Choosing between Vodafone and EE?

asdfguy

asdfguy

asdfguy

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So I want to change from Three to Vodafone or EE. I found really amazing deals but I’m not sure which one to pick.


Here are the two deals I found:


EE: £25 for 20GB 12months contract with free EU and international roaming. It claims download speed up to 90.


Vodafone: £23 for 20GB 12 months contract with free EU roaming only. It also comes with free 12 months Spotify deal.


The thing is, when I add up how much I’ll spend in a year, Vodafone is clearly the cheapest option. With Vodafone, I’ll be paying £276 per year but I don’t need to pay £5 a month (£60 year) on Spotify Student account so I’ll paying less at £216.


If I chose EE, I’ll be paying £300, but with Spotify Student, I’ll be paying £360 in total.


I’m tempted to go on Vodafone but I never been on them and I don’t know how reliable their services are. I have always been on o2, Three or EE.


Any thoughts?
 
Probably depends where in the country you are, but I've never had a major problem and will have been with them 6 years next June.

Their customer service used to be quite poor, but they seem to have improved a lot the last couple of years (or i've just gotten lucky :p) I'd certainly put them above EE
 
I switched from EE to Vodafone earlier in the year because the S8 deals were so good. I knew I would regret and I did - EE's coverage is much better and I often find I need to tether from my girlfriends EE phone when I hit a black spot.

I will be switching back as soon as my contract ends.
 
My experience of Vodafone was very poor. The signal and coverage in general are not as good as other providers but the customer service is worse.

One example of their customer service was we bought an iPad on a two year contract. Over half the monthly bill was to payoff the iPad cost, the rest was the data contract. After two years I expected the cost to drop to just the data contract charge. It stayed exactly the same and when I questioned it customer service reps and managers lied to me repeatedly. A quick EMail to the CEO got a full refund of the excess charges and I then cancelled the contract.
 
I'd try both before committing. I'm on Vodafone and signal is good where I live and work but I'm rural. I haven't had to contact support so much either. Vodaphone are improving slooowly. I really went with Voda as there building penetration is good with their 800mhz 4g signal -here. Don't know if EE or how much coverage EE have with their low frequency (800mhz) signal? But I have line of sight to mast and still calls fail to connect or drop - drives me mad on occasions. Have good 4g in the house but have a Suresignal as call service is sooo poor (in house).
 
I have a work phone on Vodafone and a personal phone on EE. My EE phone gets better signal everywhere and now has taken over the oncall role.

I would say at the moment the only place Vodafone wins is with the slower networks.
 
I found it cheaper to buy a handset outright and use Giff Gaff. Admittedly you need the cash or a low interest way of buying a phone but I can't fault Giff Gaff and the flexibility they give you.

I hate Vodafone. Myself my girlfriend and her mother have all had terrible service from them, trying to leave was an absolute nightmare.
 
Vodafone were great when I first got a phone 20 years ago, but today their network coverage doesn't really cut it against the competition, so I'd strongly consider EE.
 
Vodafone customer service is shocking. If you run into any problems you will be pulling your hair out.

I recently joined Vodafone and I'll be moving away as soon as my contract ends. Still unable to get wifi calling on my phone.
 
Techno_Viking said:
Vodafone customer service is shocking. If you run into any problems you will be pulling your hair out.

I recently joined Vodafone and I'll be moving away as soon as my contract ends. Still unable to get wifi calling on my phone.
Click to expand...
WiFi calling is a bit of a black art with Vodafone. What didn't help for me was that they didn't even know my phone was supported! I have a Galaxy S6 and the number of times I was told "no, that phone isn't supported" by both online and in-store people was annoying.
Anyway, due to wiping phones and having a handset replacement I've had the need to get WiFi calling working a number of times. There are two obvious ways to turn-on/turn-off the feature - under your account and via a text message.
Log into your account and make sure WiFi calling is disabled - if it is showing as enabled, disable and then wait 24hrs. I kid you not on this front, give it that full day before attempting to re-enable.
Now do your text CALLING to 97888
Wait for the text message response. Your ability to turn on WiFi calling should appear ove the next 24hrs and you won't get notification - you'll suddenly be able to see the feature and enable it.

Usual caveat of needing to be on the correct calling plan, having a supported handset and the handset was bought directly from Vodafone (although I believe that point might be changing, but could cause you hassle).
 
Yer, went through that rigmarole and then found it useless on a galaxy s8. Half the time the person on the other end of the call could not hear me. So opted out again. I have a sure signal in house for calls though 4g service works well. Call over lte would help but voda struggling with that.

My sim only contract is about done with Vodafone. Last time I tried EE it wasn't very good and building penatration was poor, very poor. The 800mhz lower frequency would help but have no way of testing as believe it's not available on payg. I'm rural btw.
 
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