New Gigabyte ab350m no lan

ukmets · 25 Mar 2017 at 08:38

Hi just installed new mobo and can't get the on board network adapter to be recognised.

Have done a clean install and still not recognised, used the drivers from both gigabyte and realtek.

Any ideas would be greatly appreciated don't want to have to tear down the build and send the mobo back.

stulid · 25 Mar 2017 at 10:01

Clear the bios.

Jamin280672 · 25 Mar 2017 at 11:16

same setup as me, AB350m Gaming 3, Sapphire RX480 8gb, R7 1700, 16gb G.Skill Trident Z, sounds like you have a faulty board, I never experienced any problems like that, mine all worked out of the box.

ukmets · 25 Mar 2017 at 12:43

Cmos cleared, ram taken out, tried Linux on USB but wouldn't display on monitor. Will try that again just to see if it is in fact completely dead. I can't see an option in bios to enable/disable the lan is there one? Only thing I see is network stack.

Zhuni · 25 Mar 2017 at 12:45

I had this same issue on a board many many many years ago. A kind person on here suggest I turn the power off and hold down the power and reset button for ten secs. I don't know why or how but it worked. Its a long shot for sure but easy to try.

ukmets · 25 Mar 2017 at 12:46

No other issues so far so may use wireless really don't want to wait on a new motherboard.

ukmets · 25 Mar 2017 at 12:47

K

Zhuni said:
I had this same issue on a board many many many years ago. A kind person on here suggest I turn the power off and hold down the power and reset button for ten secs. I don't know why or how but it worked. Its a long shot for sure but easy to try.

Will try it as soon as I get back home

Jamin280672 · 25 Mar 2017 at 14:07

ukmets said:
Cmos cleared, ram taken out, tried Linux on USB but wouldn't display on monitor. Will try that again just to see if it is in fact completely dead. I can't see an option in bios to enable/disable the lan is there one? Only thing I see is network stack.

No there is no way to enable or disable the LAN in the Bios, or the audio which is kind of annoying, all on by default and no way to disable.

Something else you could try is download the bios file from Gigabyte and flash it again, Bios F2, maybe its just a bit corrupt.

Zhuni said:
I had this same issue on a board many many many years ago. A kind person on here suggest I turn the power off and hold down the power and reset button for ten secs. I don't know why or how but it worked. Its a long shot for sure but easy to try.

Enables boot from 2nd bios chip.

nightmare99 · 25 Mar 2017 at 18:07

Is it just not listed in device manager or do you have any unknown devices?
Can you post a screenshot up of device manager with the network section expanded?

Jamin280672 · 25 Mar 2017 at 19:10

nightmare99 said:
Is it just not listed in device manager or do you have any unknown devices?
Can you post a screenshot up of device manager with the network section expanded?

http://imgur.com/a/l5Z1v

nightmare99 · 25 Mar 2017 at 21:32

Ok its there in device manager, what does it look like under right click start button > network connections, does it say not connected or something else.

Jamin280672 · 26 Mar 2017 at 07:28

nightmare99 said:
Ok its there in device manager, what does it look like under right click start button > network connections, does it say not connected or something else.

Its connected as I always use the LAN port from my main PC to my router, more reliable than WiFi and faster.

http://imgur.com/a/bnIKS

nightmare99 · 26 Mar 2017 at 08:23

Oops my bad I was asking the OP what he had in device manager and networking.