Property Damage by Vehicle

Avenged7Fold said:
Just report it for the sake of reporting it, the fact that the van drove off and company dodged them is usually enough for the companies insurance provider to pay up. You would only report it to your insurance provider so they contact the other company to sort it out through official channels. If for some reason the other company does not pay up and no fault is found, then the neighbor can just say he will pay it himself and not claim it on his own insurance.

Usually if this was a parked car, you would report it to the police, get a reference and then give the reference to your insurance provider. I did a similar thing when a car hit a brick wall and drove off. In the end the culprit was not found, so we paid for the wall to be done rather than claim.

The reason why you report these things is just so it goes through official channels.
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what do you even mean by that - we're talking about reporting it to an insurance company here not the police right?

it seems utterly pointless if you're then expecting the insurance company to demand money from the company that owns the van - there isn't anything inherently more 'official' than the neighbour doing that himself and you've seemingly ignored the point about premiums
 
Any damage to property should be reported to the police unless you are planning on footing the bill yourself. If the company is refusing contact with you, your insurer will contact their insurer and will have to deal with it. Non fault claims which are re-claimed from another insurer may hike premiums a tiny bit but no where near a normal claim. Claiming from another insurer without notifying your own insurer can cause issues with claims in the future, as seen in the list of the thousands of terms and conditions in a insurance contract.

I am not suggesting it is cost effective, just what OP neighbor can do if he is being dodged and wishes to chase the company.

If it was me, i would probably just leave it until it warms up a little and do it myself.
 
Avenged7Fold said:
Any damage to property should be reported to the police unless you are planning on footing the bill yourself.
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Why? What does it have to do with the police if it was accidental? This is a civil matter.

If the company is refusing contact with you, your insurer will contact their insurer and will have to deal with it. Non fault claims which are re-claimed from another insurer may hike premiums a tiny bit but no where near a normal claim. Claiming from another insurer without notifying your own insurer can cause issues with claims in the future, as seen in the list of the thousands of terms and conditions in a insurance contract.
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this isn't a vehicle accident*, if he invoices the company then whether they pay themselves or their car insurance company covers the cost is irrelevant and has nothing to do with his own home insurance company which might not even cover damage to his lawn as part of the policy in the first place (plenty of policies wouldn't cover damage to gardens, some won't even cover stuff being stolen from your shed etc..)

*or rather indecent on the road between two vehicles, obviously a vehicle was involved here...
 
dowie said:
Why? What does it have to do with the police if it was accidental? This is a civil matter.
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Just telling you what i was told by my house insurance when i phoned them up when a driver had parked up and nudged my wall. It didn't knock it over but left a paint mark, cracked the cement and twisted the bricks a bit. It was accidental and did not involve vehicle. I phoned up insurance inquiring about the wall, as i didn't want it to eventually fall on my car or driveway and they asked for a incident reference number from the police.
 
Tell the neighbour it's up to them to deal with it direct with their own insurer or the delivery companies insurer. It's nothing to do with you. End of the matter for you.

Ultimately your neighbours are just being ridiculous if they have nothing better to do with their time than complain about something so minor.
 
A delivery company i used to work for used to get claims quite often about damaged lawns, its more common than you'd expect!

The best one I ever saw was in the snow, one of our drivers thought he was turning around on a driveway, because of the snow he didn't realise it was the lawn, got temporarily stuck and made a massive mess with lots of wheel spinning :D An honest, if silly mistake and of course we said "very sorry, we'll sort this for you" but the owner demanded 15k! Absolute chancer!

I think in the end he got an entire lawn out of it but nowhere near the 15 grand originally demanded.
 
To be honest, I can appreciate the issue. We have a stretch of lawn down the side of our house and this has been run over a couple of times by delivery/removal lorries. Now if it just killed the grass then it’s no big deal and it'll grow back. However they leave huge grooves in the soil base and in some places tear the turf due to their sheer weight which becomes a lot more difficult to sort out and is a real pain!

Had I been present when these lorries had gone over my lawn, I would’ve definitely rather had them sorting it via insurance than me spending my weekend days trying to level it out!
 
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It needs some top soil to bring it up level with the rest and then some grass seed, not exactly expensive but why should the neighbour be out of pocket including the impact on their time to rectify it.

They should take some pics and claim from the sofa company's insurance company.
 
LOL

God, I do wonder how society holds itself together sometimes. I love my garden and my lawn, but I think the most I would do about this is call the company to have a moan and see what they said. Suing? Claiming on insurance? Calling the POLICE?! Are we insane? The neighbour just needs to pull themselves together and bloody well get on with it. This is something that could be repaired with minimal effort - and possibly even none as it will most likely repair itself and the soil will level out as if by magic. If it doesn't? Boo hoo, get a small amount of top soil and throw some grass seed on it.

I could actually understand if your lawn was such that it wouldn't look out of place in Kew Gardens, but for the 99.9999% of people who have just a standard bit of grass - get over it.
 
Jamesyboyjim said:
A delivery company i used to work for used to get claims quite often about damaged lawns, its more common than you'd expect!

The best one I ever saw was in the snow, one of our drivers thought he was turning around on a driveway, because of the snow he didn't realise it was the lawn, got temporarily stuck and made a massive mess with lots of wheel spinning :D An honest, if silly mistake and of course we said "very sorry, we'll sort this for you" but the owner demanded 15k! Absolute chancer!

I think in the end he got an entire lawn out of it but nowhere near the 15 grand originally demanded.
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I so hate chancers like that ultimately just ruin it for everyone. Colleague owned up to a honest mistake when they minorly scraped someone's car - straight up owned up and prepared to pay and the other person tried to get them to pay for all kinds of work on the car plus way over any kind of reasonable costs so they've told em to swizzle and said they won't leave details any more or own upto accidental damage.
 
Was expecting huge tractor style dug out tracks not that little bit, chancers sum up your neighbours. I'd walk away and tell them to deal with the company direct, I bet they've done more damage themselves with their own vehicles than what the van did.
 
Like others I was expecting a pristine lawn and pruned garden not something has hasn't even been looked at for months. If they took good care of it, and some people put a lot of time of effort into their gardens, then fair enough. But they just seem like chancres to me or those who like to kick up a fuss all the time.
 
The absolute most anyone should take this is a phone call of complaint to the delivery company and that's it.

Just fork it up a bit and it will be fine.
 
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