Replacement Double Glazing - ballpark pricing

balls said:
No problems using Safestyle for us?
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Reviews actually seem perfectly positive online...yet people often cite that these type of companies are to be avoided.

Hedge said:
Under no circumstances use Safestyle or everest!

That's all I can add :D
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Hedge, why do you say this out of interest?

Reason i ask: We have some planned building work (large extension) coming up potentially and at the same time as the extension i was going to do all of the windows over the whole house to match.

Plan was to get a trade quote (already got a couple of quotes for supply only from trade suppliers) and also a labour quote from our contractor for the installation of the windows. I was then going bat these quotes against people such as Safestyle. Idea being that a one stop delivery and install would be preferable to the risk that there are any issues with trade windows which i supply, when my contractor comes to fit them. I also save having to bother accepting the windows, checking that they are not damaged, dealing with storing them until install, etc.
 
Mitigated in my case i guess by the building inspector being on site. I wouldn't ever pay until they were absolutely spot on, another thing which i was actually viewing as a bonus, as ordering them in i obviously pay for windows prior to them being fitted. (Although i have always gone the supply and labour route before with windows).

Given that you would obviously never pay them until satisfaction, is the risk of bad workmanship not moot?
 
balls said:
No problems using Safestyle for us?
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They come up with disgusting quote initially. If you are naive you fall for their sales patter and pay that price. However if you get a price in advance from a local firm you will see how shameful Safestyle really are.

My experience was a quote of £14000. A local firm had quoted £4200. I told the Safestyle guy this. He then proceeded to make a fake phone call to his manager who gave him the go ahead to match the £4200 quote but only if we paid the deposit there and then.

They use sales techniques that catch the old and naive people out and it's a disgrace. My experience has been similar to what many other people have said about them both at with colleagues at work and online.
 
Hedge said:
They use sales techniques that catch the old and naive people out and it's a disgrace. My experience has been similar to what many other people have said about them both at with colleagues at work and online.
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Agree that this is a disgrace and it really does read as though they are an unethical business. This appears to be the centre of all of the complaints that i read online, the sales tactics and pricing. There is very little to do with the actual workmanship, though, and any which do complain about this are met with followups where they appear to get things resolved (which of course they will, or they dont get paid!).

The sales patter is not something i am too concerned with personally which is why i feel i can ignore these complaints. The sales person would be meeting me at effectively a building site and will be handed paperwork reflecting the supply and labour route i may take, and asked if he wants the sale or not.
 
My friend at work actually got quoted 29000 last week from everest for glazing and a bifold door. He got a quote from a reputable firm on Checkatrade or similar and it was around 8k.

There aren't many companies manufacturing glass and pvc frames. I'd imagine probably a handful of suppliers are used by all Glazing businesses. If you think that Safestyle and their "triple a" or "diamond" glass sales pitch is about a product unique to them then you would be mistaken.

Get a good local Fensa rated glazer and feel happier knowing that the quote wasn't totally fabricated and inflated by 300% and feel good knowing you supported a small independent firm and not some vile underhand trash firm like Safestyle.

Honestly the experience I had with them made me rage so much. (as you could probably tell).

I have nothing kind to say about people that can someone knock two thirds off a price in an instant. It shows how much they over inflate things in the hope you are dumb enough to accept.
 
Hedge said:
I have nothing kind to say about people that can someone knock two thirds off a price in an instant. It shows how much they over inflate things in the hope you are dumb enough to accept.
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This is clearly a total joke, but you must expect this from a business like this, it is a stereotype for a reason :p

Just dont give them the chance, call these companies last after you know the price you are paying. This way there is no on site negotiation.
 
Thing this is Jez, an independent firm could provide you with exactly the same service and they wouldn't bull**** you nearly as much.

You shouldn't have to go through a haggling process if someone provides you with a well written, professional and reasonable quote.

To be quoted more than 3 times the price of other quotes is a horrid practice. A company like that doesn't deserve my money.

No doubt their workmanship is fine (windows are made to measure and not rocket science to fit to a reasonable standard). However everything about their approach is just crap.

They send a guy with a briefcase with a window in it. He will try and spend at least 40 minutes with you and highlight all these supposedly awesome locks and frames (they are industry standard items). The longer he spends the more he expects to he successful.

Expect to be pressurised.

If I'm wrong then fair enough but I have never had a worse trade experience than dealing with their sales people.
 
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Hedge said:
Thing this is Jez, an independent firm could provide you with exactly the same service and they wouldn't bull**** you nearly as much.

