Good Evening to one and all.
On the 21st of each month I get a company pension and have done for the past ten years with no problem. This morning whilst checking my bank account I found £460 missing from my payment. On checking with my pension office they told me that it was the Tax Office and to contact them. I contacted them and they admitted to me that they had made a big mistake. What caused it was I started my Government pension in July but their system charged me back-tax to April on both pensions instead of charging me from July. I was never informed of this change either by letter, e-mail or telephone call. It took me most of the morning and early afternoon to try and sort this out. What they have now told me is the money will be paid back in the next couple of months which is no good to me as its their mistake . To me this is theft by the Inland Revenue as I was never informed that they would be taking the amount from my account until I got a statement from my Pension Company late this afternoon. I was also told by the Revenue that there computer system could not handle the changes required to refund my monies. My local MP will now deal with this on Mon as I got a phone call from his office and they will help me. I turned 65 at the beginning of July hence my Government Pension which I had to fight for as well even though they had my documents since March. I am willing to pay whatever tax I have to but £460 is a lot. It took me 7 phone calls between my Pension People and the Inland Revenue from early this morning. I can handle this but if I was in debt what would happen so please check everything you get from a Government Office.
On the 21st of each month I get a company pension and have done for the past ten years with no problem. This morning whilst checking my bank account I found £460 missing from my payment. On checking with my pension office they told me that it was the Tax Office and to contact them. I contacted them and they admitted to me that they had made a big mistake. What caused it was I started my Government pension in July but their system charged me back-tax to April on both pensions instead of charging me from July. I was never informed of this change either by letter, e-mail or telephone call. It took me most of the morning and early afternoon to try and sort this out. What they have now told me is the money will be paid back in the next couple of months which is no good to me as its their mistake . To me this is theft by the Inland Revenue as I was never informed that they would be taking the amount from my account until I got a statement from my Pension Company late this afternoon. I was also told by the Revenue that there computer system could not handle the changes required to refund my monies. My local MP will now deal with this on Mon as I got a phone call from his office and they will help me. I turned 65 at the beginning of July hence my Government Pension which I had to fight for as well even though they had my documents since March. I am willing to pay whatever tax I have to but £460 is a lot. It took me 7 phone calls between my Pension People and the Inland Revenue from early this morning. I can handle this but if I was in debt what would happen so please check everything you get from a Government Office.
