Just dropped a goolie

DXP55 · 6 Sep 2017 at 19:29

The phone went tonight so answered it with my name - Hello I am calling from XYZ Hospital - is that Joe Bloggs - yes it is - Can you confirm your birth date - Gave her my birth date - Mistake number one - She never said what it was so how could I confirm it ?? -- I will remember that next time - I was expecting this call and recognised the number calling me but even so I missed an opportunity to flumux the caller.

If all things were equal I should have asked her to give me 2nd forth and last number then I could have filled in the rest - do you think they would stand that.

This data protection crap drives me mad some times - it seems to only work one way.

MooMoo444 · 6 Sep 2017 at 19:32

Your name is Joe Bloggs? I bet you get a lot of aggro over that.

Outcast · 6 Sep 2017 at 20:13

It's a phone call.. Coulda been Jo(-anne) Bloggs

Chevens · 6 Sep 2017 at 20:40

Why were you carrying a testicle? Why did a phone call you expected make you drop it?! Strange!

peterwalkley · 6 Sep 2017 at 20:47

Your date of birth is pretty public anyway, the electoral roll being one way it's easily found.

mrk · 6 Sep 2017 at 21:36

DXP55 said:
The phone went tonight so answered it with my name - Hello I am calling from XYZ Hospital - is that Joe Bloggs - yes it is - Can you confirm your birth date - Gave her my birth date - Mistake number one - She never said what it was so how could I confirm it ?? -- I will remember that next time - I was expecting this call and recognised the number calling me but even so I missed an opportunity to flumux the caller.

If all things were equal I should have asked her to give me 2nd forth and last number then I could have filled in the rest - do you think they would stand that.

This data protection crap drives me mad some times - it seems to only work one way.

Hmmm.

G-MAN2004 · 6 Sep 2017 at 22:19

Has no one ever heard of the saying "dropped a ******* (b word for one ball) before?

SexyGreyFox · 6 Sep 2017 at 22:25

DXP55 said:
This data protection crap drives me mad some times

I had a meeting today about the new laws coming in next year and it's going to get a whole lot worse.

Efour · 7 Sep 2017 at 06:15

I had a Mexican stand off with NatWest over this once.
They phoned me and I asked them to prove it was them too.
They couldn't divulge my personal info to me because I might not be me ergo couldn't prove they were them...
Something like that... Lol

Beren · 7 Sep 2017 at 06:22

I had a company chasing me for a bad debt once, it was an invoice I had disputed that had got massively out of hand. But the company couldn't tell me what they wanted when they phoned up so we had a stand off for about 9 months before they gave up.

Tefal · 7 Sep 2017 at 06:28

Efour said:
I had a Mexican stand off with NatWest over this once.
They phoned me and I asked them to prove it was them too.
They couldn't divulge my personal info to me because I might not be me ergo couldn't prove they were them...
Something like that... Lol

could they not just use a past transaction to confirm?

Efour · 7 Sep 2017 at 06:48

Tefal said:
could they not just use a past transaction to confirm?

No idea ask them why they didn't.

Tefal · 7 Sep 2017 at 06:52

Efour said:
No idea ask them why they didn't.

i meant for them to confirm for you.

ie you could have asked "ok im lookingat my online statement can you give me the transactions for may 4th, then i can give you my dob?

Skillmister · 7 Sep 2017 at 07:01

Efour said:
I had a Mexican stand off with NatWest over this once.
They phoned me and I asked them to prove it was them too.
They couldn't divulge my personal info to me because I might not be me ergo couldn't prove they were them...
Something like that... Lol

We (as solicitors) are having this issue with some banks at the moment where they wont release people's mortgage funds to us unless we confirm our bank details over the phone, but they must call us. But we have a policy where we can't give bank details out over the phone to people who call us.. A policy which was made mandatory by our bank :rolleyes:

Fishbait · 7 Sep 2017 at 07:20

peterwalkley said:
Your date of birth is pretty public anyway, the electoral roll being one way it's easily found.

Unless you're on the roll that's not publicly visible

G-MAN2004 said:
Has no one ever heard of the saying "dropped a ******* (b word for one ball) before?

Bouncy?

SexyGreyFox · 7 Sep 2017 at 07:28

Efour said:
I had a Mexican stand off with NatWest over this once.
They phoned me and I asked them to prove it was them too.
They couldn't divulge my personal info to me because I might not be me ergo couldn't prove they were them...
Something like that... Lol

My daughter has to ring customers up and just tells them to find the bank number off Google, ring her department and ask for her - works every time.

DXP55 · 7 Sep 2017 at 08:43

G-MAN2004 said:
Has no one ever heard of the saying "dropped a ******* (b word for one ball) before?

The stars are the reason I didn't use the B word.

Energize · 7 Sep 2017 at 09:19

peterwalkley said:
Your date of birth is pretty public anyway, the electoral roll being one way it's easily found.

There are going to be multiple people with the same name, if you give your date of birth they now have matched your mobile number to your identity.

Efour · 7 Sep 2017 at 11:03

SexyGreyFox said:
My daughter has to ring customers up and just tells them to find the bank number off Google, ring her department and ask for her - works every time.

Reverse charges

My experiences were a good few years ago. I'm sure nowadays more people are aware of fraudsters and data protection so they are very prepared for it.

bloodiedathame · 7 Sep 2017 at 11:17

Tefal said:
i meant for them to confirm for you.

ie you could have asked "ok im lookingat my online statement can you give me the transactions for may 4th, then i can give you my dob?

What do you do when it's automated?! Had that from Santander...