The Tyranny of Delivery

PlacidCasual

PlacidCasual

PlacidCasual

Soldato
Joined
13 May 2003
Posts
9,263
I have a tale of woe many of you will be familiar with.

I have an Amazon Prime account and get free delivery but often (50-75% of the time) the parcel is not delivered on the day expected. Which is annoying because if I have timed it for day when SWMBO or I are in you waste a day waiting for the delivery that won't arrive.

This however is only a minor gripe as at least Amazon are contactable.

My major gripe is outsourced delivery for companies which have no means of contact. We recently had a parcel out for delivery 3 times and returned to the sender. We weren't told a date for the first delivery. but got a nice note saying we'd missed it. We had no way of contacting them but managed to stay in the second day but somehow missed them and the third day couldn't be in so back it went.

Now we bought through a high street chain website and other than turbo expensive next day delivery there was no choice of delivery option. I couldn't choose Royal Mail where the postman knows where to put a small parcel for me safe. I can't contact the courier and there is no tracking.

Modern delivery has become a tyrant of fickle fate if you can't guarantee to be in all the time.

Companies understandably choose the cheapest options but they don't offer you any choice and so I'm stuck with under performing un-contactable delivery companies.

I do intend to make a parcel store for parcel drop off, our house is a little out the way so I have some options but the modern life isn't that much easier than the old way of business. First World Problems :rolleyes:
 
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Once upon a time, back in the dark ages, there were things called "Shops"

If you wanted something, you went to a shop, you looked at it, you were able to assesses quality and suitability for your purpose.

If it was clothing you could actually try it on.

If everything was satisfactory you bought it and took it home with you, or you would arrange delivery with the shop for a mutually agreeable time.

If there were any problems you went back to the shop and spoke to the person you bought it from.

Of course, everything is so much better today....!

:p
 
Orionaut said:
Once upon a time, back in the dark ages, there were things called "Shops"

If you wanted something, you went to a shop, you looked at it, you were able to assesses quality and suitability for your purpose.

If it was clothing you could actually try it on.

If everything was satisfactory you bought it and took it home with you, or you would arrange delivery with the shop for a mutually agreeable time.

If there were any problems you went back to the shop and spoke to the person you bought it from.

Of course, everything is so much better today....!

:p
Click to expand...

Selection is dire most of the time.
 
I never have anything delivered to my house that won't be put through the letterbox. It's just not worth it. Home delivery doesn't really work any more, due to cost cutting and competition. At least in the old days you could be sure a missed delivery could be fetched from the nearby Royal Mail sorting office or sent to a very nearby post office for collection.

Fortunately, my boss is understanding and allows staff to have stuff delivered to the workplace.
 
Never experienced any issues with delivery in the UK, but I didn't buy that much online. I do love the system here though, where you just order stuff and get it delivered to the nearest 7/11, then pay COD. Especially as my nearest one is under my apartment :p
 
i find delivery excellent, particularly dpd.

get things delivered to work. never miss a parcel.
 
I still have milked delivered.

and Amazon have never not delivered next day under prime.. only time they don't is when they give free delivery for prime members but its dispatched by the third party.
 
Angilion said:
I never have anything delivered to my house that won't be put through the letterbox. It's just not worth it.
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This, really. I don't buy that much online (or generally :p) but if I do 99% of the time it'll come to work.

I also have Prime and keep meaning to try Doddle next time as there is a place on my way home. Anyone use them regularly?
 
I quite like it when I order something via Amazon Prime and it doesn't come next day - I hop onto chat and get it extended for another month! I must have had an entire year added on for free at this point.

Anything I order from them that I desperately need I get sent to a local Amazon Locker. Our house is on a new build estate so it's hit and miss if they actually deliver here - massively depends on the driver (the Polish ones don't bother/give up, the English ones usually have no trouble finding it).

I'll usually always pay the small premium to get something delivered by DPD if it's an option due to the 1 hour time window and never having an issue with them.
 
enigma27 said:
I still have milked delivered.

and Amazon have never not delivered next day under prime.. only time they don't is when they give free delivery for prime members but its dispatched by the third party.
Click to expand...

pFFT all depends where you live. I buy everything Prime only be it shipped by Amazon or sold and shipped by them.

A lot come next day, some take two or three days.

SHould I be complaining then?

Just got something this morning I ordered last Thursday.
 
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