So we moved into a new property back in late November and we got the forms from the Council with the tax bill.
We sent off the direct debit mandate the day after we got the paperwork.
We heard nothing since then until this morning, when we received court summons in 8 days over non-payment.
We've spoken to the council and they claim never to have received the mandate. They said if we pay the missing payment (1 month) then they can withdraw the summons.
The issue is that it's January, funds are tight and we can't afford it till payday, 2 days after the summons.
Surely the council have jumped the gun with the summons?
1. No attempt to contact us in relation to the missing payment
2. Only missing 1 payment and straight to summons
Any advice because I intend on attending the hearing an challenging on the above points.
We sent off the direct debit mandate the day after we got the paperwork.
We heard nothing since then until this morning, when we received court summons in 8 days over non-payment.
We've spoken to the council and they claim never to have received the mandate. They said if we pay the missing payment (1 month) then they can withdraw the summons.
The issue is that it's January, funds are tight and we can't afford it till payday, 2 days after the summons.
Surely the council have jumped the gun with the summons?
1. No attempt to contact us in relation to the missing payment
2. Only missing 1 payment and straight to summons
Any advice because I intend on attending the hearing an challenging on the above points.