MSI RTX 2080 Gaming X Trio stuttering

[Saltank]

Recently got this cool (literally) card but having some serious stuttering issues in all three games that came with it. Not sure what to do, I've tried everything and can't figure out what's wrong - any ideas?
Issues are so far in BFV, Anthem and Metro Exodus.
Steps I've tried: turning off G-Sync, turn off/on RTX, turning down graphics quality, turning down the RAM clock speed since I am on a Ryzen 1800x with crappy Corsair Vengeance LPX RAM

 

[Kelt]

Recently got this cool (literally) card but having some serious stuttering issues in all three games that came with it. Not sure what to do, I've tried everything and can't figure out what's wrong - any ideas?
Issues are so far in BFV, Anthem and Metro Exodus.
Steps I've tried: turning off G-Sync, turn off/on RTX, turning down graphics quality, turning down the RAM clock speed since I am on a Ryzen 1800x with crappy Corsair Vengeance LPX RAM

Do you still have your previous card to try and see if you have the same problems?

 

[AthlonXP1800]

I have the same card, never had shuttering issues with Battlefield V and Metro Exodus at RTX maxed settings on 8700K and Z370 motherboard.

Look like your Corsair Vengeance LPX RAM got bad sticks that probably caused serious shuttering issues or it could be down to Ryzen poor memory timings.

 

[wookiee87]

just did a quick psu check and your system looks to be good in that regard, the 2080 you've opted for has a high boost clock which will pull a bit more power, but total draw stayed around 573w, like athlonxp1800 said it could be down to your ram timmings or due to bad ram, a tip 1st gen ryzen wasnt very good with ram to begin with most ppl strugged to get 2666mhz stable but amd rolled out fixes to mobo vendors and a few bios updates here and their fixed most of the issues, bear in mind though you shouldn't really be running anymore than 3000mhz on 1st gen ryzen, as the benfit drops off quite badly, with all amd ryzen 1st and 2nd gen if you can get a kit around 3000mhz with tight timings around cl14/cl15 you shouldn't have any issues and performance will be very good.

you could try removing your current sticks of ram one at a time and see if you can narrow down it being the problem, if you have done than and the problem persists have a look at yor drivers and especially you bios version, if its the first release then you could do with updating it to the latest, to ensure maximum compatibilty and stability for your pc, check vga drivers, chipset, mei, audio even rgb control software as stupid as it sounds the littlest thing can throw of a pc from working properly

 

[Saltank]

Do you still have your previous card to try and see if you have the same problems?

I went straight from my 980Ti to this, it hasn't exhibited stuttering except for a bit in Battlefield 1 and even then it was fixed almost entirely after patches.

I have the same card, never had shuttering issues with Battlefield V and Metro Exodus at RTX maxed settings on 8700K and Z370 motherboard.

Look like your Corsair Vengeance LPX RAM got bad sticks that probably caused serious shuttering issues or it could be down to Ryzen poor memory timings.

I have had a lot of issues with this, yes, but at the same time I've found the right "mix" so to speak. DOCP settings with RAM at 3000Mhz was running stable for me for the 2 years I've had this rig. I've also run a 24hour cycle of Memtest and found the RAM to be 'good' (at 3000Mhz).

just did a quick psu check and your system looks to be good in that regard, the 2080 you've opted for has a high boost clock which will pull a bit more power, but total draw stayed around 573w, like athlonxp1800 said it could be down to your ram timmings or due to bad ram, a tip 1st gen ryzen wasnt very good with ram to begin with most ppl strugged to get 2666mhz stable but amd rolled out fixes to mobo vendors and a few bios updates here and their fixed most of the issues, bear in mind though you shouldn't really be running anymore than 3000mhz on 1st gen ryzen, as the benfit drops off quite badly, with all amd ryzen 1st and 2nd gen if you can get a kit around 3000mhz with tight timings around cl14/cl15 you shouldn't have any issues and performance will be very good.

you could try removing your current sticks of ram one at a time and see if you can narrow down it being the problem, if you have done than and the problem persists have a look at yor drivers and especially you bios version, if its the first release then you could do with updating it to the latest, to ensure maximum compatibilty and stability for your pc, check vga drivers, chipset, mei, audio even rgb control software as stupid as it sounds the littlest thing can throw of a pc from working properly

Ever since I got Ryzen two years ago, the RAM timings and BIOS updates were an issue, but I've found stable settings that have worked for years. Incidentally, the day I installed the 2080 I also updated to the latest BIOS, but I doubt this would have caused these issues though of course I can't discount it made it worse.
I always do recent drivers: GPU, Chipset etc.

