United Airlines - Board the plane as a doctor, leave as a patient!

lol, so you want them to ask every passenger where they are going and what they are doing then rank it. just lol.
No but common sense says a doctor can't be the first to be kicked off. Just re roll the dice and assault the next ticket holder.
 
I think it's insanity.
I knew people here would justify it. Lol.
They handled it so badly, i really hope they get rinsed somehow, but i doubt it will be in the courts, there must obviously be a clause allowing them to assault people off their plane.
Sadly not many really care either, cheap air travel is scarce. Lol again.


for a start it wasn;t united who removed him or beat him up.
doesn't make it right, but are you shocked how airport security reacted in america?
 
No but common sense says a doctor can't be the first to be kicked off. Just re roll the dice and assault the next ticket holder.
that isnt common sense, common sense says you roll the dice and that's that. They cant verify anything. Oh sorry couldn't kick the last person off hes more worthy than you.
 
him being a doctor with somehwere to go, is utterly pointless part of the story. It is meaningless. Or are you advocating some sort of ranking system on who needs it most.
I'm fairly sure any reasonable person would advocate that. If you're randomly selecting paying customers to chuck off a plane just so you can get your staff somewhere then doctors (or patients) on their way to surgery should have immunity obviously.
 
that isnt common sense, common sense says you roll the dice and that's that. They cant verify anything. Oh sorry couldn't kick the last person off hes more worthy than you.
I disagree. That's exactly what they should do, instead of order a random beating lol.
You guys are stone cold.... :P
 
it wasnt even overbooking...these were not paying customers turning up to find their seats were already occupied

the plane had boarded and they decided they need four seats for staff to get to another airport


seems like poor planning to me...if they had done this at the gate none of this would have happened like it did, just say the seats were needed for an emergency and compensate the passenger and book them on a later flight

doing it on the plane after every one is seated is nuts..and they deserve all the flak they are getting

and instead of admitting they screwed up they make it out its the blokes fault when video evidence points to heavy handed security

and then to compound that....because they had to clear the plane eventually it took off 3 hours late meaning they could have been driven the distance in a minivan or something as it was only 4 hours away and saved this whole shameful incident
 
I disagree. That's exactly what they should do, instead of order a beating lol.
just lol, please show me where they ordered a beating, are you perhaps shocked as you are reading what you want to see. rather than teh actual situation.

This isnt a life or death situation, this doctor wasnt needed urgently.
 
I am not sure why family's are given immunity. Surely a single large hotel room + a decent payout for a family is less than 4 individual payouts and hotel rooms each...
 
just lol, please show me where they ordered a beating, are you perhaps shocked as you are reading what you want to see. rather than teh actual situation.

This isnt a life or death situation, this doctor wasnt needed urgently.
It's a joke man relax.
 
Why did the doctor make a run to get back on the plane though? Surely after getting thrown off you would just walk away? Maybe it was the adrenalin.

The airlines can throw anyone off however for any reason I believe.

Airlines can't throw people off a plane for any reason, they are prevented legally from removing people from a plane for reasons of overbooking. They can prevent you boarding a plane for overbooking but once seated they can't.

My guess is from the way the guy was acting he had a pretty severe concussion when he got back on the plane, he was acting extremely strangely and if it's true that he's a doctor working in the states I can't believe that is his normal state or anything like it.

Must be rather degrading to get manhandled off a flight like that, I see the security guy who dragged him away has been suspended already which is the rather tragic side to social media if the guy was just following rules/orders.

Not really, following an illegal instruction and attacking someone is your responsibility. Even if you do manhandle someone you can do it in a way that won't cause a seemingly bad concussion. I mean this was three HUGE guys. People resisting can be stronger and harder to control than they seem, but ultimately persistent restraining force would wear the guy down in only a couple of minutes of struggling. At no time did they have to get violent enough to knock the guy out. This wasn't a terrorist, this wasn't a rapist or murderer, he wasn't accused of anything, the airline just wanted him removed and they had at no stage any right to do what they did to him.
 
I've just watched the official training video for United Airlines and everything they did seems ok to me.

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Imagine how much this will cost them in terms of lost customers. Some people may not be phased by the story but i certainly would pay a lil more to fly with someone else after reading this. Yeah many airlines overbook but how many kick you off the flight to transport staff to another shift...

Was United Airlines the same ones that refused a few young girls entry on a plane because they were wearing leggings or something?

Imagine the amount of face palming going on at head office...
 
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This is interesting. I think it's BS the way they handled it (they should pay through the nose via auction to entice people off the plane given the profits they make from overbooking), but the below (from what I'd call a decent source) suggests that the Captain has overall charge of the aircraft and a right to say that people have to get off regardless of circumstance. Not saying I agree this is ethically/morally right, but if it's legally the way it is handled, then United did nothing wrong legally.

Can an airline really treat passengers like this? - by Simon Calder, travel correspondent for the Independent
Yes. The captain is in charge of the aircraft. And if he or she decides that someone needs to be offloaded, that command has to be obeyed. From the moment that the unfortunate individual in this case said, "I'm staying put", he became a disruptive passenger.

From that moment he was disobeying the captain's command. Officials were legally entitled to remove him, and as the videos show, he was dragged from the plane. It appears from the evidence that the law was broken - by him, not by the airline. But I would be surprised if United pressed charges.

Does it happen often?
No - normally airlines handle cases of too many passengers for the available seats much better than this, and generally do so at the gate. First, the airline asks for volunteers. The idea is that everyone has their price: an amount of cash, travel vouchers or other bribes such as a round trip anywhere the airline goes.

