Ebay rules - buy on collection

Cosimo · 2 Nov 2016 at 09:17

The buyer is not being unreasonable but you are so time for some compromise.

tom_e · 2 Nov 2016 at 09:21

The guy may well work shifts in which case a weekend is completely reasonable.
Maybe you shouldn't have listed it as collection if you were only really available for someone with a 9-5 job to collect from.

Glaucus · 2 Nov 2016 at 09:22

Guest2 said:
I have sold something as pay cash on collection and the buyer is saying he can only collect on certain days / times like mid day (when I am at work) and weekends.

If I have another buyer ready to collect, what are the rules around selling to someone else when it has been sold to a winning bidder?

rofl, so he's given you multiple options and you cant accommodate any off them, this is your problem. gees you cant be at home for 10 minutes at the weekend.
you know when most collections are made like this.

Next time don't advertise collection.

joeyjojo · 2 Nov 2016 at 09:25

As above, try and find a solution.

If not possible, you might be able to offer a 'second chance' to the second highest bidder, assuming it was an auction. Not used this in a while though so not sure it still exists.

cyber69 · 2 Nov 2016 at 09:33

I sold my sofa on ebay the other week, guy paid by Paypal and then asked me if I could keep it for another week and he will collect it at the weekend. You need to be prepared for a buyer to ask to collect at weekends or don't waste your time doing collection only as this is when most people have spare time (unlike yourself)

Guru · 2 Nov 2016 at 09:39

Cancel your plans at the weekend as they seem to clash with something else now.

antijoke · 2 Nov 2016 at 10:36

I bet there's a forum post out there somewhere of this poor guy asking how to deal with an unreasonable eBay seller.

LeeUK · 2 Nov 2016 at 10:42

cyber69 said:
I sold my sofa on ebay the other week, guy paid by Paypal and then asked me if I could keep it for another week and he will collect it at the weekend. You need to be prepared for a buyer to ask to collect at weekends or don't waste your time doing collection only as this is when most people have spare time (unlike yourself)

Wouldn't accept PayPal if you are allowing a collection. Buyer could claim he never received item and PayPal will automatically give him his money back as you won't be able to supply proof of postage.

Cash on collection only.

Greebo · 2 Nov 2016 at 10:45

LeeUK said:
Wouldn't accept PayPal if you are allowing a collection. Buyer could claim he never received item and PayPal will automatically give him his money back as you won't be able to supply proof of postage.

Cash on collection only.

This. You have no proof he has collected the sofa and next week he can just get all his money back if he wants,

Twirlywoos · 2 Nov 2016 at 11:47

So you have disgruntled a genuine buyer because you weren't specific enough to advertise your availability for collection. Expect loads of poo through your letter box if he has your address. I hope the second buyer scams you.

Guest2 · 2 Nov 2016 at 19:21

[TW]Fox;30169258 said:
So basically you advertised an item for collection even though really you are far to busy to accomodate a collection and you want to know how you can blame the buyer?

No. Mid week after 6pm is not exactly unreasonable. Another person is fine collecting at this time. Same with me - when I won something that was collection only the seller said i could collect on a certain day at a certain time and I went out my way to get a train to his house and collect at that time. I didnt say "sorry, i can only collect saturday or sunday morning"

VTR · 2 Nov 2016 at 19:29

If I was collecting something or advertising something for collection only, I'd assume it would be on a weekend. This is when most people are free.

[TW]Fox · 2 Nov 2016 at 19:30

Guest2 said:
No. Mid week after 6pm is not exactly unreasonable.

Neither is a weekend.

Almost nobody has agreed with you. Why do you think this is?

SexyGreyFox · 2 Nov 2016 at 19:35

I suppose the lesson here is to state what times the winner can collect in the advert.

booyaka · 2 Nov 2016 at 19:38

so he's offering you midday some days of the week and all weekend.

You are offering him after 6pm and Saturday morning.

I think you both need to work it out and surely this isn't warranting ANOTHER ebay thread.......

If I was the buyer I would say the seller is being unreasonable and at the end of the day you never stated on your advert that you wouldn't be available for basically 5 days a week (unless after 6pm) and most of the weekend.

hyperseven · 2 Nov 2016 at 20:14

LeeUK said:
Wouldn't accept PayPal if you are allowing a collection. Buyer could claim he never received item and PayPal will automatically give him his money back as you won't be able to supply proof of postage.

Cash on collection only.

Greebo said:
This. You have no proof he has collected the sofa and next week he can just get all his money back if he wants,

You have to accept PayPal if they choose to pay that way.

LeeUK · 2 Nov 2016 at 23:24

hyperseven said:
You have to accept PayPal if they choose to pay that way.

Then I'd tell the buyer the deal is off if that is the case. Not going to open myself to being out of pocket by a scammer.

Blackjack Davy · 3 Nov 2016 at 03:35

LeeUK said:
Then I'd tell the buyer the deal is off if that is the case. Not going to open myself to being out of pocket by a scammer.

Then they'll have the right to report you as a Non Performing Seller and vote down your stars. Get less than 4.7 for a given time period and its bye bye seller account.

Greebo · 3 Nov 2016 at 08:36

hyperseven said:
You have to accept PayPal if they choose to pay that way.

Well that is supremely stupid then when Ebay/paypal insists on proof of delivery otherwise they can chargeback via paypal.

Glaucus · 3 Nov 2016 at 08:48

hyperseven said:
You have to accept PayPal if they choose to pay that way.

no you don't. go make a listing.
in the advert all you say is cash on collection only.

never had an issue with cash on collection, either as buyer or seller.