Moved into a 2 bathroom place - but only 1 toilet working - compensation?

The comments are a tad harsh. I bet the rent is eye wateringly expensive being in London, so you'd expect everything to be working. Not sure about compensation, but you should say you're not happy about having to wait a month for them to fix the toilet.
 
One of the advantages of renting is that the landlord is responsible for all repairs. I don't know in what time the law says work has to be done things do go wrong but you would hope for a fix sooner than a month, but that may be withing the landlord's right. This is not a matter for compensation. The only issue here is the legal time frame for repairs.
I think any decent landlord will have a regular plumber and that plumber will give a priority service to that landlord. Whenever I've had the needs of a plumber in my rented property the work has always been done within a week, and if there is a plumbing emergency the immediate issue has always been stabilized within 12 hours.
 
If it was the only toilet it would be an issue, but as it is a secondary toilet. Does it really matter?
 
Diddums said:
Really? I fix all the stuff in my house. Probably why I haven't had an increase in rent in 7 years.
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I dunno legality of it, etc. but last 2 times I rented there was stuff in the contract about NOT doing repairs, etc. like that (though I did some anyway) - the last one gave the landlord 28 days to fix problems like that after reported before we "could" have it done at our expense and bill the landlord.

EDIT: That landlord was pretty decent though - would get back in a couple of days and either have his handyman come around within a couple of days after that or say go ahead and do it/get it done and bill me.
 
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This page on Citizens Advice would seem relevant to you.

I'd suggest discussing your grievances with your landlord and see if he will make any goodwill payment to you. Your best bet would be to find the rent of a comparable property without an en-suite and suggest a rent refund of the difference. That would seem reasonable to me although it sounds as though he's not obliged to pay anything.
 
Just another one of the problems you'll have to suck up with renting. (assuming he sorts it in a reasonable time frame eg under 28 days)
 
Simple, polite letter explaining that you agreed to pay £x per month and reasonably expected the facilities to work. The following are broken, list them here big, oven,. ..., until they are repaired and fully functional you are willing to pay a lower rent figure please arrange to meet for a coffee to discuss what you can do for me.

You are right op you don't pay for services if they are crap or non existent ever. As for minor things bulbs replace them keep the receipt and give them to the landlord for a refund I guess.

Start off friendly but business like, look after the place and you will get more respect.
 
TheMightyTen said:
Call InjuryLawyers4U as this sounds like you've suffered real mental injury by not having an en suite toilet :rolleyes:
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:D

Just have a whinge at the landlord or managing agent stating you expected both bathrooms to be useable and the oven(s) in full working order too. Forget about compensation though. By doing this, if you have any mishaps of your own, which can easily happen, at least you can try to reason into not paying for the repair(s) because you had to put up with living in a rented property that was not as advertised when you first moved in :) - bit of give and take.

It might be that they didn't know stuff wasn't working but is a poor excuse, they should have checked everything when the last tenant left.

Also make it clear you want it all fixed by the end of the month which was a date they mentioned.

DOn't withhold payment though - you are kind of breaking the law by doing so, they could give you a bad reference in future, you could end up with bad credit score or they could serve notice on you and you end up looking for another place at a time maybe you don't want to- avoid all that kinda stress.

I'm a landlord and often been a tenant. I do tend to fix things ASAP even if it costs me more as I think it's not fair paying tenants not having everything working as expected. At least you are still able to live comfortably though, ie, can still cook and use a bathroom but make sure it's all fixed by end of month. My current tenants have had the washing machine fail twice, the oven pack up once twice (only one oven too), the hob once. I've put some of this down to them though and will be happy when they eventually leave but always make sure I get them back up and running ASAP. As a tenant I'd expect everything fixed within two weeks if not urgent but even quicker if super urgent. Part of running BTL business is to ensure you have the connections/contacts to get things fixed ASAP - if not you're not running a great business.
 
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Am I the only person who can see that the landlord has only been back from his holiday 5 minutes, already been round, and has now said it would be fixed hopefully by the end of the month.......and it is only the 14th....... Jesus H - Give the man a chance to get it done, things don't just get sorted at the drop of a hat OP.

I am guessing you have done life much?
 
BDEE said:
Am I the only person who can see that the landlord has only been back from his holiday 5 minutes, already been round, and has now said it would be fixed hopefully by the end of the month.......and it is only the 14th....... Jesus H - Give the man a chance to get it done, things don't just get sorted at the drop of a hat OP.

I am guessing you have done life much?
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I think we all see that but actually a few weeks is quite long. It's a BTL business and therefore everything should be taken care of professionally and swiftly. As a landlord myself I think 2 weeks+ is a long time. Hopefully they get it sorted much sooner for the OP though.
 
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