stuttering/lag spikes - i7 8700k + 1080 ti (with video)

luckerr

luckerr

luckerr

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Joined
9 Jan 2018
Posts
15
PC Specs: https://************.com/list/yqmf6X
i7 8700k / GTX 1080 Ti / 16 GB ram / HDD + SSD



Video:
https://www.youtube.com/watch?v=ZHxeKw_9PdA

Temps after 1 hour of playing BF 1:
https://imgur.com/a/WUGw1

When I start some games I am having some lag spikes (single player games like AC Origins too).. it looks like it's getting better when I play a bit longer. BUT yesterday I turned on the PC after whole day at work .. and tried BF 1 right after cold start and it was without ANY!!!! spikes. But after playing 2 games of PUBG I went back to BF 1 and spikes were back again. There is no FPS drop - It feels like some kind of stuttering (0,1 sec freez).

I have 0 programs running (chrome etc.. everyting is closed). No OC.. everything is stock.

I spent so much money on this .. and feel really desperate because I don't know what to do to enjoy gaming again :X.

So what I've already done before posting this:
1) updated bios
2) clean Win 10 home reinstall
3) new nvidia drivers 390.65 via DDU
4) HDTune shows zero errors in status
5) CPU and GPU Temps are OK (regarding the screenshot above)
6) moving games (AC: Origins, Hellblade, BF 1) on SSD did not help = totally same performance in game as on HDD
7) games like CS:GO, Overwatch running great (both on HDD at the moment)
8) things that are running during my tests are ESET Smart Security Premium, (sometimes Discord, Steam/Origin/Uplay)
9) power management in Win10 switched to - high performance (there I turned off ''sleep HDD'' in 0 minutes)

If there is anyone who can help me with the issue .. it would be great. I already don't know what to do to be honest.

Thank you very much guys.
 
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Sorry you are having these issues - this is annoying when something happens like this on a new build.

If I was having this issue there is some things I would check,

First, I would check RAM settings - are your timings set correctly? Try using XMP profile to correctly set this if needed.

Secondly - I would go on a fault finding mission. Strip the PC down and use the bare minimum of parts and build it back up - at each stage test for the issue. So I would start with motherboard, one stick of ram, use the onboard graphics, and just the SSD connected. Does the stutter happen? Then add the external GPU - test again, add a second stick of ram, and test again. See if that yields any joy.

Silly thing but its also worth checking - re-seat everything, make sure all PCI cables and power connectors are fully inserted, I remember once I had never ending issues with stutter and i hadnt connected one of the PCIe cables all the way in and the GPU was choking for power.

Good luck anyway keep the thread posted
 
You say you have no programs running in the background but further on you say you have the Eset smart security program and a few others running. If it were me I'd try and disable them all then try again. If it fixes the issue then selectively re-enable them one by one until you find the culprit. You could also run msconfig (type it into the run box), go to the services tab, click 'hide all microsoft services' then disable them all and do the same thing - see if it fixes the issue then re-enable them one by one.

I'm betting it's a software rather than hardware issue.
 
ExRayTed said:
You say you have no programs running in the background but further on you say you have the Eset smart security program and a few others running. If it were me I'd try and disable them all then try again. If it fixes the issue then selectively re-enable them one by one until you find the culprit. You could also run msconfig (type it into the run box), go to the services tab, click 'hide all microsoft services' then disable them all and do the same thing - see if it fixes the issue then re-enable them one by one.

I'm betting it's a software rather than hardware issue.
Click to expand...

Thank you, also going to try that. Just did some Benchmarks in Assassins Creed Origins and this is the result: https://imgur.com/a/TrW2I (you can see the spikes there). But I don't get it really. Before .. after playing like 2 hours of BF 1 (testing) I did some benchmarks in AC:O .. and there were stutter free. Like almost all of them. I turned the game off and on. And they are back.

I also checked event viever and getting some DistributedCOM errors? :O ID 10016
 
So I want to write some details from yesterday. First of all thank you @ExRayTed for the direction!! and so on..

I was having the problem - https://imgur.com/a/JrNll (AC: O Benchmark).
After that I uninstalled ESET and connect ethernet cable to Killer lan (instead of the intel lan, because this mobo has these 2 options) - https://imgur.com/7Nm6edz (see?! night/day difference!!!)

So I was happy for a few minutes. I played BF 1 + AC: Origin and tried switching both and all the time without the stutter (and I mean it.. 0 stutters.. not even one. And after that BAM :X .. the problem is back after I tried PUBG again (for like 10-15 minutes). Can my system be leaking memorry or something?
 
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What monitor/settings? What cooling? All cores being used in game - looks like it in screen shot but not sure and also the clock is showing on 5 only?Using shadow play? Is game mode etc on or recording in windows (alt+G)? Bios update? Monitoring properly may help if hardware...

Do a clean boot of windows and test (google it). I’d also overclock the CPU as potentially you have a 1080Ti throwing so many frames at the CPU it’s choking on a newer multithreaded title - small clock like ratio of 48 with small voltage will boost all cores easily.

If none of this works try optimised defaults in that game or lower settings and check. Monitor FPS - is it dropping?
 
It's this monitor Asus - ROG Swift PG258Q 24.5" 1920x1080 240Hz Monitor. Clock showing 5 cpus because there is CPU 0 too (If that is what you mean.). I am not using shadow play, game mode/ DVR is off. I did bios update.

Thank you for the trying @Smffy and for your answer! But regarding my latest post here.. I don't know how to monitor my problem anymore. Something is telling me that it has to do something with a memory leak - because everything seems OK after rebooting PC. Everything seems OK after playing BF 1 and AC:O over and over and over again UNTIL !! I turn on PUBG .. (even for 10 minutes). After that I am having in that both games (BF 1 and AC:O) the weird stuttering proble

So maybe PUBG turns ON some ''driver/program'' that causing the problem? Maybe someone else will read this.. and will have some idea what to do next.