 

[wookiee87]

if you've already updated the bios to the latest, take out the 2080 and put your old card back in and see what happens, if the problem goes away then you may have a faulty card, i know the 2080ti's have had issues but not many if at all 2080's have gone bad, have you noticed any weird visual gliching with the 2080 the smallest thing may be down to the gddr6 they use similar to the 2080ti's.
if you have a freind with a pc try the 2080 in that and see how it goes if you freinds pc exhibits the same issues i'd put it down to a faulty card at this point, defo rma it and see which other 2080 looks good

 

[tyler_jrb]

Have you tried completely removing all drivers with DDU and reinstalling fresh 2080 drivers?

Optimal or max performance in Nvidia 3d control panel?

 

[Saltank]

I've been trying to do some monitoring of instances when BF:V freezes for extensive periods of time, in MSI Afterburner, and I am not entirely certain, but it looks like the GPU is not getting enough power? Some screenshots below:

Voltage limit
Power limit
No load

 

[wookiee87]

I've been trying to do some monitoring of instances when BF:V freezes for extensive periods of time, in MSI Afterburner, and I am not entirely certain, but it looks like the GPU is not getting enough power? Some screenshots below:

Voltage limit
Power limit
No load

those values you've posted are complety normal, my rtx 2080 ti does the same thing under load, what you need to look at is core clock and memory clock, if their values drop suddenly at the same time you're getting stuttering thats not a good sign, it will be one of two things the psu you have could not be enough or the gpu is beginning to fail.

whats got me though is you old gtx 980ti has a power draw of 250w and the newer 2080's are around 215w up but i'm pretty sure most 2080 dont go above 250w pwr draw, it could be the amount of amps that the cards need the oldder one needs less and the neweer one needs more?

 

[tyler_jrb]

I've been trying to do some monitoring of instances when BF:V freezes for extensive periods of time, in MSI Afterburner, and I am not entirely certain, but it looks like the GPU is not getting enough power? Some screenshots below:

Voltage limit
Power limit
No load

They all show the voltage limit just because of how the cards work. You cant adjust maximum voltage on these so will show voltage limit as it cannot go any higher.

Power limit is likely because you have it set to 100% and the card may be periodically hitting the power limit during heavy load and downclocking slightly. Shouldnt cause any stuttering however.

No load is likely just because the card is at idle.

 

[Saltank]

those values you've posted are complety normal, my rtx 2080 ti does the same thing under load, what you need to look at is core clock and memory clock, if their values drop suddenly at the same time you're getting stuttering thats not a good sign, it will be one of two things the psu you have could not be enough or the gpu is beginning to fail.

whats got me though is you old gtx 980ti has a power draw of 250w and the newer 2080's are around 215w up but i'm pretty sure most 2080 dont go above 250w pwr draw, it could be the amount of amps that the cards need the oldder one needs less and the neweer one needs more?

I can't pin it down 100%, but I'm certain that when these massive stutter instances happen, the core/memory clocks drop down.
Core Clock
Memory Clock

I tried some other things I found on the BFV thread about EmptyStandbyList thread scheduling and thought it fixed it though still had smaller stutters now and then but it was playable (sometimes), then I proceeded to crank the settings up a bit and it went awry again.

 

[Saltank]

Have you tried completely removing all drivers with DDU and reinstalling fresh 2080 drivers?

Optimal or max performance in Nvidia 3d control panel?

Have not done DDU, but when new GeForce drivers came out, I did a "clean install" and also reinstalled MSI Afterburner. Have now run DDU in Safe mode and did a fresh install of nVIDIA drivers. Same issue.

nVidia: 3D Control panel was "Use the advanced 3D image settings". Edit: Have now this is all on defaults and it lets the app decide.

I played Anthem after having enough of BFV and it was not stuttering in freeplay, which is promising.

Edit: After doing DDU, and monitoring my RAM usage, MSI Afterburner says I was using 16032MB out of my 16GB, and have definitely found instances where the Core/Memory clock was going DOWN when freezing/stuttering happens in BF:V

 

[Saltank]

After testing and more testing, I discovered that BF:V was using up almost ALL the VRAM and ALL the RAM. Since I was running with 16GB, I got myself a G.Skill 32GB (2400Mhz, yes it's slow) set and this seems to have halted the extreme stuttering in BF:V, though there are still smaller instances of stuttering but not as game breaking as before.

I've come to realise that 8GB VRAM is not enough these days. I was playing Apex Legends and had the texture streaming budget to 8GB and it was stuttering. I set it to 6GB and the stuttering stopped. The Radeon VII with its 16GB HBM2 is starting to make sense, which leads me to conclude.. why is a 2080 only with 8GB

So I guess that's that for now, thanks for everyone's suggestions.

