Gigabyte RMA refused

[Tid7]

Hi Dave054,

Okay you can send the card back to us if you like, we will try and repair or replace with the same model or one higher but will check with you first. The serial number will be on the original box yes.

Hi
I have similar problem with my gtx 1060 3GB Gigabyte 2x Windforce ,Card crashes under load and shows artifacts.

Bought it april 2018 ,I have original invoice ,unfortunately lost my details to account to send this back to original place of buy .

Can you help me with that?
thanks

 

[GIGA-Man]

Do you have the serial number?

 

[Tid7]

Do you have the serial number?

Hi yes it's SN173741022900.

 

[Beren]

Could someone rename the thread, GIGA-man delivers? Although that said I clicked to check there wasnt a problem as I am on a gigabyte motherboard, with no problems. To find we also have epic support.

 

[GIGA-Man]

Hi Tid7,

If you e-mail [email protected] with your serial number and report the faults I will get some one to look into this. Please be patient though as my main RMA person is on holiday so things are a little slower than normal. Please make sure to mention you talked to GIG-MAN too.

Thanks

 

[Tid7]

Hi Tid7,

If you e-mail [email protected] with your serial number and report the faults I will get some one to look into this. Please be patient though as my main RMA person is on holiday so things are a little slower than normal. Please make sure to mention you talked to GIG-MAN too.

Thanks

Hi I did that but did not mention about you ,and they told me that apparentlly distribution of my card is france(I bought in Uk retailer not ebay) and they only can try to repair it if possible(not replace etc.)
thanks

 

[GIGA-Man]

What returns number were you given? I will chase it for you.

 

[Tid7]

What returns number were you given? I will chase it for you.

Hi my RMA number is UKA-1870141
thanks