My car's been hit - do I have to do ANYTHING?

Soldato
Joined
10 Jul 2008
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8,607
My car was hit by someone in a car park as they drove into the side of it whilst wife was driving. They admitted fault and wife and him exchanged details. We went away on hols and I did not have time to write him a letter that basically would have said, I've had a couple of quotes, and if you give me a couple of hundred quid, I will consider the matter closed and then we don't have to go through insurance and have both of our premiums go up etc.

Anyway, I came back from hols and I've already got a letter from his insurance which basically reads more like an advert actually... It basically has the reg of our car, an attempt at my wife's name which is completely wrong both first and last (she has a very ordinary name!). It has our address again put so badly I'm surprised we even received the letter. It has a claim number, a contact number and is basically from the claims department of his insurer.

It reads:

"Did you know we may be able to help you directly?
Why not give us a call on..."

Then it gives some more stuff about a courtesy car and that they can handle our claim directly.


The person that hit our car...his car was a 2013 plate Nissan. Ours is an old Ford Focus 2003 plate. His damage will have been very minor I guess, but may have needed a new bumper if he wanted rid of all marks. Our damage is basically £200 (cheap back street guy) - £350 (local body repairer) as I have had quotes. Its light scuff to the rear bumper, wheel arch and a scratch and dent in the door.

I don't know what to do. Sounds like he has already reported it and is getting his repaired. Bit annoying as I basically just don't want my insurance going up due to his fault. I know it's a non fault claim, but I think statistically I will be a number now and have to answer that question when I get new insurance of "yes, I or named drivers have been involved in an accident in the last few years".

I want it repaired but I'm happy enough to just buy a £40 door off ebay and T-cut the minor scuffs on the bumper and arch. Done. I think via insurance, they may actually write the car off? It must be worth peanuts. I mean it's otherwise good condition and about 100k miles. No issues.

Do I have to actually do anything at all? Do I have to phone my insurer to tell them even if I will never claim? Is the damage already done so to speak by him initiating it all and hence I may as well anyway?
Will it make no difference if I get it repaired via insurance or not in terms of future price hike?


Overall....just a bit annoying he's gone straight to insurer over such minor damage. Hey ho.
 
you should've probably discussed this with him when the accident happened not go on holidays and stay silent for a couple of weeks.
 
you should've probably discussed this with him when the accident happened not go on holidays and stay silent for a couple of weeks.
I'm not sure that you would decide there and then to not go on holiday because your 15 year old Focus had a scrape :p

It might have been an idea to make contact whilst on holiday though!
 
I'm not sure that you would decide there and then to not go on holiday because your 15 year old Focus had a scrape :p

It might have been an idea to make contact whilst on holiday though!
no I dont mean it that way, I mean contact the guy and tell him your plans not leave it for two weeks.
 
I'd imagine that, as it's been reported to his insurance, you'll have to inform your insurer you've been in an accident in future, and you should let your current one know too.

As it's a 15 year old focus it's a guaranteed write off for any damage, as insurance rate will be for a new panel and respray. As such, it may be worth going this route, taking the write off payment and buying the car back at a reduced rate. Will most likely more than cover the financials of a self repair with some left over, it's just whether or not you can be bothered with the faff, and of course your current car would then become a Cat D I imagine.
 
If you're happy with buying a used part for tuppence and fixing it yourself, then just tell his insurer that you are happy to work with the guy bypassing any need to make a claim through them. Or just decline their offer and contact the guy directly outlining that intention.

His premium will go up next year whatever option is chosen.
 
What am I likely to be offered for a 2003 Focus as write off settlement? Few hundred? Prices vary wildy on ebay. £100 - £1500
 
£750?

Can't you call/text the guy and find out what's happening with it? Have you got any photos of the damage?
 
Yeah I only have his address so can write to him, but I fear he can barely speak English. I suspect he will just be like "I told my insurance so...bye". Damage pic would just be a dented and scratched rear door and some minor scuffing to the arch and rear bumper of which I don't care about. The door I do.
 
Doesn't sound like you care too much, so just ignore the scrape and don't even bother reporting to your insurance.

If its worth nothing then why worry about a scratch?
 
Just claim for it and be done. That's what insurance is for. There's no point being the nice guy.

I ran into the back of a guy once. Literally touched him as I was rolling up to a give way line and misjudged because he slammed on.

Anyway I barely put a tiny scratch on the rear bumper and offered to pay for a respray there and then.

The guy claimed for whiplash anyway and later I found that he also claimed for a non existent passenger.

I tried to fight it but as I was driving a company vehicle and was at fault there was nothing I could do.

