Probably a stupid question, but I can't see any clear answer in the T&Cs. One of my bank accounts (Barclays) has a paid add-on for phone and gadget insurance. Basically it covers up to four mobile phones as well as gadgets used by myself and/or my kids (but, curiously, not my wife), for breakdown, damage, loss or theft worldwide.
I had to make a claim a few weeks ago after our S7 Edge stopped charging properly due to a faulty port. They replaced the handset with a reconditioned one, which was fine. Unfortunately during a holiday in Mallorca last week the phone got dropped onto a marble floor and smashed. I've submitted another claim (they're going to love me!), but the claims limit is two per 12 months. That's all very well, but this effectively means I'd be paying £11 a month for insurance cover I can no longer use for a whole year.
I checked the T&Cs and couldn't see anything to stop me cancelling now the policy is effectively useless, but surely I must be missing something? As it happens I've had the cover for a couple of years or so, and the claims are entirely genuine (albeit annoyingly close together!). However what's to stop someone signing up, claiming for two broken phones one after the other and then just cancelling the policy and running?
I feel like I must be missing something. There doesn't seem to be any obligation to continue with the cover, but at the same time it's a bit hit and run to make two claims then cancel. Not that my heart bleeds for insurance companies or banks, but I just wanted to see if anyone had similar experience or knew if I'd missed the obvious.
I assume I can just finish the claim, then cancel the add-on/pack on my account and re-insure the phone elsewhere (eg Trov)?
I had to make a claim a few weeks ago after our S7 Edge stopped charging properly due to a faulty port. They replaced the handset with a reconditioned one, which was fine. Unfortunately during a holiday in Mallorca last week the phone got dropped onto a marble floor and smashed. I've submitted another claim (they're going to love me!), but the claims limit is two per 12 months. That's all very well, but this effectively means I'd be paying £11 a month for insurance cover I can no longer use for a whole year.
I checked the T&Cs and couldn't see anything to stop me cancelling now the policy is effectively useless, but surely I must be missing something? As it happens I've had the cover for a couple of years or so, and the claims are entirely genuine (albeit annoyingly close together!). However what's to stop someone signing up, claiming for two broken phones one after the other and then just cancelling the policy and running?
I feel like I must be missing something. There doesn't seem to be any obligation to continue with the cover, but at the same time it's a bit hit and run to make two claims then cancel. Not that my heart bleeds for insurance companies or banks, but I just wanted to see if anyone had similar experience or knew if I'd missed the obvious.
I assume I can just finish the claim, then cancel the add-on/pack on my account and re-insure the phone elsewhere (eg Trov)?