You shouldn't have to go through a haggling process if someone provides you with a well written, professional and reasonable quote.

To be quoted more than 3 times the price of other quotes is a horrid practice. A company like that doesn't deserve my money.

Know doubt their workmanship is fine (windows are made to measure and not rocket science to fit to a reasonable standard). However everything about their approach is just crap.

They send a guy with a briefcase with a window in it. He will try and spend at least 40 minutes with you and highlight all these supposedly awesome locks and frames (they are industry standard items). The longer he spends the more he expects to he successful.

Expect to be pressurised.

If I'm wrong then fair enough but I have never had a worse trade experience than dealing with their sales people.
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Completely agree with you, your experience sounds exactly as per the complaints online. :) The actual work sounds OK though, i am almost looking forward to meeting with them now to see how quickly i show him off site and report how bad he was :p Quite the opposite of being intimidated by these sort of people its almost funny watching them squirm and get annoyed that you dont follow their sales pitch.
 
Yeah you seem like the ideal person to deal with their rubbish. Hopefully it goes well. Tell me how you get on haha
 
Yeah, it will be interesting to compare a couple of the mainstream ones i think. I am fully prepared that i may be disappointed and end up going the supply and labour route though.
 
Having worked in the sealed unit manufacturing industry I can certainly tell you you are 100% better off going for smaller independent firms. I would do jobs or quotes (I worked in the office) that customers would be astounded by how much cheaper we were than the big names and that was only for just the glass we didnt do frames or anything.

Find a local fitter, get him to measure up and tell you what to order, order the frames and glass yourself will likely come out even cheaper. Then get the same fitter that measured to fit your windows. Get to help out smaller local businesses and save some money.
 
Hedge said:
They come up with disgusting quote initially. If you are naive you fall for their sales patter and pay that price. However if you get a price in advance from a local firm you will see how shameful Safestyle really are.

My experience was a quote of £14000. A local firm had quoted £4200. I told the Safestyle guy this. He then proceeded to make a fake phone call to his manager who gave him the go ahead to match the £4200 quote but only if we paid the deposit there and then.

They use sales techniques that catch the old and naive people out and it's a disgrace. My experience has been similar to what many other people have said about them both at with colleagues at work and online.
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Maybe we didn't have the same sales technique against us as we opened up with that we had other quotes, and their first one was cheaper than local companies ~£450 / window for 6 windows. Almost B&Q pricing but with fitting.
 
balls said:
Maybe we didn't have the same sales technique against us as we opened up with that we had other quotes, and their first one was cheaper than local companies ~£450 / window for 6 windows. Almost B&Q pricing but with fitting.
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Good to hear this feedback.
 
Snookums said:
Having worked in the sealed unit manufacturing industry I can certainly tell you you are 100% better off going for smaller independent firms. I would do jobs or quotes (I worked in the office) that customers would be astounded by how much cheaper we were than the big names and that was only for just the glass we didnt do frames or anything.

Find a local fitter, get him to measure up and tell you what to order, order the frames and glass yourself will likely come out even cheaper. Then get the same fitter that measured to fit your windows. Get to help out smaller local businesses and save some money.
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i second this as an ex sealed unit factory worker, the locals do a better job for less than half the price, and as far as glass quality goes the smaller firms were using the same quality standard of glass as the big companies lol
 
Flubble said:
i second this as an ex sealed unit factory worker, the locals do a better job for less than half the price, and as far as glass quality goes the smaller firms were using the same quality standard of glass as the big companies lol
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A lot of the time the big companies dont even use high quality glass. Just cheapest they can get their paws on. Biggest complaints we got was the all love to use Pilkington K over Softcoat
 
balls said:
Maybe we didn't have the same sales technique against us as we opened up with that we had other quotes, and their first one was cheaper than local companies ~£450 / window for 6 windows. Almost B&Q pricing but with fitting.
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Yeah that might have made them skip all that crap.

After our experience Ive made it my mission to deter anyone from them lol.

I just feel a company that uses tactics like they do (my case with the fake phone call isn't isolated) don't deserve any business over a small independent firm who likely take time out of their time fitting in order to come and quote. The guys from Safestyle who price aren't fitters. They are pushy salesmen and it all winds me up.

Think I best at back out hahah. It's funny because no other company in my life has ever riled me like they do.
 
Out of interest what did you decide on?

I've currently got entirely single glazed sash and I'm leaning towards getting it upgraded to double glazed depending on costs...
 
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