TLDR: people in this country are perfectly happy to screw each other over constantly. You're either the wolf of the sheep.
 
Doesn't sound like you care too much, so just ignore the scrape and don't even bother reporting to your insurance.

This is exceptionally poor advice - it sounds like the other party has already reported it to his insurer and given them your details. It's now logged - the accident happened and you should declare it! Insurers share details.
 
That's an annoying situation OP as him reporting it and going through the insurance means you now have to declare it for the next 3-5 years when running quotes which means some companies will use this as an excuse to give you more expensive quotes even though it's a non fault.
If you are not bothered about repairing your car I am not sure we're you legally stand in terms of having to inform your insurers if you are not claiming for any repairs :confused:
Your car is probably worth £500-£600 private sale so will no doubt be wrote off if you decide you want it repaired
 
Just claim for it and be done. That's what insurance is for. There's no point being the nice guy.

I ran into the back of a guy once. Literally touched him as I was rolling up to a give way line and misjudged because he slammed on.

Anyway I barely put a tiny scratch on the rear bumper and offered to pay for a respray there and then.

The guy claimed for whiplash anyway and later I found that he also claimed for a non existent passenger.

I tried to fight it but as I was driving a company vehicle and was at fault there was nothing I could do.

TLDR: people in this country are perfectly happy to screw each other over constantly. You're either the wolf of the sheep.
Makes my blood boil hearing stories of scammers like that. I thought a crash had to legally be above 15mph to claim whiplash? If it was just a scratch how can that not prove he wasn't shunted?
 
Makes my blood boil hearing stories of scammers like that. I thought a crash had to legally be above 15mph to claim whiplash? If it was just a scratch how can that not prove he wasn't shunted?

Basically we were both in white vans. His van had painted bumpers so the bump split the paint line on the edge of the bumper. I think half of it was that my old firm just refused to fight the case and basics accepted liability and took the excess off me.
 
Just claim for it and be done. That's what insurance is for. There's no point being the nice guy.

I ran into the back of a guy once. Literally touched him as I was rolling up to a give way line and misjudged because he slammed on.

Anyway I barely put a tiny scratch on the rear bumper and offered to pay for a respray there and then.

The guy claimed for whiplash anyway and later I found that he also claimed for a non existent passenger.

I tried to fight it but as I was driving a company vehicle and was at fault there was nothing I could do.

TLDR: people in this country are perfectly happy to screw each other over constantly. You're either the wolf of the sheep.

Just been on the receiving end of this. Girlfriend hit someone in my car at a junction whilst I wasn't there - her foot slipped off the clutch, shunted into the back of a pickup with a massive great bumper bar. No speed at all, barely any visible damage to his car.
Apparently he was happy to see what I wanted to do as the policy holder to avoid insurance, but I knew it would cost a lot to repair, so I'm claiming on insurance anyway. So I ring him, and just give him the insurers details, think nothing more of it.

Yesterday we get a letter through the door from his solicitor, a copy of an Injury Claim form that they've sent to my insurer. It even states that he's had no time off work and hasn't visited a doctor, so I'm guessing he's automatically just put in the claim on the off-chance of some compo :rolleyes:

It doesn't really affect me as far as I know, as I'm claiming anyway, but it really annoyed me. So I've phoned my insurance and explained that I suspect it's a fraudulent claim given the circumstances of the accident and offered to supply all photos in case they wish to investigate further.

Thing is, I was hit by someone several years ago, as I turned into a junction. It was quite a whack, not my fault at all and no injury. But I now receive semi regular calls from accident management companies saying they've heard I was in an accident, might be eligible to claim for whiplash, etc. I could probably quite easily claim, but I wouldn't, out of principle. I guess I'm a sheep.
 
The thing is; everybody else is claiming for ridiculous whiplash injuries so we are all having to pay the premiums anyway.

If you're involved in an accident then put a claim in. The insurance company deals with the legal aspect of it all. If you don't claim then you are only robbing yourself of a potential pay out.

We live in a country where politicians claim expenses for second homes and self portraits. A country that allows the very rich to syphon money into offshore accounts and where you are only in the wrong if you get caught doing it.

Either play the game to win or you will end up losing.
 
Your wife was driving, so it wasnt your accident and if he claims on his insurance then its not your claim, so dont inform your insurance company and dont in future answer "yes" to any questions about claims or accidents.
 
Except the claim would surely be noted against the insurer (policy wise) of the car...the op. Both the policy holder and individual driver need to answer yes (imo)

Edit - suppose it really depends on the wording of the insurance company come renewal thinking about it
 
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