PSU issue?

dod · 17 May 2017 at 09:05

quick query guys. Could a dodgy PSU cause issues relating to slow boot up and random freezes?

Plec · 17 May 2017 at 09:09

Yes.

But so can other components too - but PSU would be a strong suspect and a good test to get out of the way.

dod · 17 May 2017 at 09:15

Cheers, I was thinking dodgy driver or os to start with but disconnected everything but boot drive and up she came. I'll pick up a new Psu and try that

Plec · 17 May 2017 at 09:22

dod said:
Cheers, I was thinking dodgy driver or os to start with but disconnected everything but boot drive and up she came. I'll pick up a new Psu and try that

I should clarify I'm not definitively stating it's the PSU but the symptoms are certainly systematic of a problem relating to a PSU fault.

You could try the paperclip/multimeter test first?

Or can you return PSU easily if it proves not to be the fault?

Complete spec would be useful.

Have you tried a skeleton setup?

CPU
1 stick memory
Onboard gfx (if you have it)

But, swapping PSU out would be a good test/start if you can return PSU easily.

dod · 17 May 2017 at 11:09

it's not the PSU, swopped in a 1000W COrsair, RM1000X, been thinking of doing that for a while anyway.

now got 1 stick of RAM, Asus board, 3770 cpu at stock, one corsair SSD. Froze after about 5 mins. CPU in bios showing 33C under stock cooler. I'll build it back up and see where it jams.

mickyflinn · 17 May 2017 at 11:14

Test your ram - mem test http://www.memtest.org/

Plec · 17 May 2017 at 11:25

As above - memory has the potential to be a bitch in so many guises.

I know it's a PITA but have you tried a fresh install?

dod said:
now got 1 stick of RAM, Asus board, 3770 cpu at stock, one corsair SSD. Froze after about 5 mins. CPU in bios showing 33C under stock cooler. I'll build it back up and see where it jams.

With the minimal setup was the boot time improved despite the freeze?

As an a side: Alternate sticks and slots too when testing boot/windows.

Plec · 17 May 2017 at 11:30

EDIT: What cooler are you using?

If it's a brick type monolith - check that it's not stressing the area around the socket. Ideally, take off and re-seat the CPU and refit - check the socket pins at the same time.

dod · 17 May 2017 at 11:49

I already went to do a fresh install on another new drive. Went fine apart from the fact that all my driver disks are at my ex's house

Just a gut feel but I think theres a software thing going on. Rolled back to the previous W10.

Boot time, better
tried different slots/sticks, was still freezing.

dod · 17 May 2017 at 12:17

hardware monitor is giving me a different story, all four cores hitting between 60-64 with no real load on them.

dod · 17 May 2017 at 12:17

roll back didnt make any difference either

Plec · 17 May 2017 at 12:35

dod said:
I already went to do a fresh install on another new drive. Went fine apart from the fact that all my driver disks are at my ex's house

eep :/

Why can't you download latest drivers? It's advisable to use the latest releases rather than old drivers - or did you mean something else?

dod said:
Just a gut feel but I think theres a software thing going on. Rolled back to the previous W10.

Gut instincts are usually quite reliable if you've been troubleshooting an issue for a while.

dod said:
Boot time, better

Interesting - is that with the gfx card removed? And are they consistently improved?

dod said:
hardware monitor is giving me a different story, all four cores hitting between 60-64 with no real load on them.

Try running prime 95 while using Hardware Monitor - small FFTs - this should give up a thermal issue very quickly.

dod · 17 May 2017 at 12:51

Microsoft Windows: The application is not responding. The program may respond again if you wait

Plec · 17 May 2017 at 12:59

dod said:
Microsoft Windows: The application is not responding. The program may respond again if you wait

Has it done this before or has this occurred since the roll back?

Or were you trying to open a new app?

dod · 17 May 2017 at 13:13

Started last night, rolled back and it seemed to stop for a while, that's it back though. It happens when you're in an application, everything just freezes and up it pops . I'm doing a reset via settings, should take it back to a clean system

Plec · 17 May 2017 at 13:26

Try running in safemode - see if you still get the same issues.

You could also run the thermal test within this mode - to rule out temp issues.

If safemode and thermal test don't give any significant information - I would run memtest. It would be good to try and eliminate memory as a cause.

dod · 17 May 2017 at 15:12

Memtest ran, no errors. CPU was showing about 52 in that. Now though it's back to taking ages to boot again. Nothing has changed. :mad:

Plec · 17 May 2017 at 15:13

52 degrees with prime running?..

And unfortunately - memtest ideally would be left to run for a few hours.

dod · 17 May 2017 at 15:24

No, just in memtest which was about 30 minutes. can't get it to boot at all now, this is doing my head in.

Plec · 17 May 2017 at 15:34

Warm idle temps usually are meaningless - but yours are unnervingly high, especially given your problems. Would have been useful to have seen load temps - but understand your problems are getting more complicated.

It's a PITA - but I would remove your MoBo and run a skeleton setup outside of the case and re-seat the CPU. Take the opportunity to check the socket and base of CPU - and refit.