Dead motherboard??

slick rick

slick rick

slick rick

Soldato
Joined
14 Dec 2013
Posts
2,589
Hi guys,

I am getting a no post issue with my board, yesterday there was a pending update for Windows so I hit the update and restart option and after the restart the PC was stuck on a black screen so I reset it. Since then it will not post.

When I press the power button the fans spin to what sounds like 100% speed, the Gigabyte logo on the side of the GPU lights up, and the LED's above the populated dimm slots light up but the LED's in the I/O and chipset covers do not come on and that's it, no video output, no beeps nothing.

I have tried pulling the CMOS battery, booting with 1 RAM stick (tried both sticks), reseating GPU and still the same.

My specs are:
MSI gaming pro carbon X370 mobo
Ryzen 1700 @ 3.8ghz with coolermaster AIO
32gb DDR4 @ 2933mhz
Gigabyte 1080ti
Windows is installed on a Samsung M.2 SSD
2 SSD and 1 HDD
EVGA 750w PSU
Windows 10

Any suggestions will be greatly appreciated. Thanks.
 
np :)

just hope i can help I am sure others more knowledgeable than me will chine in very soon. I know this sounds cliche but do you have another PSU you could try?

Try different PCI slot for the GFX card, also another GFX card if you have one spare.

If you turn on the system, you get no picture OK. But do the fans keep on spinning?
 
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I really appreciate you taking the time to help :)

I tried the graphics card in a different PCI slot, same issue unfortunately.

Yes the fans keep spinning until I hold down the power button to shut the machine off.

My dad has my old system with a R9 290X and a Silverstone PSU in it which I could potentially use.

Another thing I have just noticed is the "EZdebug" lights on the motherboard, the CPU light comes on then goes out which is normal I believe, but the DRAM light does not come on at all, if I remove both sticks the CPU and DRAM lights stay on indicating an error.

Could it be a bad memory controller or something?

Thanks again for your help!
 
np mate, lets hope its nothing serious.

Just a matter of elimination. I doubt the integrated memory controller would just die like that, its possible but i would imagine cpu would stop working in such situation.

can you try you graphics care in the other system just to make sure its not that.

Then try different psu to eliminate that also.

do you have any ddr4 ram that you know works to try?

does your motherboard have any error readout LED?

if all those checkout then its either cpu or motherboard.
 
I will try and use the other graphics card and PSU tonight or tomorrow and see what happens.

Unfortunately the only other RAM I have access to is DDR3 which is a pain.

No decent error code readout either, I certainly miss that from my old Asus board!

Thanks again for taking your time to help, I will post again once I have done some more testing.
 
Did you have anything installed like MSI Live Update ?

Also, remove all of your ram except 1 stick in slot 2, clear the cmos and try power on.

something else you can try is remove the power cord and remove the CPU, power on the PC and let it cycle for a couple of mins without the CPU in it, then switch off, unplug the power cable, put the CPU back in and switch on again, see if that works, I had a strange issue with a RyZen board where suddenly it wouldnt post after everything was running fine, I tried every trick in the book, stripped the whole PC back to the bones, and finally tried the above, after that its worked fine ever since, to this day I still dont know what the issue was.
 
Hi Jamin, thanks for posting.

Yes Live Update 6 and MSI Command centre and Afterburner were installed.

Hmm that's interesting, I will give that a go.

Yeah I build this PC back when Ryzen was first released (March 2017 I think) and it has been solid since then until a few weeks ago where I started getting random FPS drops during games and suddenly this issue, so annoying :mad:

I will post back once I have tried your suggestions, thanks.
 
slick rick said:
Hi Jamin, thanks for posting.

Yes Live Update 6 and MSI Command centre and Afterburner were installed.

Hmm that's interesting, I will give that a go.

Yeah I build this PC back when Ryzen was first released (March 2017 I think) and it has been solid since then until a few weeks ago where I started getting random FPS drops during games and suddenly this issue, so annoying :mad:

I will post back once I have tried your suggestions, thanks.
Click to expand...

Oh dear, MSI just released a new bios, its possible that Live update was flashing your bios when you restarted, if thats the case then you've killed your board, never use live update, always do it manually yourself, ive seen this many times.
 
