Soldato
- Joined
- 16 May 2004
- Posts
- 7,295
- Location
- Derby
On 23rd December 2016 I purchased a pack of chocolate Hob Nobs to dunk in my cuppa. Upon opening and sampling the first biscuit I was in chocolatey heaven. removing the second biscuit from the pack I was horrified to see it was barely covered in chocolate, a little smudge here and there
. Certainly not like the first. I took a picture and posted it on the McVities Facebook page with a tongue in cheek comment. Nothing was expected to come of this as like I said, tongue in cheek and for the giggles.
Fast forward to yesterday I got a reply to my FB post and they asked me to email or call them. I emailed them once I got home from work explaining the 'complaint' (not really a complaint) but made the email light hearted and again T in C.
They got back to me a bit ago via email again saying they are sorry for my situation and asked for my address as they will write to let me know what they intend to do about it. I replied, in a nice way of course and put in my address.
Now to wait to see what happens.
Am I going to get poo through my letter box, a letter saying the sacked the robot who smears chocolate on the Hob Nobs, a pack of Hob Nobs, a cap with McVities embroidered on it, a box of broken biscuits??? What you think guys, am I on to a life time supply of biscuits?


Fast forward to yesterday I got a reply to my FB post and they asked me to email or call them. I emailed them once I got home from work explaining the 'complaint' (not really a complaint) but made the email light hearted and again T in C.
They got back to me a bit ago via email again saying they are sorry for my situation and asked for my address as they will write to let me know what they intend to do about it. I replied, in a nice way of course and put in my address.
Now to wait to see what happens.

Am I going to get poo through my letter box, a letter saying the sacked the robot who smears chocolate on the Hob Nobs, a pack of Hob Nobs, a cap with McVities embroidered on it, a box of broken biscuits??? What you think guys, am I on to a life time supply of biscuits?


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