Anyway! REALLY APPRECIATE every answer/reply and trying in here.. I don't feel ''so alone'' in this thing.
 
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I haven't played PUBG or BF1. But since you mention memory leaks - there's a bug with Windows 10 and GTA where it can make like 20GB of writes to disk and increase memory usage over normal, in just a couple of hours. That'd be another thing to check on, maybe similar with PUBG I don't know.

The offender in that case is UserNotPresentSession.etl

Can be found in the SleepStudy folder in the System32 folder of the Windows folder on your boot drive. Fix is to right-click the .etl file and choose Properties and make it Read Only.

If you don't already have some, get some stats monitoring software like HWiNFO64 and Afterburner/RivaTuner on-screen display, to keep track of anything odd like memory usage spiking, total writes to disk etc.
 
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OK thank you! I will check that for sure.

Yeye, I am using HWMonitor + Afterburner but do you think that I can monitor well the HDD + the RAM by that? Because I did not find any ''graph'' on screen you know.
 
luckerr said:
OK thank you! I will check that for sure.

Yeye, I am using HWMonitor + Afterburner but do you think that I can monitor well the HDD + the RAM by that? Because I did not find any ''graph'' on screen you know.
Click to expand...

Don't know about recent HWMonitor, stopped using it a few years ago in deference to HWiNFO64. I know the latter shows writes to disk (and memory):

mSKo8NW.png


In above screenshot, one of the drives shows 18GB of writes for example. In this case, that corresponds to a game update that came in earlier.


For on-screen memory usage Afterburner does have an option (RAM usage):

S4axhis.png
 
Hello guys, so nothing fixed my problem even If I uninstalled ESET, and turned off every software from start up. I checked my RAM usage (6-7 gigs out of 16 GB while gaming) etc.. and everything seems GREAT. No spikes .. nothing. So I had no idea what should I try next. For your info I was having some sound problem with my mobo from the beginning.. but I solved it with internal audio card (regarding Gigabyte forum I am not alone). A lot of people got popping sound while RGB is on in BIOS and so on.

SO! I'm just holding the ASUS MAXIMUS X HERO in my hands now.. and going to replace it. Maybe the MOBO is the issue. (worth to try.. I don't know what else I could do)

Thank you everyone who is still trying to help me with the problem. I will let you guys know in few hours. Wish me good luck.
 
More things to try if it's not the mobo:

Disable SuperFetch.
Disable Indexing on your drives.
Disable Windows Search.
Disable Windows Defender (thoroughly, because it still works even with another anti-virus operating).
Uninstall Intel Rapid Storage technology drivers (try the Microsoft default ones).
 
Ok so mobo did not help.. it looks like it's worse :X

screen: https://imgur.com/qdL1Skb

I don't know what to do to be honest.. what's your S/N or batch number @NoelD123 ?

I know that this will sound stupid.. but maybe try to install Win10 professional instead of home? I don't know.. I am totally out of ideas.

EDIT: You did not have the stuttering problem with i5 at all?
EDIT 2: Btw.. I tested RAMs with MemTest64 for like 2 hours - 0 errors.
 
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So,

You get stutter right? Where would the stutter come from. From the display component. The Graphic's card. You only report this issue in a 3D environment, this is GPU rendering.

I suggest you borrow another graphics card. You then see if the stutter remains.

After this, if that does not resolve the problem, then it can be two things in my humble opinion. The hard drive is on its way out (unlikely) or you have a bad memory stick (also unlikely).

If it is the GPU, RMA it ASAP.

Thanks

Von
 
I’d also be inclined to say it sounds like something to do with the card... just to cover all bases the first troubleshooting step I always take is resetting the CMOS?
 
My i7 S/N: M7538RA203808
Batch: L745D026
I did not have any stuttering with the i5. I don't think installing win 10 pro is gonna help. I have it installed atm.
I'm really starting to think the CPU is the problem. I only have stutters in CPU intensive games like BF1, AC origins and csgo.
Games like overwatch and the witcher 3 run fine.
I just played csgo and got 90-140 fps which is very low. I should get 300+

Also the only thing that our pc's have in common is the cpu and it really looks like we are having the same kind stutters
 
I can not find the box from the CPU to be honest. I thought I got it at home. I will check it at work in the evening.
My problem is.. that it's not all the time the same. Sometimes I can run AC:O benchmark for like 3-4x without major problem. Do you have it same?
I've just tried csgo with default setting just changed high settings/no vsync/1080p - approx 270-300fps https://imgur.com/I47UkWw (usage cpu 15%).. but small really tiny micro stuttering is 100% there.
 
Firstly i have the same monitor pg258q 240hz osd fps on and i could not get all games like csgo smooth its trash. Overwatch hearthstone diablo and wow at 240 rock but not csgo. My tip is format win10 turn off powersaving in bios windows nvidia drivers and only install the problematic game and drivers. All that rubbish u have installed is going to make me think its your bloatware like eset premium or its these bad games like PUBG causing conflicts. And microstutter is why i upgraded but still some games like csgo and pubg run like trash and stutter no matter what i do.

Just to be clear also low fps gsync works poorly in a few games is the red gsync light on the pg258q? It should be red ideally with vsync on in nvidia drivers and OFF in games alongside triplebuffering. Ideally 237 or 240fps as a cap here too. 99% of games like this should be smooth as long as u dont expect going from 240 to 40fps to be smooth. And when you die in the video at 3minutes or so you go from 6ms frametime to 16 so fast the extra digit is a mere blink.
 
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