I sell a lot on ebay, but recently its become more and more common place that the format is buyer biased...in the sense of any case, always found in buyers favour...regardless. No human intervention and even when you go through live chat, these humans have no power (apparently) to use common sense
E.g sold an item in my shop, buyer opened a case that the item wasnt received, proceeded to explain how it was damaged, even said they had installed it, which didnt make sense as the returns policy states, return in good order.
Accepted the return, item sent back in a right mess...i uploaded a picture to show the breach of the returns policy and the state of the item.
Conclusion - Buyer refunded/Buyer favoured.
Appealed - Appeal failed.
Appauling all the way through.
So im thinking, i have a website, but this is very hard to generate traffic through...getting to the first page on google, SEO improvements etc.
So do people use alternative selling formats? (
Not Gumtree as i sell vinyl products and ive heard this is also open to scammers)
E.g sold an item in my shop, buyer opened a case that the item wasnt received, proceeded to explain how it was damaged, even said they had installed it, which didnt make sense as the returns policy states, return in good order.
Accepted the return, item sent back in a right mess...i uploaded a picture to show the breach of the returns policy and the state of the item.
Conclusion - Buyer refunded/Buyer favoured.
Appealed - Appeal failed.
Appauling all the way through.
So im thinking, i have a website, but this is very hard to generate traffic through...getting to the first page on google, SEO improvements etc.
So do people use alternative selling formats? (
Not Gumtree as i sell vinyl products and ive heard this is also open to scammers)