Cracked screen, what are my options?

K1LLSW1TCH · 30 Nov 2016 at 16:48

I stupidly let my 3 week old 6S Plus slip out of my hand and smash face down onto a tiled floor, the top bezel in the corner is all cracked and there are huge cracks down the entire face of the screen. I don't have insurance because I'm an idiot, what are my options? I've rang around and Timpsons want £260 to replace the screen which sounds absolutely ridiculous to me! I'm sure you can buy the parts on eBay to replace it for less than £20, how difficult is it? Are there any other cheap options available to me? My girlfriend has offered to put me on her gadget insurance but I imagine making a claim now would be fraudulent.

Terminal_Boy · 30 Nov 2016 at 16:50

Have you got a quote from an Apple store?

K1LLSW1TCH · 30 Nov 2016 at 17:04

Terminal_Boy said:
Have you got a quote from an Apple store?

Depending on if there's other damage besides the screen (even though the phone works fine) it could be between £146 and £326, I haven't gotten a quote from them though those are just the prices listed on their website. My nearest Apple store is about 20 miles away which makes it a bit of a pain in the arse to drive there if they can't give me a quote on the spot or it ends up being £300+

https://support.apple.com/en-gb/iphone/repair/screen-damage

sbi5ar · 30 Nov 2016 at 17:23

With it being so new, I would go down the route of an official repair with apple. You don't know what might happen further down the line where you might need your warranty.

K1LLSW1TCH · 30 Nov 2016 at 17:34

You're right guys I'll book it in for them to give me a quote regardless of cost it'll be cheaper than buying a new one, moral of the story is to have an insurance policy, use a screen protector or don't drop your expensive phone.

silverblack · 30 Nov 2016 at 18:44

Your just as well getting Apple to do it,if you do it yourself you will lose any warranty and the fingerprint sensor wont work.

Sparx · 30 Nov 2016 at 19:57

Check you don't have any cover with your bank, or maybe covered under home insurance?

K1LLSW1TCH · 2 Dec 2016 at 19:41

Sparx said:
Check you don't have any cover with your bank, or maybe covered under home insurance?

Don't have any cover with my bank unfortunately, home insurance said they won't cover things like mobile phones. My girlfriend popped into the Apple Store yesterday and spoke to a "genius", they said just bring it in and they'll have a look at it on the spot, typically costs about £150 for a replacement screen apparently so I'm going to call in when they open tomorrow. Fingers crossed it gets sorted same day for around that price.

talkshowhost · 2 Dec 2016 at 23:04

I would double check the home insurance as it if you cover outside the home it might be covered unless there is a specific exclusion in the policy.

K1LLSW1TCH · 3 Dec 2016 at 14:16

talkshowhost said:
I would double check the home insurance as it if you cover outside the home it might be covered unless there is a specific exclusion in the policy.

I did ask but they said they won't cover things like mobile phones and other small devices. ¯\_(ツ)_/¯

I did pop into Apple and get it fixed today, ended up costing £130 in total, the guy said that anywhere other than official Apple repair places won't be able to calibrate the screens properly, not sure if that's bull or not. He mentioned something about the Home button as well, apparently the fingerprint reader won't work again if you get it fixed by a third party but I've read that you can do it yourself as long as you transfer the original Home button when you replace your screen so again that was probably rubbish.

Pleased with the price just not the fact that I dropped it in the first place. :rolleyes:

Deleted member 77746 · 4 Dec 2016 at 14:19

Should have bought a glass screen protector and a case.

K1LLSW1TCH · 4 Dec 2016 at 17:20

mrbell1984 said:
Should have bought a glass screen protector and a case.

Cheers for your helpful input.

Deleted member 77746 · 4 Dec 2016 at 19:13

K1LLSW1TCH said:
Cheers for your helpful input.

You are welcome

Solus · 4 Dec 2016 at 20:18

Calibration is a load of lies, the part is either genuine apple or a Chinese knock off. The difference is in the part quality, nothing to do with calibration.

Deleted member 77746 · 5 Dec 2016 at 09:19

You could replace the screen yourself. I have done a few 6/6S screens and they haven't affected the Touch ID at all for some reason.

Broken Hope · 5 Dec 2016 at 11:08

Solus said:
Calibration is a load of lies, the part is either genuine apple or a Chinese knock off. The difference is in the part quality, nothing to do with calibration.

Apple devices have the screens all individually calibrated, how do you think they have such accurate colours? It's not lies at all.

eidolon · 6 Dec 2016 at 08:45

I had the screen on my 7+ replaced by Apple yesterday, cost £139 and took an hour.

Solus · 12 Dec 2016 at 20:35

Broken Hope said:
Apple devices have the screens all individually calibrated, how do you think they have such accurate colours? It's not lies at all.

Accurate colours? I can put 2 of any model phone next to each other and can tell a difference in colours, usually noticeably more blue than yellow whites etc. If they do calibrate, they do a pretty bad job.

ChrisD. · 13 Dec 2016 at 11:23

They are definitely calibrated in the Apple store.

Broken Hope · 13 Dec 2016 at 20:50

Solus said:
Accurate colours? I can put 2 of any model phone next to each other and can tell a difference in colours, usually noticeably more blue than yellow whites etc. If they do calibrate, they do a pretty bad job.

If by bad job you mean best display accuracy of any phone then sure.

http://www.anandtech.com/show/10685/the-iphone-7-and-iphone-7-plus-review/2