Is your monitor actually on and showing a black screen or is it showing 'no signal'? As daft as it sounds ive had a situation many moons ago where i thought the comp wasnt booting at all because the monitor was blank but it actually was, an update had changed my resolution to something out of its spec!
 
Jamin280672 said:
Oh dear, MSI just released a new bios, its possible that Live update was flashing your bios when you restarted, if thats the case then you've killed your board, never use live update, always do it manually yourself, ive seen this many times.
Click to expand...

Oh **** really? I had no idea it could update the bios! I have only ever used it to update audio drivers and things like that. I use a USB stick and flashed through the bios. No dual bios is another thing this board is missing!!

Grandmaster Fap! said:
Is your monitor actually on and showing a black screen or is it showing 'no signal'? As daft as it sounds ive had a situation many moons ago where i thought the comp wasnt booting at all because the monitor was blank but it actually was, an update had changed my resolution to something out of its spec!
Click to expand...

Thank you for posting. The PC is connected to a TV, it just displays a blank screen and if left long enough the TV days 'shutting off due to no signal' input or something along those lines.

Thanks all for your help so far, its much appreciated.
 
OK so I tried just leaving one RAM stick in slot 2 after clearing CMOS again, no change (tried both sticks).

Tried cycling the power with no CPU installed and replacing the CPU, no change.

Tried the trusty old 290X, no change.

I have not tried the different PSU yet as it is going to be a bit of pain removing it from the old machine .

Unfortunately it's not looking good so far :(

Thanks for your help so far guys.
 
Oh dear, if live update was present then its possible you interrupted you mobo flashing itself to new BIOS. I Kinda assumed that nobody installed those auto updates anymore because of this reason.

Does you mobo have any BIOS recovery options?

you could try this but you could also just RMA it. If auto update killed it then its likely they will replace it for you under warranty.

If you want to attempt a fix
https://forum-en.msi.com/index.php?topic=269702.0

I would not try the PSU, its likely auto update bricked your board.
 
AMDPower said:
Oh dear, if live update was present then its possible you interrupted you mobo flashing itself to new BIOS. I Kinda assumed that nobody installed those auto updates anymore because of this reason.

Does you mobo have any BIOS recovery options?

you could try this but you could also just RMA it. If auto update killed it then its likely they will replace it for you under warranty.

If you want to attempt a fix
https://forum-en.msi.com/index.php?topic=269702.0

I would not try the PSU, its likely auto update bricked your board.
Click to expand...

It is certainly looking like that is a real possibility,
Why would they implement that feature, don't they know there are complete idiots like me out there!! :o:D
I guess I am lucky that I got away with it as long as I did, what a moron. Lesson learned.

Thanks for that link mate, will give that a bash if I can find a USB that is less than 4gb, nothing to lose at this point as the board does have M-flash.

moorhen2 said:
Does your board have dual bios, if so try booting from the second bios.
Click to expand...

Unfortunately not :( but man would it have been handy Haha.

Thanks lads
 
slick rick said:
It is certainly looking like that is a real possibility,
Why would they implement that feature, don't they know there are complete idiots like me out there!! :o:D
I guess I am lucky that I got away with it as long as I did, what a moron. Lesson learned.

Thanks for that link mate, will give that a bash if I can find a USB that is less than 4gb, nothing to lose at this point as the board does have M-flash.



Unfortunately not :( but man would it have been handy Haha.

Thanks lads
Click to expand...

That feature was never going to work, what that guy is describing on that MSI thread is bios flashback, and that board doesnt have it, I think all of the newer B450 and X470 MSI motherboards do have it though.
 
weird_dave said:
Tried booting with no USB devices attached?
Tried booting with no Sata drives attached?
Click to expand...

Thanks for posting. Yeah, in the end as a last ditch effort I pulled the board from the case and bench tested with everything removed other than CPU, 1 RAM stick and GPU. Still no post.

Jamin280672 said:
That feature was never going to work, what that guy is describing on that MSI thread is bios flashback, and that board doesnt have it, I think all of the newer B450 and X470 MSI motherboards do have it though.
Click to expand...

Ah that makes sense, thanks for clarifying that.
I will RMA the board and cross my fingers that is the issue and not CPU or something else.

Thank again everyone for your help :)
 
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