 

[AthlonXP1800]

After testing and more testing, I discovered that BF:V was using up almost ALL the VRAM and ALL the RAM. Since I was running with 16GB, I got myself a G.Skill 32GB (2400Mhz, yes it's slow) set and this seems to have halted the extreme stuttering in BF:V, though there are still smaller instances of stuttering but not as game breaking as before.

I've come to realise that 8GB VRAM is not enough these days. I was playing Apex Legends and had the texture streaming budget to 8GB and it was stuttering. I set it to 6GB and the stuttering stopped. The Radeon VII with its 16GB HBM2 is starting to make sense, which leads me to conclude.. why is a 2080 only with 8GB

So I guess that's that for now, thanks for everyone's suggestions.

No Radeon VII with 16GB VRAM did not make sense, VRAM did not matter. I played Apex Legends with maxed graphics settings and 8GB VRAM texture, it did not shuttering.

Found this on youtube someone played Apex Legends on Ryzen 5 2600X and GTX 1060 6GB with maxed graphics settings and set texture to 8GB VRAM did not shuttering but he got 16GB DDR4 3200MHz memory so you have 32GB DDR4 2400MHz memory. I have 32GB DDR4 3200MHz.

I checked gamegpu Apex Legends CPU benchmark that Ryzen 7 1800X with RTX 2080 has same performance as Ryzen 5 2600X with RTX 2080.

https://gamegpu.com/mmorpg-/-онлайн-игры/apex-legends-test-gpu-cpu

You could try update your motherboard BIOS to latest 6808 released on 15 March 2019, update latest AMD chipset driver 18.50.16.01.

https://www.asus.com/Motherboards/ROG-CROSSHAIR-VI-HERO/HelpDesk_Download/

If either not helped then you could try OC your memory to 3200MHz.

 

[Saltank]

No Radeon VII with 16GB VRAM did not make sense, VRAM did not matter. I played Apex Legends with maxed graphics settings and 8GB VRAM texture, it did not shuttering.

Found this on youtube someone played Apex Legends on Ryzen 5 2600X and GTX 1060 6GB with maxed graphics settings and set texture to 8GB VRAM did not shuttering but he got 16GB DDR4 3200MHz memory so you have 32GB DDR4 2400MHz memory. I have 32GB DDR4 3200MHz.

I checked gamegpu Apex Legends CPU benchmark that Ryzen 7 1800X with RTX 2080 has same performance as Ryzen 5 2600X with RTX 2080.

https://gamegpu.com/mmorpg-/-онлайн-игры/apex-legends-test-gpu-cpu

You could try update your motherboard BIOS to latest 6808 released on 15 March 2019, update latest AMD chipset driver 18.50.16.01.

https://www.asus.com/Motherboards/ROG-CROSSHAIR-VI-HERO/HelpDesk_Download/

If either not helped then you could try OC your memory to 3200MHz.

Thanks, food for thought. I upgraded to 6808 BIOS when I installed the GPU, I doubt this RAM will do 3200Mhz since it's Hynix and not Samsung B-Die (good for first gen Ryzen). It's me waiting until Ryzen 3000 series, at this stage

 

[vapor matt]

I've come to realise that 8GB VRAM is not enough these days

if you see it wanting to use more then its not enough. the RTX 2080 has less Vram than the 1080ti which its suppose to be equal to, until you get to high res and high Vram demands. no idea why Nvidia reduced the amount of Vram on the 2080.

No Radeon VII with 16GB VRAM did not make sense

As for this, the VII makes perfect sense because at high res it can use more Vram than the 2080 and in the division 2 uses a nice bit of Vram to out perform the 2080 and 2080ti at times.
the VII is a very good upgrade from vega 64 and as a compute card very close to volta. so for AMD it makes perfect sense to release it.


https://www.tweaktown.com/articles/8944/division-benchmarked-20-graphics-cards-tested/index.html

 

[Kaapstad]

After testing and more testing, I discovered that BF:V was using up almost ALL the VRAM and ALL the RAM. Since I was running with 16GB, I got myself a G.Skill 32GB (2400Mhz, yes it's slow) set and this seems to have halted the extreme stuttering in BF:V, though there are still smaller instances of stuttering but not as game breaking as before.

I've come to realise that 8GB VRAM is not enough these days. I was playing Apex Legends and had the texture streaming budget to 8GB and it was stuttering. I set it to 6GB and the stuttering stopped. The Radeon VII with its 16GB HBM2 is starting to make sense, which leads me to conclude.. why is a 2080 only with 8GB

So I guess that's that for now, thanks for everyone's suggestions.

I tested BFV on my gaming PC which only has 16gb of RAM and on the GPU it was only using 10gb of VRAM. The game probably did not need all 10gb it was using either.

Problem with PCs is no two systems are the same so my results don't really mean much.