From that I can tell the seasonic rep, has limited knowledge on air pressure. If there was enough air pressure to counter thermal dynamics (unlikely) it would work just as well if not better with the fan face down, as long as there is an air intake within the case as it would be working with thermal dynamics, not against it. This is basic secondary school level science. :/
A fanless/hybrid PSU is designed to run at the heat the PSU produces and with the fan face down and no vent on the top, any heat that is produced with rise up and then out the rear. This process will create it's own air current without a fan.
This topic is a pet peeve for me. >_< If I can be arsed at some point I may produce a diagram to show this more clearly, cause it seems people need to be educated.