Good old Ebay Return

[Flack88]

I have bought a used car part from ebay which has turned up defective and not as described which was also 3 days late on postage as he lied about dispatch date. I have opened a ebay returns case but he has replied to me regarding the return through a past PM from asking for a tracking number. He has basically said that he will refund me the money if I post back to him.

I thought this should be done through the ebay resolution centre? I have never had to return anything before luckily.

 

[Cuchulain]

Do everything through the resolution centre.

 

[gumpy321]

Yes it should. Just do it through the resolution centre and wait for him to accept. You hold all the cards in this situation.

Even if he doesn't accept, you still get your money back at the end of it.

 

[Flack88]

Ahh thought so, thanks guys. He's a right sarcastic bugger and now seems even more dodgy.

 

[MatsyLR]

Buyers have all the power, do it through the proper channels (resolution centre) and all will be fine.

 

[Diddums]

Brought. Honestly.

 

[Haze]

Make sure you give ebay the tracking number, and the res center is only meant to be there as alast resort, if he has offered to fully refund you, on return of item, then i think thats more than fair

 

[Deleted member 66701]

Make sure you give ebay the tracking number, and the res center is only meant to be there as alast resort, if he has offered to fully refund you, on return of item, then i think thats more than fair

But if he does it through the resolution center, the seller has to pay for the return postage.

 

[Haze]

no they dont, i have been there enough times

 

[Beans on toast Dave]

no they dont, i have been there enough times

if it goes back as a faulty/not as described item
the seller has to pay for return

 

[Haze]

I have sold a lot of things on ebay, and had items that the buyer said was "broken" lol,,,,, and i have not paid postage costs on returns

 

[bloodiedathame]

You can use paypal to do a free return. https://www.google.co.uk/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=paypal free returns

 

[Beans on toast Dave]

I have sold a lot of things on ebay, and had items that the buyer said was "broken" lol,,,,, and i have not paid postage costs on returns

fair play, but the buyers are not doing it right then

 

[Deleted member 66701]

no they dont, i have been there enough times

Yes they do.

 

[Unicorn]

As above, res center, seller pays return postage. Wait for them to send you a prepaid label or wait for 8 days and ebay steps in and fully refunds you regardless of return or not.

 

[Mariusz]

I've had to return an item on Ebay before as it was not as described, I went through the Resolution Center and I was given a prepaid label and my money was returned without a problem. Do everything through Ebay and you'll be fine.