Flexible travellers, including me, actively pursue overbooked flights to keep our travel costs down.

So what went wrong here?
It appears to have been a series of errors. A group of flight crew needed to be in Louisville, properly rested, in order to operate the next morning's plane. Had they not been able to get there, then many more passengers would have had their plans messed up. The big mistake the airline made was allowing all the fare-paying passengers on board, and then trying to entice enough people off.

It would have been far better to conduct the auction at the gate; physically preventing someone boarding is less harmful than dragging them kicking and screaming from their sea
 
Airlines can't throw people off a plane for any reason, they are prevented legally from removing people from a plane for reasons of overbooking. They can prevent you boarding a plane for overbooking but once seated they can't.

My guess is from the way the guy was acting he had a pretty severe concussion when he got back on the plane, he was acting extremely strangely and if it's true that he's a doctor working in the states I can't believe that is his normal state or anything like it.



Not really, following an illegal instruction and attacking someone is your responsibility. Even if you do manhandle someone you can do it in a way that won't cause a seemingly bad concussion. I mean this was three HUGE guys. People resisting can be stronger and harder to control than they seem, but ultimately persistent restraining force would wear the guy down in only a couple of minutes of struggling. At no time did they have to get violent enough to knock the guy out. This wasn't a terrorist, this wasn't a rapist or murderer, he wasn't accused of anything, the airline just wanted him removed and they had at no stage any right to do what they did to him.

Have you got a source on that? Because that's the absolute crux of the matter.
 
Have you got a source on that? Because that's the absolute crux of the matter.

And is in direct contradiction to the Simon Calder quote above

Yes. The captain is in charge of the aircraft. And if he or she decides that someone needs to be offloaded, that command has to be obeyed. From the moment that the unfortunate individual in this case said, "I'm staying put", he became a disruptive passenger.
 
It's a joke man relax.
you dont seem to be portraying at a joke with your otehr comments, that dont line up with what actually happened.


This is interesting. I think it's BS the way they handled it (they should pay through the nose via auction to entice people off the plane given the profits they make from overbooking), but the below (from what I'd call a decent source) suggests that the Captain has overall charge of the aircraft and a right to say that people have to get off regardless of circumstance. Not saying I agree this is ethically/morally right, but if it's legally the way it is handled, then United did nothing wrong legally.

Can an airline really treat passengers like this? - by Simon Calder, travel correspondent for the Independent
Yes. The captain is in charge of the aircraft. And if he or she decides that someone needs to be offloaded, that command has to be obeyed. From the moment that the unfortunate individual in this case said, "I'm staying put", he became a disruptive passenger.

From that moment he was disobeying the captain's command. Officials were legally entitled to remove him, and as the videos show, he was dragged from the plane. It appears from the evidence that the law was broken - by him, not by the airline. But I would be surprised if United pressed charges.

Does it happen often?
No - normally airlines handle cases of too many passengers for the available seats much better than this, and generally do so at the gate. First, the airline asks for volunteers. The idea is that everyone has their price: an amount of cash, travel vouchers or other bribes such as a round trip anywhere the airline goes.

Flexible travellers, including me, actively pursue overbooked flights to keep our travel costs down.

So what went wrong here?
It appears to have been a series of errors. A group of flight crew needed to be in Louisville, properly rested, in order to operate the next morning's plane. Had they not been able to get there, then many more passengers would have had their plans messed up. The big mistake the airline made was allowing all the fare-paying passengers on board, and then trying to entice enough people off.

It would have been far better to conduct the auction at the gate; physically preventing someone boarding is less harmful than dragging them kicking and screaming from their sea


some sense, amongst the social media histyrics throwing rubbish about left right and centre.
 
Must be rather degrading to get manhandled off a flight like that, I see the security guy who dragged him away has been suspended already which is the rather tragic side to social media if the guy was just following rules/orders.

I've this phrase "just following orders" before somewhere! ;)

But seriously, the people who ordered it are just as culpable if not more. Will they be fired?

But surely the no show has still paid for the ticket, so the airline are not losing any money so why do they need to fill the seat anyway?

They're not losing money, no. What it does is allow them to sell the same seat twice. :/

Apparantly they offered $800 and free hotel to anyone who would get off the plane..I would have jumped at that!

That's chump change to a doctor though and iirc he had work in the morning wherever he was travelling.

If I were a doctor with a hospital shift the next morning, I would certainly not volunteer and protest as well. I don't know what US hospitals are like but I have first hand witnessed how much pressure doctors are under in our own hospitals. If a colleague of mine has been working a long shift in a job where one mistake can cost a life, I'd say I have a pretty strong duty to show up on time to take over from them. He's not merely being awkward, quite literally getting kicked off that plane could cost a life. So yes to Glaucus, maybe we are "advocating a ranking system lol". That ranking system could also start with whether an airline employee gets to trump a paying passenger.

the bloodied passenger was his own fault for ressisting as far as i can see.

I hope to never understand how some people can use authority as a proxy for morality in order to explain how beating someone up is their fault.

for a start it wasn;t united who removed him or beat him up.
doesn't make it right, but are you shocked how airport security reacted in america?

Yes. I would be pretty shocked if I was on that plane and saw that. I'm still pretty horrified even seeing at one remove. Many of us think this is appalling.

We probably shouldn't accept tyranny just because it's written in the Ts and Cs.

Beautifully put.
 
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