warranty , if your lucky you much find its in the 50% that is covered.

If they say that transistor isn't covered rotate the picture 180 degrees and re-apply for an RMA.



:D
 
Last edited:
They have given me a RMA Number. Think i'm gonna go for the Advanced RMA they offer as I originally had a week booked off to play Battlefield 1 :(
 
This is a special themed feature on certain cards for Battlefield 1 to match the sparks you see in the game menus, only RMA if the sparks are not Battlefield orange in colour.
 
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